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Reviews of Si Phum Heritage Boutique Bed & Breakfast

3 out of 5
Si Phum Heritage Boutique Bed & Breakfast
14/34 Manee Nopparat Rd, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 74 out of 118 reviews" "
Rating 8 - Good. 27 out of 118 reviews" "
Rating 6 - Okay. 12 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jacob

This hotel is CLOSED (15aug2021)
Upon arrival the entrance door was closed and inside it was dark. A student living in the area confirmed they are closed. The hotel only accepts non-refundable bookings.
Stayed 1 night in Aug 2021

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Vacation Stop
King sized super comfortable beds were awesome! Had mosquitos and they immediately brought in a mosquito killing machine and left for our entire 4 day stay! Ji at front desk was extremely helpful and a joy to be around, other afternoon-night person also very helpful. Only change that I would suggest is adding more options to breakfast buffet, it was good but more choices would have better. Will stay there again in the future.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ka Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
Though it’s a certain distance from attractions, the area is quiet and clean. And to be honest, even a crowded centre hotel with 5-min walk at noon is very hot, so why don’t spend less on hotel and call grab to bring you anywhere you want?
Stayed 1 night in Feb 2020

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang for your buck!
Had a great time and would definitely recommend this hotel! It was clean, comfortable, and in a great location. The staff was attentive and kind! No complaints here.
Stayed 1 night in Feb 2020

6/10 Okay

Bruno

Room without a window, it looked like being in a prison. Cleanliness not perfect but ok. Staff was nice and friendly. Breakfast very disappointing.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

asti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Rattikorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice hotel ,location ,clean and peachful.Staffs are very nice and kindly
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff! Interesting, pretty decor. Comfortable and clean. Nice value for the price. Suggestion: tell tuk-tuk drivers that it’s very close to Wat Pa Pao. :)
Stayed 6 nights in Dec 2018

6/10 Okay

Agne

Liked: Cleanliness, staff & service, room comfort
Disappointed
Very friendly staff. Hotel room very clean and not much to complain (get what you pay for). However breakfast very disappointing- poor choice of cheap sausages and tasteless ham, boiled eggs. The best was toast and cereals. Location is not very convenient to anything - you will need tuk tuk or other transport for pretty much everything. Chiang Mai streets are very dirty and full of cockroaches, rats - so unless you are prepared for this experience other vise I wouldn’t recommend it all. There are much nicer places in Asia !
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Oct 2018

10/10 Excellent

Monkeyjoyz, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and staffs
Enjoy the decorations and should take photos there
Stayed 2 nights in Oct 2018

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Always love this place. Super clean, good bathrooms, right across from the Si Phum Gate on the Northeast side of town.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Raziel, Palm Springs, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel met all of our expectations. Clean, comfortable, and friendly staff. Not too far away from the city center and the price was unbeatable. Breakfast could have been better but overall we were very happy with our stay.
Stayed 2 nights in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed. I loved it
Beautiful hotel very tastefully designed. Friendly reception.

10/10 Excellent

Jimmy, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The hotel is close to everything. Songtaews for Doi Suthep temple are organized on the north side of the old city moat (towards the eastern end) which is very close to this hotel. The staff (Tong) has good English and was very eager to help. Generous breakfast buffet. The room has separate toilet and shower. Free coffee and cookies all day. Room is clean and comfortable (king bed, air conditioned).
Stayed 2 nights in Feb 2018

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming lovely stay
charming boutique bed and breakfast in a quieter more local area. Walking distance or quick red cab or uber into the old city. Staff especially Ben was warm, welcoming and went above and beyond to make sure I had a great stay. The room was spacious, clean and comfortable. Just the bed was a bit firm which I think is common in Thailand.
Stayed 4 nights in Oct 2017

10/10 Excellent

Leigh, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel down a quiet lane near the old city
We loved this place. Friendly helpful staff, clean comfortable room, walking distance to the old city .
Stayed 2 nights in Sep 2017

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The Si Phum is a lovely place to stay. So tastefully appointed and a wonderful staff. Rooms are comfortable and bathrooms are good. Location is just outside the old city and close enough to walk into the old city area. It is a little hard to find so it might be a good idea to print out a map for your taxi driver. Breakfast is not great but sufficient...a little fruit, hot dogs, ramen, white bread and jam, hard boiled eggs, juice and coffee.
Stayed 3 nights in Jul 2017

8/10 Good

Erlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good - save for the construction that was on-going beside it which is not the fault of the hotel. I loved the vibe. Location was nice too. Whenever I travel for leisure, I prefer to stay in quaint hotels with personality. And Si Phum Heritage did not fail me on that.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staffs.
Very friendly staffs. Clean hotel with good price.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel in good location
Comfortable and clean, staff were helpful and courteous. Great location, walking distance to the Old City. A couple of minor issues in the room (e.g. shower and sink draining slowly) but overall would recommend.
Stayed 4 nights in Jun 2017

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Nati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Value for money, excellent service and good location in the old city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and adorable B&B
The staff were incredibly helpful at Si Phum. They were super accommodating and made any phone calls we needed them to make, arranged tours, and overall were super warm and caring. The interior is adorable and cozy. The hotel was also within walking distance to the Sunday night market and to fun bars/restaurants, money exchange, motorbike rentals, etc. I would 100% stay here again!

10/10 Excellent

Adam, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tasteful and elegant hotel
After staying in many b&bs, guest houses etc all over the world, I can honestly say that this is the best one I've been to anywhere on the planet. Very, clean, superbly decorated in a vintage style, spacious and expensively finished, with an extremely comfortable bed, I could not find a single negative aspect during my stay. The staff were helpful and friendly and spoke good English. Next time I am in Chiangmai, this will be where I will stay.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey feel, great place to stay.
Hotel staff is awesome! Really enjoyed our stay. Lots of sights to see.

8/10 Good

chiara, london

Liked: Cleanliness, staff & service, room comfort
cosy hotel ! Nice and clean
good experience. The hotel, rooms and facilities are clean and quite new. The Breakfast area is ok. No great quality but was fine. T

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem, perfect for a visit to Chiang Mai!
The guesthouse is ideally situated and in a nice quiet spot. We were really happy to see that the photos showed it to be exactly the same - a gorgeous little hideaway with lots of character! The staff are all very friendly and helpful and it's very clean. It was nice to have free bottled water stocked into the fridge every day and there was tea and coffee available all day downstairs. The only small negative was the breakfast offering - perhaps it would be better to offer guests to pay extra for something more substantial rather than the slightly odd selection of free food?

10/10 Excellent

Carolyn, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, quiet and restful
Stayed one night and wished i could stay longer. Especially liked the quiet location. The room was clean and comfortable.

6/10 Okay

Khushi, USA

Liked: Cleanliness, staff & service, room comfort
Cute, friendly hotel with easy city access
This hotel provided what I was looking for, namely a location near to the city without being in the center with a friendly feel. When I walked in, I was greeted by the receptionist in a friendly and accommodating way. Throughout my week stay, I found all the staff to be friendly and easy to talk to which helped me to really feel at home in the facilities. The location was perfect for me: easy walking distance to many stores and restaurants yet a quiet place to stay. Public transportation is readily accessible. The facilities were very cute, comfortable, and practical, providing a very cozy atmosphere. There were a few screws loose in different appliances (lamp, faucet, etc.) which made them wobbly but didn't affect the function. The biggest drawback for me was the limited breakfast. It was clearly designed with Asian tourists in mind with noodle packets, ham and sausage, and rolls with filling. There was also toast, fresh fruit, and hardboiled eggs as well as cereal, juice, and tea. This was all fine for the first morning or two, but I would have enjoyed some other forms of eggs, yogurt, and some kind of pancake to give some more variety. Overall it was a lovely stay that I would consider again, and if breakfast doesn't make a difference to you, I would highly recommend it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with style and character
Beautiful hotel and a great value for money! The staff was super-helpful. Clean rooms. Whenever in Chiang Mai, stay at the Si Phum Heritage!

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Great value
Pros: - Location is right outside Old City - Clean, AC worked well, Wifi was fast Cons: - Breakfast is lacking - Only one person at the front of the desk meant that we needed to wait for service every once in awhile

10/10 Excellent

Daniel, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personalised hotel
It has few rooms so the staff can follow your needs and suggest great plans for you.

2/10 Terrible

D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot be WORSE
I made four consecutive nights reservation of superior room, at much higher than normal p during Christmas season. At the first evening, the shield of exhaust fan fell on the floor when i was using restroom. I reported to receptionist, he promised to fix next day. The second evening, the shield was put to the right place. But it fell on the floor again when i was in the restroom. I reported again and started worrying about safy issue, and asked to change a room, the receptionist REFUSED WITHOUT HESITATION (i saw someone checked out). It's not acceptable, i negotiated again, the receptionist Finally contacted the owner, agreed to change room for me, two nights in different rooms. I made an one day tour appointment via this bnb to visit national park. The receptionist gave me a 2000bahts package at the first place(2 times higher than normal price), i said i could only accept 900bahts, the receptionist agreed. BUT I FOUND OUT THE FACT THAT HE BOOKED ME A WRONG TOUR IN THE MIDDLE OF THE TOUR(700bahts valued), to elephant riding tour. HE REFUSED TO COMMUNICATE ABOUT REDUND. But after i continued to ask for refund, the receptionist finally contacted the owner, i got 200bahts back as exact number i required. The fourth day morning, i went to reception to get my fourth night room key as told to do so. The male receptionist started yelling at me, saying why i want to change room all the time, if i want change room again he will charge me more (WHAT?). THEN THE OWNER WAS THERE

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed in the Heritage room. Great value, Friendly staff, nice room, only downside are the very hard beds.

6/10 Okay

Ida Rae

Liked: Cleanliness
Clean and charming hotel with very thin walls.
This place would be a great place. It's inexpensive, clean, has nice rooms close to the old city, but the walls are paper thin! I was wondering why the place was so inexpensive because it was cute and clean and quite spacious. If you're lucky enough not have a loud group next to your room, the hotel is perfect. We unfortunately lucked out our two days there. Other than that, the service is friendly and location is just outside the old city on the east side, and walkable to a lot of action.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel very clean
Just outside of the city walls, awesome staffers, small breakfast daily, four story building but no lift. There are 32 stars to the top and at +32 with humidity feeling like +40 those are a lot of stairs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best B&B experience
I enjoyed my stay at Si Phum Heritage so much, great atmosphere and very friendly, helpful staff. Would recommend it to anyone on a budget. Cleanliness is extremely important to me and I've had bad experiences with this in some very good 4* hotels. Not here!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful design, comfy, clean and economical.
Super friendly staff, even the security guard. Beautiful architecture and interior design. And was very reasonable price. Breakfast was good but certainly I've had better.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overall Value Bed and Breakfast
No frills B&B, but a good price. Breakfast was very basic buffet. Room had a good air conditioner and king sized bed. I slept very well as it was a welcome location from the hot and humid outdoor weather. Lobby was fairly Spartan with no air conditioning, which was did not conducive for spending time in the common area.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
Nice staff good location cool spot.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiang Mai's best spot!
One of the best places we have stayed in Asia! Unique, clean, spacious and great customer service! So good we're going back in a couple nights!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Asia so far!
We loved our stay here! The hotel is updated and very clean. The two front desk ladies were so kind and helpful. We booked our motorbike, elephant sanctuary trip, and bus to Pai with the ladies at the front desk and they took care of everything. The breakfast at the hotel was a great start to our day. Overall, best hotel during our trip in Asia so far. Great value!

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money...
nice place, simple, clean, central...