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Reviews of Rustic Guesthouse

2 out of 5
Rustic Guesthouse
2/15 Rachawong Road, Muang, Chang Moi, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 132 reviews" "
Rating 8 - Good. 48 out of 132 reviews" "
Rating 6 - Okay. 12 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 2 out of 132 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room in Chiang Mai
Our room was very clean and comfortable with great AC and wifi. The bed was big and clean but the pillows were much too big. We could help ourselves to tea and coffee throughout the day and a nice breakfast was included. We liked being 10 minutes from the night bazaar and near the old town.
Stayed 3 nights in Mar 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guesthouse near Wararot Market
This is a very nice budget guesthouse Wararot Market and the garment district. However, it is located on a quiet side street. The staff is amazing, quite friendly and helpful. Breakfast is awesome. Quite a few options, all freshly prepared and served with fresh fruit. The only thing I can say negative about this guesthouse is the stairs. Thankfully, the nice young lady helped me with my bags, because i was on the top floor (5th, I think). If your knees moan and groan like mine, you may wish to choose a different place.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Quiet and easy to sightseeing walk.
Stayed 2 nights in Dec 2019

10/10 Excellent

Eng Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Enjoyable Stay
Hostel was nice, as there are many wooden furnishing. Location can be a bit hard to find for taxi driver, as it nestled within the back lane, but it is actually very near to the main road, taking a minute to reach it. Room is spacious enough with comfortable bed. Washing basin is a little bit small though. Unfortunately, my room is a 'windowless' room. There is a breakfast menu, with about 7 items to choose from, and prepared on the spot, and it was nice. The staffs are friendly and the receptionists can speak English for a proper conversation. Overall, the stay has been enjoyable, and would gladly choose Rustic Guesthouse if going to Chiang Mai again.
Stayed 7 nights in Dec 2019

8/10 Good

Joung

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good stay.
Comfortable stay.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 4 night stay
Lovely stay at Rustic Guesthouse, the lady on reception was so helpful and gave us maps and booked the elephant trio for us. The rooms are big and spacious and it’s on a good location Would 100% recommend
Stayed 4 nights in Dec 2019

10/10 Excellent

Joung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Kampon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in chiang mai.
Our stay was simply fantastic! Booked to stay 2 nights and ended up staying 6! The staff are so helpful and speak great English! They helped us with onward travel and recommendations! Would deffo stay here again!
Stayed 1 night in Oct 2019

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

8/10 Good

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great each morning. The only downfall was the bathroom and shower. I am 5’4 and 120 pounds and could barely fit in the restroom/shower and close the door. It’s also hard for taxis to find, in a back alley way. Staff was great, I would recommend walking to the street and taking a Tuk Tuk rather than depending on grab and taxis to find the place.
Stayed 2 nights in May 2019

8/10 Good

Kate, Portland, OR

Travelled with partner
Liked: Cleanliness, staff & service
This hotel has nicely decorated rooms for the price.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The area was great everything walking distance. Staff very friendly and helpful. Dislike the fact that the toilet did not flush well...
Stayed 5 nights in Mar 2019

10/10 Excellent

OI YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect stay. Lovely & helpful reception ladies, delicous breakfast, localed inside warorot market with cheap food and souvenir, walkable distance to old city & sunday market. Room is clean and quite, beside have few mosquito and ant in room somtimes, and air-condition is not cool enough in rooftop room due to overheat by 40c sunshine, overall we have a wonderful stay. Absolutely will come back next time!
Stayed 5 nights in Mar 2019

10/10 Excellent

Blake J.

Fantastic
Clean, comfortable, great location - no complaints at all
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything, super friendly and helpful receptionist, lots and lots of stairs...a good cardio workout!
Stayed 1 night in Jan 2019

6/10 Okay

Hong, MY

The location is just behind the main street and hotel look a bit old but the breakfast is totally excellent!
Stayed 1 night in Oct 2018
Response from lek on 26 Dec 2018
Thank you for staying with us, and thank you for writing feedback to us, we really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My room was at the top of 68 stairs. It was a long haul for all my luggage and my gps could never, ever find the place so I was lost coming home every night. However, breakfast was great. The staff were professional and helpful. I enjoyed it for these reasons.
Stayed 2 nights in Nov 2018
Response from lek on 26 Dec 2018
Thank you for staying with us, and thank you for writing feedback to us, we really appreciate it.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull staff, convenient location
The room was good, convenient location . Neighborhood is not nice but it is safe. Good breakfast and staff very efficient with good English communication skills
Stayed 3 nights in Sep 2018
Response from Kae on 7 Nov 2018
thank you so much for your feedback

6/10 Okay

Steve, Canberra, Australia

Liked: Cleanliness
Disliked: Room comfort
OK but not great
Small guesthouse with lots of stairs so not great if you have luggage. It's also a bit noisy due to other guests using the stairs which could be heard from the room. Bathroom was very small and mattress hard. The first room we were given had no window so that was not pleasant but we were moved for the third night after twice requesting a room with a window.
Stayed 3 nights in Aug 2018
Response from Kae on 22 Aug 2018
thank you for stay with us . we take your feedback and we will improve our service . hope to see you stay at the rustic guesthouse again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed and Breakfast Inn
We would stay here again when we go back to ChIang Mai. Its more of a bed and breakfast inn. Breakfast is provided but not earlier than 8am. Please take note no elevator in the inn and would require to climb steep stairs to get to your room. Room is spacious for 1 adult and 2 teenagers. Ac is cold. My only complaint is the bathroom which is outdated and cramp. Location is ideal and close to anywhere you want to go. Tuktuk are everywhere and easy to hail. Slippers are provided inside the bedroom but do not use it outdoors or you'll get charged for it. (need to have signs saying so). The night shift front desk receptionist is helpful and courteous. They have laundry service and massage service and both are outsourced.
Stayed 3 nights in Jun 2018
Response from Kae on 22 Aug 2018
thank you for stay with us and hope you have a lovely time in Thailand.

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location once you knew the area. Very clean rooms and very friendly staff.

6/10 Okay

john, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Near to shopping places
Hotel staff are friendly,but room conditions need to enchance,especially ventilation,toilet have foul smell all the time,floor tiles are loose,toilet are too small.
Stayed 4 nights in Feb 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful!
Wonderful staff tending to a surprisingly nice facility given it’s located in what feels like a busy commercial area. Personally, I enjoy the feel of staying in locals which feel “real” but it quiets down at night and a night market is a half of block away. This is my fourth year staying at Rustic and I look forward to visiting again.
Stayed 2 nights in Jan 2018

8/10 Good

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the Warrot market, and very friendly staff.

8/10 Good

Charles, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a wonderful little hotel. Great staff. The hotel is located in a back alley near street vendors and a quick walk will lead you to some pretty cool places.
Stayed 4 nights in Nov 2017

8/10 Good

chuck, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel
Great value for the money. Excellent staff. Great breakfast every morning. The stairs take a bit of getting used to but that just adds to the charm of the wonderful hotel. Definitely will recommend and return.
Stayed 4 nights in Nov 2017

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Nice staff. Nice hotel. Good location as it's only 5 minutes to the night bazaar and 10 minutes to old town. Staff were friendly. Only downfall was there was no wardrobe or hand soap in the room which is annoying but is fine to deal with short term. I suspect if you were staying for a longer period of time this may be an issue but it wasn't for us. All in all it was a good stay for a great price and chiang mai is beautiful
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique hotel...
The Rustic hotel was a quaint place to stay !!! The staff were most helpful, and the breakfast was Yummy !!! The hotel is close to most things and we would stay there again. The only draw back is that there is no elevator, so you need to exercise your muscles moving luggage up and down the stairways..

10/10 Excellent

Grace, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rustic guesthouse
This lovely place is about 15 min from the airport, and about a 10 minute walk from the inner section of Chiang Mai. The staff are very friendly and are happy to book taxi's and make recommendations for activities. There is also lots of written information that shows you the best places to eat and a handy card to show the taxi driver so they drop you to the right place. Breakfast was excellent with plenty of choices. Rooms are clean and well air conditioned. Location is well secured. Only downside is that there are 4 floors with no lifts. But overall very lovely experience.

10/10 Excellent

jen, florida

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Hot water, good ac, fan, clean, Comfy bed, cozy room, delicious breakfasts that are included. Wifi was spotty however. Not a difficult walk to the center. I would stay again

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Very friendly environment. The free fruit was a great touch. I miss the bananas. The only issue is that there is no elevator. I had heavy luggage and it was a bot of pain to take them up to the room. Fortunately I was on the second floor. Having did that, I would stay there again without a question.

10/10 Excellent

chase, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
can't say enough good things about this place... felt like the staff was always there to help you, breakfast was so good, room was clean and comfortable, location was easy walk to anywhere and tons of cheap/delicious food available at all hours of the day right outside the door.

8/10 Good

Amanda, US

Liked: Cleanliness, staff & service, room comfort
Good location & good value for comfortable lodging
We stayed at the Rustic Guesthouse for 3 nights while on vacation. Welcoming, cozy place with a good hot breakfast included with our room. The most pleasant surprise was the size of our room and the bed - it seemed like a King size, which was bigger than most of the other hotels we stayed at during our trip. All guest rooms are walk-up only, so this is not a good choice if you aren't comfortable carrying your luggage up and down 2-4 flights of stairs. The location was very quiet at night and yet an easy walk to everything in central Chiang Mai. We found it to be a great home base for our adventures around Chiang Mai at a great value.

10/10 Excellent

Thilakshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Small, but clean and comfortable room. Staff was very helpful and cheerful. Would definitely book again.

10/10 Excellent

Nicky, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice and good value
Friendly & helpful staff. The staff were always approachable and assisted us with the sightseeing itineries. They even sent the direction map of the hotel before we arrived.good price and offered clean room/strong wifi. freshly cooked breakfast from the menu with 8 different choices. Nearby amenities were within short distant, food stalls were available from morning to late night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed and breakfast
The rooms are cIean and comfortable. The staff were consistently friendly and helpful. recommend this hotel with only 1 reservation. If you have significant arthritis or any other condition which would prevent you from climbing stairs, you might specifically request a room on the lower floors. There is no elevator.

10/10 Excellent

Chris and Julia, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Guesthouse close to markets
Rustic Guesthouse was very comfortable, clean, and had nice decorative touches. Very helpful and thoughtful staff, great at organising tours and anything else you need. Great choice of breakfast menu included and free tea / coffee, fruit and snacks in the kitchen / dining area.
other side of large bedroom

10/10 Excellent

Kristina, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The location was fantastic, the staff were all super nice, friendly, and helpful over and above the requirements for their jobs. We loved it so much that after our three nights were up, we changed our plans a little so we could stay there one more night and have another day in Chiang Mai. The only warning I have to give is that there is no elevator, and the rooms are up several flights of stairs. My mom and I are in pretty good shape and relished the extra exercise, but anyone in a wheelchair or unable to climb stairs might want to look into the sister hotel or somewhere more accessible.

10/10 Excellent

Rebecca, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little guesthouse
Loved our stay at the rustic guesthouse, originally only booked for 3 nights but ended up extending our stay here for another 6 nights. Loved all of the staff, they were very friendly and helpful. The breakfast was awesome, very delicious and several different options to choose from. The rooms were perfect!!

10/10 Excellent

jake, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to everything
Great little guesthouse. The girls at reception were always helpful and interested in what you have done with your day. Tours and bikes can be booked easily from reception. The room was tidy and very comfortable. 10/10!

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Nick and the girls at the counter were fantastic and helpful and we love the warorot market which is so near. What I don't like is the bed has no side table which I don't know where to put my wallet/watch etc. The basin is also inside the room which can make the floor wet unless you are very careful when you are washing your hands and brushing teeth. I hope Nick would install a small basin inside bathroom so that guest need not to have to run in and out because soap dispenser is inside bathroom. I am not sure if the toilet floor has been scrub during my 7 days stay or they only do it when guest check out. Hope the hotel would look into these. Other than these the stay is fine.

10/10 Excellent

Megan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place to stay
Great experience, super lovely and helpful staff, great location near local market, away from tourist area but still within walking distance to everything. Highly recommend!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B / Guesthouse!!!
If you think "Bed and Breakfast" or "Hostel" or "Guesthouse" (as in the name), this place is AWESOME! Staff is super friendly, the room has A/C, and the breakfast included is actually very good (menu-based). It is stuck right in the middle of what looks like a Chinese market, but it doesn't feel unsafe. If you are looking for a western-feel hotel, look elsewhere. If you are looking for different, off-the-beaten-path, cultural, yet comfortable (western-style bed), this is a great option.

8/10 Good

Verified traveller

Liked: Staff & service
Excellent staff...they really help you out and make you feel welcome

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff
Amazing friendly staff that will always help. they arranged our tours and even got up early to make us breakfast one morning. Would definitely recommend