7/2 Arak Rd., Soi 4. T.Phra Singh., A. Muang, Chiang Mai, Chiang Mai
Reviews
9.0
Wonderful
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Beautiful boutique hotel in the heart of Old City Chiang Mai. The staff was wonderful and accommodating. The room was very nice and clean, with self service coffee/tea, minibar, and small balcony. Very easy walk to a variety of eateries, temples, the walking street market and other sights. Would definitely stay there again in the future!
Unfortunately the place is old and run down. The air conditioner in our room didn’t work and it over an hour to convince the night manger that there was a problem. It then took her another 30 minutes to find us another room even though we and travelling companion were the only ones staying there. We tried to breakfast one day but the chef was having the day off. We had to get up early the next day and did provide us with toast and coffee as requested. Overall disappointing.
Andrew
Stayed 4 nights in May 2023
Response from ์Nok on 20 May 2023
We apologize for what happened. which that day was a very hot day. And our hotel would like to thank you for your comments about our hotel. We will bring it to improve urgently.
6/10 Okay
ernest
28 Apr 2023
ernest
Stayed 11 nights in Oct 2022
Response from ์Nok on 30 Apr 2023
Our hotel is pleased to improve. If you let us know of a problem.
Our stay at Chankam was wonderful! The front desk staff were very helpful! Cute property like a bed n breakfast. 5 min walk to cafes and massage places. Out of the 3 weeks we spent in Thailand this was our favorite place.
A Standard room that is more spacious than others, with a Juliette balcony.
The shower cubicle is roomy with strong spray.
The location is within walkable of cafes, restaurants and tourists' spots
Weng
Response from Nok on 1 Dec 2022
Thank you for staying with us and for your kind review and recommendation.
They charge for every drink inside the room. If you don’t want to pay extra, don’t drink or have any extra items they provide. Otherwise, the room is nice and clean. The walking distance from the hotel to street food vendors is about 5 minutes, friendly staff. The hotel is also close to the airport. If you need a ride to the airport, let them know ahead of time.
Property was very attractive and well-appointed. I liked it being on a small alley. Very quiet and pleasant oasis in the Old City. Very walkable. Great Thai BBQ on Arak Road, about a 10-minute walk from the hotel.
J4
Stayed 3 nights in Mar 2020
Response from Rinradee on 9 Mar 2020
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
I love this hotel, it is well situated, clean, delicious breakfast, staff are so kind. What made it so enjoyable was its personality. Wonderful decoration, woodworking details, vintage furniture, beautiful tile, local handcrafts. They greeted us with orange juice and refreshing, cool cloths.
Marion
Stayed 2 nights in Feb 2020
Response from Rinradee on 9 Mar 2020
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and welcome drink offerings.
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
2/10 Terrible
Verified traveller
25 Feb 2020
Verified traveller
Stayed 1 night in Feb 2020
Response from Rinradee on 26 Feb 2020
Thank you for your review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
VERY friendly and accommodating staff. Power went out and did not come pack on our day of check out. The safe in the room did not work and wasn’t bolted down. The smoke detector flashed ALL night long. Bed super comfortable. Cute balcony and patio. Very safe luggage storage.
VK
Stayed 2 nights in Feb 2020
Response from Rinradee on 25 Feb 2020
Thank you for staying with us and for your kind review and recommendation and we are looking forward to welcoming you on your next stay with us.
It was a very nice hotel!! Super convenient location. Would have been nice to have a little more seating in the room, but other than that it was great!
Verified traveller
Stayed 2 nights in Feb 2020
Response from Rinradee on 25 Feb 2020
Thank you for staying with us and for your kind review and recommendation and we are looking forward to welcoming you on your next stay with us.
Room was great, staff was amazing GREAT location just a 5 min walk to the main area so it was away from the hustle and bustle of old town but everything was Walkable. I would highly recommend
Basia
Stayed 5 nights in Feb 2020
Response from Rinradee. on 18 Feb 2020
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and our staff,
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
4/10 Poor
Verified traveller
Travelled with family
13 Feb 2020
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
They don’t even give out instance coffee pack complimentary. There is only one staff in the evening so if we request some small stuff the only one staff at the reception has to come up to give our requested items which is odd.
Verified traveller
Stayed 5 nights in Feb 2020
Response from Rinradee on 14 Feb 2020
Thank you for your feedback, We have coffee capsules for guests staying with us. Because the capsule coffee is of better quality than instant coffee, you can conveniently use the coffee machine in the room. And our staff will be at your service 24 hours. Although a small thing, We are very appreciate to service our value guests. Thank you again for stay with us and we look forward to welcoming you again.
This is a beautiful hotel and Rinradee the manageress is so welcoming and so helpful.
The hotel is an oasis of calm in a busy city. The staff cannot do enough for you. It is a very comfortable hotel, we couldn’t wait to get back everyday and enjoy the super comfortable bed and beautiful crisp clean sheets!
I look forward to staying at the Chankam boutique hotel again and thoroughly recommend it.
Verified traveller
Stayed 7 nights in Jan 2020
Response from Rinradee on 11 Feb 2020
Thank you for staying with us and for your kind review and recommendation.
We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities
Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
with kindest regards,
A very cute hotel! With a very friendly staff... one can also get bikes for free. Spacious rooms, in the old town but quiet, far from noise and crowd, excellent location.
Verified traveller
Stayed 4 nights in Jan 2020
Response from rinradee on 4 Feb 2020
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next time.
Reasonable priced hotel. In the heart of the old town.
You would need a taxi or GRAB (thai uber) to get around but they are very cheap.
Room was comfortable and clean.
Looks lovely.
Staff were really helpful and near to the airport.
Ian
Stayed 1 night in Jan 2020
Response from Rinradee on 22 Jan 2020
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.
Staff really friendly and helpful. Wifi connectivity was good. Hotel is clean & tidy. Location a bit far from main road, but OK if you prefer quiet place. Only minus point is the layout of room, which the wardrobe is inside the bathroom, so not convenience to get dress when bathroom in use. Could be better if there is coffee sachet provided in room(our room only have tea).
N.Naim
Stayed 2 nights in Dec 2019
Response from Rinradee on 27 Dec 2019
Thank you for staying with us and for your kind review and recommendation.
This is a beautiful hotel. It is quiet with comfortable beds. We got two free bottles of water (can't drink the tap water), for a seven day stay. After that, there is a charge for every bottle of water. Also, we received a 1 inch by 1 inch square of soap for our entire stay. The hotel is beautiful but these small inconsistancies are grating
Verified traveller
Stayed 4 nights in Dec 2019
Response from Rinradee on 16 Dec 2019
Thank you for staying with us and for your kind review and recommendation.
The rustic feel of the property may attract some people. The property is old. The balcony door needs to be locked by clicking the lock at a certain angle. The toilet shower door cannot be closed properly. The worse experience was the TV was not functioning properly. We cannot hear the sound and they could not get it rectified.
The ambience was quite good and peaceful.
Khoo
Stayed 1 night in Nov 2019
Response from Rinradee on 4 Dec 2019
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
This place is a gem! Very nice small boutique Thai style hotel. Room are very nice, staff is great. Free bicycles to wonder the city.
Highly recommend, great value.
David
Stayed 4 nights in Sep 2019
Response from Rinradee on 9 Sept 2019
Thank you for staying with us and for your kind review and recommendation, We are looking forward to welcoming you on your next stay with us.
Booked two days, left after one day. The room had a bad smell, lights were broken (random flashes when off), air con was just making a loud noise. Staff did not ask why we left early. Front desk had no staff around 11pm and 12am.
Jeoung Uk
Stayed 2 nights in Mar 2019
Response from Rinradee on 13 Mar 2019
Thanks for staying with us. We appreciate your feedback!
Nice quiet hotel with nice rooms, the only annoyance was a few mosquitoes hanging around in the lobby and halls in the evening, just needed a few fans going to circulate the air and things would have been better, great service and breakfasts and very helpful staff.
Alan
Stayed 3 nights in Mar 2019
Response from Rinradee on 13 Mar 2019
Thank you for staying with us and for your kind review and recommendation.