Outdoor pool, pool umbrellas, pool loungers
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Reviews of De Charme Hotel

4 out of 5
De Charme Hotel
28 Sriphum, Singrat Road, A. Muang, Chiang Mai

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 105 reviews" "
Rating 8 - Good. 47 out of 105 reviews" "
Rating 6 - Okay. 23 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Moses

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very nice. The rooms are large and have a lot of space. Wifi is also very fast. However, our shower did not work properly. The only two temperatures available were extremely hot or very cold no matter how we set the temperature adjustment. This made taking showers very difficult and uncomfortable. They also have 4 signs in the room asking you to reuse your towels by hanging them up rather than leaving them on the floor but housekeeping replaced our towels daily regardless.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the pool was great! Room was a good size and very clean. Location was great, taxis regularly passing by taking you anywhere locally for 30 bhat per person which was brilliant. We had a great stay! :)
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Great Location -Good breakfast -Excellent clean -Nice pool
Stayed 2 nights in Feb 2020

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Charming
This hotel was fine and we enjoyed our stay. My only slight niggle was they insist on checking your room to see if you have run off with towels, teacups etc prior to departure. They obviously have a problem with some customers taking things but it makes you feel like you feel like you are under scrutiny.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique thing was that the restroom in these hotel rooms have a water spray when you use the restroom to clean your private part.
Stayed 8 nights in Jul 2019

10/10 Excellent

KenPak, Portland Oregon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in the old city. The staff were so nice and helpful. The pool was better than most!! Overall great value for the cost!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location inside old city wall. Close to Sunday night market. Nice pool; staff are helpful and efficient.
Stayed 5 nights in Feb 2019

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Coakroch on the first night. They asked us to pay for the small glass in the bathroom where we put our toothbrush that was cracked. None of us cracked it. They were asking for 80 Bhatt. Not that it is expensive, it’s the principle. We had towels with holes but we have to pay for a cracked glass. Please review the customer service! We refused to pay. They let it go.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Great pool but cold, which is actually probably a good thing. Lovely staff. Not in the loudest or busiest tourist areas but, really, it's in old town and everything in old town is a walk away. I extended my stay a couple of extra days because it was such a nice place to stay.
Stayed 6 nights in Nov 2018

8/10 Good

Darlene

Liked: Cleanliness, staff & service
We enjoyed our stay
Staff was lovely, very helpful. Hotel was fine the beds are not soft very very firm but other than that we enjoyed our stay. De Charme is close to everything! Great location.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel perfect location
Located right in the middle of the old city, easy to find and lovely to stay
Stayed 5 nights in Aug 2018

6/10 Okay

Pat, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities
A bit old, quiet and convenient location
Basically the hotel is fair. It is a bit old, especially the doors in room, thus it is noisy when mid night you may hear people closing them hard. Surely that makes you jump up from dreams. I was offered a room which had the water pump right next to it. Whenever people use water on that floor, we can hear the pump worked clearly, for the whole night. We asked for a room change. However, I did not understand how they would still offer that room to any guest. Shower with merely enough water flow. Either very hot or cold water, difficult to have warm shower. Limited channels for kids on television. Breakfast food is fair. Thai food cooks with MSG. Better offer steam white rice and plain congee. Also, expect butter than margarine. My kid love the swimming pool.
Stayed 4 nights in Apr 2018

10/10 Excellent

lou, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the price. Close to night markets. Great breakfast included, fresh fruit, omelet bar, cereal, drinks etc.
Stayed 4 nights in Mar 2018

4/10 Poor

Jantira

Disliked: Staff & service
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Good breakfast buffet. Staff very helpful and friendly. Good for a short stay. Only issue was that to sit on the toilet you had to have one foot in the shower stall due to lack of space. King sized bed was very comfortable.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Well located, inside the walls of the city, walking distance to the weekly market, friendly staff, good breakfast, good room.
Stayed 2 nights in Nov 2017

8/10 Good

Joseph

Liked: Staff & service
Stayed 5 nights in Oct 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great friendly Hotel, Friendly helpful staff. Good Breakfast.. Would stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient to everything you need.
Old City hotel that is very close to all of the temples and nightlife. I walked just about everywhere. The room was spacious for the price, but the bathroom is small. Always get extra TP in Asia. They don't like to use it. The breakfast was cold, except for the fresh cooked eggs. The items in the pans, that should have been kept warm, were literally cold. I am a big believer in keeping cooked food warm. I paid for 3 breakfasts, I ate there once. There are place a short distance away with great food at minimal cost. The staff does not speak much English and almost ripped me off with a taxi to the airport until I said no. So be aware. My lasting impression of the hotel is this though: The ants. The small little Asian ants are everywhere. Made my sleep restless. Oh, the bed is very hard, Thai standard.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was clean . Breakfast great . Swimming pool was lovely . Friendly staff . Only moan I had was my flight from uk was cancelled which made our arrival a day late I emailed the hotel 3 times to make sure our room was kept for us they never acknowledge us . Other than that our stay was fantastic would definitely recommend staying here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical
Hotel is a great value and perfect location. It was centrally located in the Old City making it easy to get anywhere using Uber or walking.

8/10 Good

Wing, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Good location in old city. Close to restaurants & places of interest. Friendly staff. Good swimming pool & very nice breakfast buffet.

8/10 Good

Yin Mei, Guangzhou, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experiences with the hotel. Nice staff, good buffet breakfast, nice swimming pool & good location.

8/10 Good

Brian , BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at reasonable price.
Clean hotel & nice staff. Close to restaurants & places of interests. WiFi was a bit weak. Insufficient hot water sometimes.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Noisy out of the way hotel
The room looked nice on the inside but was infested with ants. it was noisy with road traffic and from breakfast in the courtyard from 6.30am. The staff on reception were less than helpful. It was also at the opposite end of the main area of the old town at the Taepae gate. Disappointed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Medium size, but decent & clean hotel with good facilities. Helpful staff. Good breakfast buffet. Will definitely introduce it to friends.

6/10 Okay

Mário

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nicely located with regular infrastructure
The air conditioner in our room wasn't working properly. Besides that, we purchased in upgrade, then they wanted to move to a part of the hotel which didn't have a lift, so we refused it and stayed in our previous room

6/10 Okay

Jaryn

Liked: Staff & service, property conditions & facilities, room comfort
Food in the area is great, but the shower is very awkward to use due to its placement.

6/10 Okay

Jasmine

Liked: Staff & service, property conditions & facilities
Nice
Hotel is good, shower positioning makes it very awkward to use, beautiful pool, one of the receptionists can be rude.

8/10 Good

Megan

Liked: Room comfort
Short stay
Great location. Close to local night markets, temples and only 10 min tuk tuk to the main centre where there are great restaurants and bars. Nice room with connecting room with separate lounge and toilet. Good breakfast and in room dining service. Would stay again.

10/10 Excellent

Gilbert, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly and helpful staff
Had a great stay at De charme. Good value for your money and staff was courteous. I would stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Richardb, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel let down by patchy wifi
Everything about this brand new 3 star hotel was good -good service,good value, friendly helpful staff, great position, good pool and excellent rooms. Not all rooms had lift access, being served only by stairs, if you have difficulty with stairs specify a room with lift access. Some rooms got a good wifi signal but some rooms (ours included) did not. A strong signal could be achieved in the main ground floor areas but on occasion the upload/download speed was also slow. If this is an issue you can buy wifi hotspot/mobile data cards easily and cheaply. Without the Internet problems this would be a 5 star review - its fundamentally a great hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

RJ, Taiwan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Do not stay here if you are in need of Wifi
The room is spacious and clean. Bed is comfortable. Small bathroom. Everything is just great except the WiFi. The signal is so weak and the connection is so bad. I can hardly use it. I was assigned a room at the corner, which I believe is the reason why. I complained to the staffs at the fronts. They listened but did nothing.

6/10 Okay

Kevin, San Francisco

Liked: Cleanliness, staff & service
Not a bad hotel - massive room and in a decent location. That said, as a solo traveler this place definitely lacked vibe and is more suited for couples and/or families.

8/10 Good

Udomsin, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and convenient hotel right in the city.
The Hotel is only 200 meters away from Wat Phra Singh and very near to many historical places in Chiang Mai's City Centre includes the famous Sunday Walking Street on Rajadamneun Road. The premise is very new by the time we stayed there (only opened for 3 weeks), the staff was helpful, the room was clean, the pool was great though the breakfast was a bit under average for the taste (it would be nice if they used at least Dilmah or Lipton tea instead of Aro from Makro.) Overall, clean and convenient hotel but for the price, there still is a room for improvement.

8/10 Good

Kim

Liked: Staff & service
Disliked: Room comfort
Stayed 6 nights in Jan 2023

8/10 Good

ANDRE

Travelled with family
Liked: Cleanliness, staff & service
Hotel bem localizado, limpo, staff prestativo e educado. Mas o banheiro é muito pequeno, com cortina plástica, o banho é muito desconfortável. O frigobar não funcionou e o ralo do banheiro estava entupido.
Stayed 2 nights in Dec 2022

4/10 Poor

Zeineb

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
A éviter !!
Nous avons réservé une chambre double lit king size avec un lit bébé (en plus) on s’est retrouvé avec deux lits simples séparés par une couette pliée en 4 par terre (en guise de lit bébé) Cerise sur le gâteau : le personnel est très désagréable …. La piscine est mal orientée et donc tres froide et non praticable
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in guter Lage
Schönes Hotel in guter Lage
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Pirjo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllinen lepopaikka
Ihastuin kovasti De Charme hotelliin, muuten se olisi myös lapsiperheille mitä mainion, mutta harmi, että lasten allas puuttui. Turvallinen, talon ympäröimä piha, siisti, ihana henkilökunta, idyllinen kohde. Chiang Maissa paljon nähtävää, mutta jos ei jaksa niitä katsella, hotellin rauhallisessa pihassa voi mainiosti rentoutua päivän
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super hôtel, très propre avec un personnel accueillant et dévoué. Bien situé pour tout. Bon déjeuner. Le seul problème est qu’il n’y a pas beaucoup d’eau chaude, les douches sont à l’eau froide.
Stayed 3 nights in Jan 2020