Lobby sitting area

Reviews of Chankam Boutique Hotel

4 out of 5
Chankam Boutique Hotel
7/2 Arak Rd., Soi 4. T.Phra Singh., A. Muang, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 247 reviews" "
Rating 8 - Good. 64 out of 247 reviews" "
Rating 6 - Okay. 17 out of 247 reviews" "
Rating 4 - Poor. 7 out of 247 reviews" "
Rating 2 - Terrible. 6 out of 247 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic, excellent service.
Stayed 3 nights in Jan 2024
Response from Nok on 29 Feb 2024
Thank you.

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the heart of Old City Chiang Mai. The staff was wonderful and accommodating. The room was very nice and clean, with self service coffee/tea, minibar, and small balcony. Very easy walk to a variety of eateries, temples, the walking street market and other sights. Would definitely stay there again in the future!
Stayed 3 nights in Dec 2023
Response from Nok on 29 Feb 2024
Thank you.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and accommodating. I will stay here again next Chiang Mai visit!
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
I felt at home
Stayed 14 nights in Dec 2023

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

John, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here so much that I booked to stay another night at the end of my trip! Lovely staff, comfortable and clean rooms, great location!
Stayed 1 night in Nov 2023

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and tired
Unfortunately the place is old and run down. The air conditioner in our room didn’t work and it over an hour to convince the night manger that there was a problem. It then took her another 30 minutes to find us another room even though we and travelling companion were the only ones staying there. We tried to breakfast one day but the chef was having the day off. We had to get up early the next day and did provide us with toast and coffee as requested. Overall disappointing.
Stayed 4 nights in May 2023
Response from ์Nok on 20 May 2023
We apologize for what happened. which that day was a very hot day. And our hotel would like to thank you for your comments about our hotel. We will bring it to improve urgently.

6/10 Okay

ernest

Stayed 11 nights in Oct 2022
Response from ์Nok on 30 Apr 2023
Our hotel is pleased to improve. If you let us know of a problem.

10/10 Excellent

Virginia A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a great stay. The room was everything the site advertised. Would definitely stay there again.
Stayed 5 nights in Feb 2023
Response from nok on 10 Mar 2023
Thank you very much. The hotel hopes to take care of you again in Chiang Mai.

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and helpful. I loved that it was on a quiet road yet 10 minute walk to most things. Pretty building and clean!
Stayed 3 nights in Feb 2023
Response from nok on 19 Feb 2023
thank you.

8/10 Good

Shou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Friendly helpful staff 2) Unruly guest woke us up in the early hour
Stayed 6 nights in Feb 2023
Response from ์Nok on 11 Feb 2023
Thank you for the review.

10/10 Excellent

Harley

Liked: Staff & service, amenities, property conditions & facilities
Stayed 17 nights in Jan 2023
Response from ์Nok on 10 Mar 2023
Thank you very much. The hotel hopes to take care of you again in Chiang Mai.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Chankram
Our stay at Chankam was wonderful! The front desk staff were very helpful! Cute property like a bed n breakfast. 5 min walk to cafes and massage places. Out of the 3 weeks we spent in Thailand this was our favorite place.
Stayed 5 nights in Dec 2022
Response from ์Nok on 11 Feb 2023
Thank you. We are glad that you like our hotel.

10/10 Excellent

Sage

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 3 nights in Dec 2022

8/10 Good

Weng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Standard room that is more spacious than others, with a Juliette balcony. The shower cubicle is roomy with strong spray. The location is within walkable of cafes, restaurants and tourists' spots
Response from Nok on 1 Dec 2022
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Suwanakorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge for every drink inside the room. If you don’t want to pay extra, don’t drink or have any extra items they provide. Otherwise, the room is nice and clean. The walking distance from the hotel to street food vendors is about 5 minutes, friendly staff. The hotel is also close to the airport. If you need a ride to the airport, let them know ahead of time.
Stayed 1 night in Oct 2022

10/10 Excellent

Kevin, Bangkok, Thailand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel in a quiet neighborhood, yet near the Sunday Night Market. Friendly owner, super comfortable bed.
Stayed 2 nights in Aug 2020
Response from Rinradee on 9 Sept 2020
Thank you for staying with us and for your kind review and recommendation.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020
Response from Rinradee on 19 Mar 2020
Thank you for staying with us

10/10 Excellent

J4, DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very attractive and well-appointed. I liked it being on a small alley. Very quiet and pleasant oasis in the Old City. Very walkable. Great Thai BBQ on Arak Road, about a 10-minute walk from the hotel.
Stayed 3 nights in Mar 2020
Response from Rinradee on 9 Mar 2020
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
I love this hotel, it is well situated, clean, delicious breakfast, staff are so kind. What made it so enjoyable was its personality. Wonderful decoration, woodworking details, vintage furniture, beautiful tile, local handcrafts. They greeted us with orange juice and refreshing, cool cloths.
Stayed 2 nights in Feb 2020
Response from Rinradee on 9 Mar 2020
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and welcome drink offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020
Response from Rinradee on 26 Feb 2020
Thank you for your review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

10/10 Excellent

VK, Colorado

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
VERY friendly and accommodating staff. Power went out and did not come pack on our day of check out. The safe in the room did not work and wasn’t bolted down. The smoke detector flashed ALL night long. Bed super comfortable. Cute balcony and patio. Very safe luggage storage.
Stayed 2 nights in Feb 2020
Response from Rinradee on 25 Feb 2020
Thank you for staying with us and for your kind review and recommendation and we are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Super convenient location. Would have been nice to have a little more seating in the room, but other than that it was great!
Stayed 2 nights in Feb 2020
Response from Rinradee on 25 Feb 2020
Thank you for staying with us and for your kind review and recommendation and we are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Basia, Edmonton, AB Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, staff was amazing GREAT location just a 5 min walk to the main area so it was away from the hustle and bustle of old town but everything was Walkable. I would highly recommend
Stayed 5 nights in Feb 2020
Response from Rinradee. on 18 Feb 2020
Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and our staff, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
They don’t even give out instance coffee pack complimentary. There is only one staff in the evening so if we request some small stuff the only one staff at the reception has to come up to give our requested items which is odd.
Stayed 5 nights in Feb 2020
Response from Rinradee on 14 Feb 2020
Thank you for your feedback, We have coffee capsules for guests staying with us. Because the capsule coffee is of better quality than instant coffee, you can conveniently use the coffee machine in the room. And our staff will be at your service 24 hours. Although a small thing, We are very appreciate to service our value guests. Thank you again for stay with us and we look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and Rinradee the manageress is so welcoming and so helpful. The hotel is an oasis of calm in a busy city. The staff cannot do enough for you. It is a very comfortable hotel, we couldn’t wait to get back everyday and enjoy the super comfortable bed and beautiful crisp clean sheets! I look forward to staying at the Chankam boutique hotel again and thoroughly recommend it.
Stayed 7 nights in Jan 2020
Response from Rinradee on 11 Feb 2020
Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from rinradee on 5 Feb 2020
Thank you for staying with us and for your kind review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
A very cute hotel! With a very friendly staff... one can also get bikes for free. Spacious rooms, in the old town but quiet, far from noise and crowd, excellent location.
Stayed 4 nights in Jan 2020
Response from rinradee on 4 Feb 2020
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next time.

8/10 Good

Eulalio Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Had a good stay and bfast was good
Stayed 1 night in Jan 2020
Response from rinradee on 4 Feb 2020
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from rinradee on 4 Feb 2020
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next time.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable priced hotel. In the heart of the old town. You would need a taxi or GRAB (thai uber) to get around but they are very cheap. Room was comfortable and clean. Looks lovely. Staff were really helpful and near to the airport.
Stayed 1 night in Jan 2020
Response from Rinradee on 22 Jan 2020
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These were the nicest people we encountered in Thailand
Stayed 5 nights in Dec 2019
Response from Rinradee on 10 Jan 2020
Thank you for staying with us and for your kind review and recommendation

10/10 Excellent

N.Naim, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly and helpful. Wifi connectivity was good. Hotel is clean & tidy. Location a bit far from main road, but OK if you prefer quiet place. Only minus point is the layout of room, which the wardrobe is inside the bathroom, so not convenience to get dress when bathroom in use. Could be better if there is coffee sachet provided in room(our room only have tea).
Stayed 2 nights in Dec 2019
Response from Rinradee on 27 Dec 2019
Thank you for staying with us and for your kind review and recommendation.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. It is quiet with comfortable beds. We got two free bottles of water (can't drink the tap water), for a seven day stay. After that, there is a charge for every bottle of water. Also, we received a 1 inch by 1 inch square of soap for our entire stay. The hotel is beautiful but these small inconsistancies are grating
Stayed 4 nights in Dec 2019
Response from Rinradee on 16 Dec 2019
Thank you for staying with us and for your kind review and recommendation.

4/10 Poor

Ernst

Stayed 3 nights in Nov 2019

4/10 Poor

Khoo, Singapore

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rustic feel of the property may attract some people. The property is old. The balcony door needs to be locked by clicking the lock at a certain angle. The toilet shower door cannot be closed properly. The worse experience was the TV was not functioning properly. We cannot hear the sound and they could not get it rectified. The ambience was quite good and peaceful.
Stayed 1 night in Nov 2019
Response from Rinradee on 4 Dec 2019
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the proper is very quiet, it is pretty close to the city center and lots of good food.
Stayed 2 nights in Nov 2019
Response from Rinradee on 13 Nov 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place. Friendly and very helpful. Love the bicycles!
Stayed 2 nights in Nov 2019
Response from Rinradee on 13 Nov 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole design and beauty of the place. The FANTASTIC hospitality and super-friendly service. This was really exceptional.
Stayed 2 nights in Oct 2019
Response from Rinradee. on 22 Oct 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Thai style hotel in quiet neighborhood
This place is a gem! Very nice small boutique Thai style hotel. Room are very nice, staff is great. Free bicycles to wonder the city. Highly recommend, great value.
Stayed 4 nights in Sep 2019
Response from Rinradee on 9 Sept 2019
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next stay with us.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Bath was good but could have been cleaner. Staff were good but not the best English speaking otherwise everything else was good
Stayed 1 night in Jul 2019
Response from Rinradee on 26 Jul 2019
Thank you for staying with us and for your kind review.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Rinradee on 26 Jul 2019
Thank you for staying with us and for your kind review.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019
Response from rinradee on 16 Apr 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rad Hotel
Amazing Boutique Hotel close to many restaurants and short tuktuk ride to night markets.
Stayed 3 nights in Apr 2019
Response from Rinradee on 16 Apr 2019
Thank you for staying with us and for your kind review and recommendation.

2/10 Terrible

Jeoung Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good accommodation
Booked two days, left after one day. The room had a bad smell, lights were broken (random flashes when off), air con was just making a loud noise. Staff did not ask why we left early. Front desk had no staff around 11pm and 12am.
Stayed 2 nights in Mar 2019
Response from Rinradee on 13 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Rinradee on 13 Mar 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019
Response from Rinradee on 13 Mar 2019
Thank you for staying with us and for your kind review and recommendation.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price and in quiet area
Nice quiet hotel with nice rooms, the only annoyance was a few mosquitoes hanging around in the lobby and halls in the evening, just needed a few fans going to circulate the air and things would have been better, great service and breakfasts and very helpful staff.
Stayed 3 nights in Mar 2019
Response from Rinradee on 13 Mar 2019
Thank you for staying with us and for your kind review and recommendation.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was still close enough to most convenience store and restaurants/shops to walk. It was quaint - something to be expected from a boutique.
Stayed 3 nights in Feb 2019
Response from Rinradee on 28 Feb 2019
Thank you for staying with us and for your kind review