2/10
Worst hotel I have ever seen, we arrived at 11:00pm with three young kids and they told us that hotel is full and our room that we have booked is not available. The guy who was there(Francisco) was very rude and unprofessional. We show him our confirmation and that we booked two weeks before we arrived he said I don’t care our hotel is full and we don’t have any available rooms. We asked him if we can talk someone else but he told us that he is the only person. We even asked him if can help us since we are new to the city he said No. It took us almost 3 hours to drove around and find another hotel. We travel around the world and we never have any issues with hotels. Worst hotel that I have ever seen. The nearby hotel told us they did this all the time please be careful this hotel they will cancel your room and you will find out that right after you arrive there.
Nimco
Menginap 3 malam pada Jun 2025