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Reviews of Tonkok Hotel

3 out of 5
Tonkok Hotel
60/1 Moo.2 T.Rimkok, Chiang Rai, Chiang Rai

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dirty got rashes after sleep here :(
Bedsheets were super dirty. Front desk refused to change the sheets. Bathroom had a nasty piss smell. Rented a moped, rear tire popped because owner uses 17 inch inner tire for size 14” and they try to make us pay to fix. The worse experience ever but you get what you pay for (a place to sleep in).
Stayed 1 night in Jan 2020
Response from Tonkok Hotel on 6 Feb 2020
We are apologize for that situation but we already change the bedsheets in your room after you come to complain at the reservation. We are not refused to change the sheets and the bedsheet were not super dirty (just only one very small red spot that you didn't like). You rented motorcycles from other company, the hotel's irrelevant about that you have to pay. Thank you

6/10 Okay

GAN

Travelled with family
Not so good, too close to road
Stayed 1 night in Dec 2019
Response from Tonkok Hotel on 6 Feb 2020
We are so sorry about that. Next time you can special request for the room that not close to the road. Thank you

10/10 Excellent

Tm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, highly recomended....
clean and tidy, big rooms, even an outdoor kitchen type space, comfy beds, seperat ac and hot water, good shower, good service. i was plesantly suprised at the condition of this appartment compex, will stay again!
Stayed 2 nights in Sep 2019

6/10 Okay

Jessica, Hong Kong

Liked: Cleanliness, property conditions & facilities
Family room, close to blue temple
Clean, breakfast was Eggs and sausage or rice in soup with pork, helpful staff. Next to blue temple but a little out of way of city Centre. About 100bhat taxi or grab ride.
Stayed 2 nights in Jun 2018
Response from Ton on 27 Jun 2018
Thank you so much for your review. I will improve my hotel such as new menu for breakfast. I will try to find cheaper transportation for our guests too.

8/10 Good

Gray, Tarleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast misleading
Great value hotel - is couple of Km from town centre over river - reception staff were lovely. Website stated " freshly cooked to order breakfast" - after enduring cold eggs at previous hotels we looked forward to a combination of fried eggs (hot!!) and omelettes cooked to order !! No - 1st morning : cold uncooked eggs - asked staff if could have hot eggs next day and assured yes . Next day : cold eggs and refused to cook hot eggs!! shame as hotel has so much going for it - either do what it says on website or change it!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
家庭形式作業，樂意協助
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Khomgrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักกว้างขวาง สะดวก ทำเลพอเหมาะ พนักงานอัธยาศัยดี ราคาไม่แพง
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ห้องน้ำเหม็นมาก ขอหมอนเพิ่มไม่ได้ แอร์ก็ร้อน เตียงก็แข็ง อาหารเช้ามีแค่ขนมปังกับกาแฟ โอวัลตินนิดๆหน่อยๆ โดยรวมแล้วไม่ได้ปลื้มเท่าไหร่
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Pat'da

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

วี, เชียงใหม่

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ใกล้ที่ท่องเที่ยวใกล้กลางตัวเมือง เดินทางสะดวกเงียบสงบดี
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fake Hotel
1) Das Dreierzimmer war so schmal, sie würde bestenfalls für eine Mutter mit Kind ausreichen. Wir mussten ein zusätzliches Zimmer für eine Person nachbuchen. 2) Die Zimmer sind billig ausgestattet und sehen nur auf Fotos relativ ansprechend aus. Die Decke im Bad ist verschimmelt. 3) Das so genannte Frühstück besteht aus Toast Brot (nur weiß), Margarine, billiger Marmelade und Pulver Kaffee oder Tee die man sich selber aufbrühen soll. 4) Es gibt keinen Zimmerservice, nicht einmal die Handtücher werden gewechselt. 5) Der Besitzer lässt seinen kleinen Sohn am Empfang sitzen, auch am späten Abend noch. Dieser versuchte beim aus checken uns vorzuspielen, dass er die 200 THB Kaution total vergessen hat. 6) Es gab keine Entschuldigung, wir haben nur kuriose Ausreden hören müssen. 7) Alles in allem, das ist eine gute Alternative zu einer Nacht unter der Brücke oder im Hostel, aber auch nicht mehr als das.
Stayed 2 nights in Sep 2018

8/10 Good

Chia Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿舒適的地方
飯店乾淨整潔，感覺很舒適。但地點較偏，且沒有電梯，如果自己有交通工具，是不錯的地方。
Stayed 1 night in Jan 2018

4/10 Poor

Dan, Qc

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very good experience!
Inefficient service from staff and owner. they don’t speak English at all. For 4 nights they never cleaned or emptied the trashes.
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小さいけれどアットホームな快適なホテル
友人の結婚式がこのホテルから近いインペリアルホテルでしたので、ここに予約を取りました。 小さいけれど、新しく、清潔でアットホームなホテルです。 他にもトーストとコーヒーもありますが、お粥が出ました。とてもとっても美味しかったです。スタッフもフレンドリーで親切。周りに何もないけれど快適でした。

10/10 Excellent

chanapon, สระบุรี

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เชึยงรายรำลึก
สะอาด สะดวก โดยรวมดีค่ะ ประทับใจ มีโอกาสจะไปพักอีก