Dear Mr. Kenneth,Thank you for your kind review. We are thrilled to hear that you had a wonderful experience during your stay with us. Our hotel's location, beautiful décor, and friendly staff are just a few of the things that set us apart from other hotels in the area. We strive to provide our guests with an affordable and authentic local experience that they will always remember. We hope to have the pleasure of welcoming you back in the near future.

Dear Mr. Scott, We would like to thank you for taking the time to share your wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us and appreciated our tasteful decor, well-trained staff, and high-quality amenities. As a small, upscale, award-winning hotel located in the Old Town area, it is our top priority to ensure that all our guests have a comfortable and enjoyable stay. We take guest feedback seriously, and we will work to address the areas you mentioned to ensure that we exceed your expectations during your next visit with us. We hope to have the opportunity to welcome you back for another exceptional stay and provide you with outstanding service and hospitality.

Dear Ms. Lindsay:Thank you for sharing your positive experience at The Chiang Mai Old Town Hotel! We're delighted to hear that our hospitality resonated with you and that you enjoyed your stay at our beautiful hotel, complete with a gym, spa, swimming pool and our restaurant.Our team takes great pride in providing exceptional service to our guests, and we are delighted to learn that we were able to make your stay memorable. We look forward to welcoming you back to our hotel in the near future.Warm regards,The Chiang Mai Old Town Hotel, Hospitality From the Heart.

Dear Ms. Megan:Thank you for sharing your wonderful experience at The Chiang Mai Old Town Hotel! We're delighted to hear that you found our hotel phenomenal, with a seamless blend of modern amenities and beautiful Thai architecture. The inclusion of a well, rice terraces, and a wooden boardwalk adds to the unique charm and historical significance of our property. In Chiang Mai, these elements symbolize the importance of water, embody the country's foundation, and reflect the city's historical defense against adversaries.We're glad that our small campus design provided convenience during your stay, with the spa and restaurant just steps away. It's wonderful to hear that our welcoming and accommodating staff made your experience memorable. The neighborhood surrounding our hotel offers a joyous atmosphere for exploration, allowing you to immerse yourself in the vibrant surroundings.At The Chiang Mai Old Town Hotel, we strive for service excellence, and your feedback is invaluable to us. We are committed to continuous improvement to ensure that every guest receives a truly exceptional experience.Thank you for choosing us for your stay, and we eagerly await the opportunity to host you again. Warm regards,The Chiang Mai Old Town Hotel, Hospitality From the Heart

Dear Mr. Frankiewicz:Thank you for sharing your wonderful experience at The Chiang Mai Old Town Hotel! We are thrilled to hear that you found our rooms to be nice and clean rooms. Our hotel is situated in a serene part of the old town, while still being just a short walk away from the lively areas. We take great pride in offering our guests the best tranquility that the old town area has to offer. We are pleased to hear that you enjoyed our great location.Warm regards,The Chiang Mai Old Town Hotel, Hospitality from the Heart

Dear Mr. Timothy:Thank you for taking the time to share your experience at our hotel. We apologize for any inconvenience you may have experienced during your stay. We take all feedback seriously and use it to improve our services.Regarding the issue with the dog barking noise, we understand that it was a disturbing factor for you. The hotel is located in the city area where some level of noise is unavoidable. However, we agree that the dog barking noise was louder than expected. We want to clarify that the noise was not caused by our hotel, but by our neighbor. We have a court order that limits the neighbor to let the dogs out twice a day, only for a short period of time. However, we acknowledge that the neighbor may have been violating the order.We appreciate your feedback and are taking immediate steps to address the issue. We are having a discussion with the neighbor and reinforcing the court order. We will also raise the issue to the local office of the health department. We are confident that this issue will be resolved very soon.We are pleased to hear that you found two of our staff members amazing. We apologize for any inconvenience caused by the lizard in your room and the mosquito issue. We have taken measures to ensure that this does not happen again.Thank you again for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards,Butler

Dear Daw Wee:Thank you for your feedback! We're pleased to hear that you found our staff to be friendly and that you enjoyed the quiet atmosphere of our location within the old town. We're glad that our location worked well for you and we hope that you were able to take advantage of all that our area has to offer. We hope to see you again soon.Warm regards,NATTASORN MAICHOMPOOButler

Dear Wei Hong:Your time in sharing your experience at our hotel is highly appreciated. We are happy to know you enjoyed our hotel's peaceful and delightful atmosphere, and that our staff provided helpful and kind assistance during your stay. We look forward to welcoming you back soon!Best regards,Butler team

Dear Kenneth:Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you enjoyed our unique designs and that we were able to provide you with a better experience compared to other hotels. We take pride in providing our guests with exceptional service and amenities.We always strive to improve, and we're thrilled that our guests' feedback has helped us to do so. Our breakfast is now innovative and offers a hybrid of buffet for appetizers and selected famous food of Chiang Mai, as well as a la carte options that include almost 10 varieties of main dishes. We're pleased to hear that guests have enjoyed it.Thank you for choosing to stay with us, and we can't wait to welcome you back soon!Best regards,Butler team

Dear Tyginn:Thank you for sharing your positive experience at our hotel. We're thrilled to hear that you appreciated our unique designs and the quiet yet convenient location in the old town area.At our hotel, cleanliness is a top priority, and we're glad that you noticed and appreciated our efforts in this regard. We're also happy to hear that you had a great experience with our staff, who are committed to providing excellent service and are continuously trained to improve.Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best regards,Butler team

Dear Value guest, We appreciate your time to share your amazing stay with us. Thanks for your kind words about our associates' friendliness and our facilities. The majority of our guests truly appreciate our one-of-a-kind location. We are just one step away from the heart of Chiang Mai Old City. We hope to have you back again on your next trip to Chiangmai. Warm regards, SARINDA TECHOSIRIPAT Group Operations Manager

Dear Mr. Joshua: Greetings from The Chiang Mai Old Town! The entire staff and I would like to express our sincerest appreciation for your support of our hotel. We are beyond delighted to learn that you had a nice trip and were impressed with the facilities, as well as our service. Thank you once again for your stay. We hope to welcome you again for your next visit. Warm regards, SARINDA TECHOSIRIPAT Group Operations Manager

Dear Valued Guest, We are really appreciated for taking the time to share such nice feedback! Warm regards, SARINDA TEHOSIRIPAT Group Operations Manager

Dear Valued guest, Thank you for the review. We hope to have a chance to welcome you again.

Dear Mr. Wideman: Greetings from The Chiang Mai Old Town! Thank you so much for taking the time to post your detailed review following your visit to The Chiang Mai Old Town. I am delighted to read that you enjoyed being with us. We are indeed proud of our service standards and delighted that you enjoyed the room facility as well as a complimentary upgrade room for your special occasion. We believe in providing our guests with consistently high service excellence to make it easy for them to come back again and again. Thank you for royalty and hope you welcoming back again in our Hotel. Warm regards, SARINDA TECHOSIRIPAT (NAN) Group Operations Manager

Dear Huei Ming, Thank you for your lovely feed back! We hope to welcome you back at The Chiang Mai Old Town again. Warm regards, SARINDA T. (NAN) Group Operations Manager

Dear Mr. Chiu: Greetings from The Chiang Mai Old Town! The entire staff and I would like to express our sincerest appreciation for your support to our hotel. We are beyond delighted to learn that you had a nice trip and were impressed with the facilities, as well as our breakfast service. Thank you once again for your stay. We hope to welcoming you again for your next visit. Warm regards, SARINDA TECHOSIRIPAT (NAN) Group Operations Manager

Dear EK, Thank you for your lovely feedback! We pride ourselves on our warm and friendly service and our aim is that each and every one of our valued guests leaves the hotel with a broad smile and a glow of satisfaction. In seems that in your case we more than achieved this. Your kind words on the good performances of our team will be shared with all staff as they are the great motivation for us to continue taking good care all our guests in every possible way. Best regards, SARINDA TECHOSIRIPAT GROUP OPERATIONS MANAGER

Dear valued guest, The entire staff and I would like to express our sincerest appreciation for your support to our hotel. We are beyond delighted to learn that you were impressed with the convenient location, facilities and staff service. We do apologize once again for the WiFi issue that disturb your stay. I certainly hope that these unfortunate incident has not affected your confidence in us and that you will allow us another opportunity to show you our true hospitality. Best regards, SARINDA TECHOSIRIPAT Group Operations Manager

Dear valued guest, Thank you very much for your kind feedback. We hope to have an opportunity to welcome you back again at The Chiang Mai Old Town. Best regards, SARINDA TECHOSIRIPAT Group Operations Manager