Exterior

Reviews of Ribbonwood Country House

4 out of 5
Ribbonwood Country House
124 Cheviot Heights Road, Cheviot, Canterbury

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 31 reviews" "
Rating 8 - Good. 0 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Waikanae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could, I would have given it six stars.
Stayed 3 nights in Feb 2024
Response from Robert on 3 Mar 2024
Love hearing this. Thanks again for staying with us.

10/10 Excellent

CRAIG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are stunning .We loved are stay at Ribbonwood Country House . The rooms are styled beautifully and are luxurious . But it was the hosts that made our stay so enjoyable. Gary and Robert have the knack of being both professional and great fun . Very enjoyable and would highly recommend.
Stayed 2 nights in Feb 2024
Response from Robert on 3 Mar 2024
Thanks Craig. It is very easy to host guests that are such fun.

10/10 Excellent

lindsay

Stayed 1 night in Jan 2024
Response from Robert on 3 Mar 2024
Thanks so much for your review.

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding B & B. Superb views and service. Enjoyed every minute.
Stayed 2 nights in Jan 2024
Response from Robert on 3 Mar 2024
Thanks Lindsay, Great to hear. Glad you enjoyed staying with us and Gary and I enjoyed meeting you both

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful … and a must visit!
Our stay at Robbinwood CH could not have been bettered. Along with the excellent rooms, facilities, cleanliness Robert and Gary are really great hosts. Of course this review would not b complete without mentioning the fantastic views from their property … unfortunately the picture I took below doesn’t do it justice! Honestly what with all the above and the fabulous ambience that Robert and Gary have created around the property with their love of animals and gardening my wife Angela and I can’t wait to stay again …. Truly a magical place!
View to the distant snow capped mountains.
The sheep love to chat over the garden gate
A lovely place to sit and relax and take in the ever changing view
The friendliest of sheep
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and comfy room in this luxurious B&B. Thoughtful touches. But the best thing about it is the hosts. So nice to have a personal touch with friendly and warm hosts on site. A true B&B experience!
Stayed 1 night in Nov 2023
Response from Gary on 21 Nov 2023
Hello Susan Thank you for your kind words. We enjoyed hosting you and hope to see you again one day. Kinds regards.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, peaceful, comfortable and special
Stayed 1 night in Mar 2023
Response from Gary on 12 Apr 2023
Thank Alex it was a pleasure to have you stay, We are pleased you enjoyed it.

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Highly Recommended
Stayed 1 night in Mar 2023
Response from Gary on 12 Apr 2023
Thank you Clinton. We enjoyed having you stay. Safe travels.

10/10 Excellent

Larry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We highly recommend staying at this hidden jewel. Amazing property and hosts with everything beautifully done from quality sheets to continental breakfast with delicious homemade jams. The million dollar views from the breakfast table are the cherry on top.
Stayed 1 night in Feb 2023
Response from Gary on 12 Apr 2023
Thank you Larry it was a pleasure to host you.

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely place to stay with stunning views and really kind hosts. It was the perfect place for a peaceful night to celebrate our anniversary 😊
Stayed 1 night in Feb 2023
Response from Gary on 10 Feb 2023
Thanks Mary it was a pleasure to host you

10/10 Excellent

Mattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Robert and Gary for such a wonderful stay excellent host. You have a Gem of a place that everyone in the world should see to the amazing views of the mountains and your beautiful gardens,your rooms were clean and bed so comfortable.It was lovely to see your pictures displayed of what New Zealand has to show.I could go on great experience and thank you again for your great home and hospitality
Stayed 1 night in Dec 2022
Response from Robert on 5 Jan 2023
Thanks Mattie, Gary and I are very pleased to read your comments. We are glad you enjoyed your stay. Part of the joy of hosting guests here is revealing some of the undiscovered highlights in New Zealand and this applies to Kiwis and international travellers. Thanks again

10/10 Excellent

Elizabeth, Dunedin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ribbonwood was welcoming and confortable, with most hospitable hosts. Gary's dinner was superb, and it was a treat to be shown the flourishing garden which had produced the delicious vegetables. Very comfortable bed. The only disappointment was the clouds which obscured the views. We may need to go back!
Stayed 1 night in Jan 2022
Response from Gary on 6 Feb 2022
Thank you for your comments and review. It was a pleasure to host you both.

10/10 Excellent

graeme

Stayed 1 night in Oct 2021
Response from Robert on 5 Jan 2023
Thanks Graeme, it was pleaseure to host you.

10/10 Excellent

M Peter

Liked: Cleanliness, staff & service, room comfort
Charming Lodge with Panoramic Mountain Views
Located a few km west of SH1 Ribbonwood Country House is a well appointed, well thought-out purpose built lodge - offering superb views north to Kaikoura's. The rooms are spacious and well equiped and individually themed around NZ natives. The lounge area is welcoming and comfortable, as are the hosts Robert & Gary who are skilled and passionate to ensure that each stay is perfect and memorable. Thanks again for a wonderful break. P&N
Stayed 1 night in Jul 2021
Response from Robert on 6 Sept 2021
P&N Thanks for your kind words and thoughtful review. Gary and I enjoyed meeting you both and are pleased that you enjoyed your stay and what Gary and I have tried to create here at Ribbonwood. I hope we will see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Robert on 2 Aug 2021
Thank you - hope you are able to come back.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best by a country mile
Stayed 2 nights in Nov 2020
Response from Gary on 19 Nov 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault anything about this stay, wonderful hosts, excellent room and a divine meal, would definitely recommend this place to stay to our friends and family.
Stayed 1 night in Aug 2020
Response from Gary on 1 Sept 2020
Thank you so much for your lovely comments

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was magical. Our meal was superb.
Stayed 1 night in Jul 2019
Response from Gary on 1 Aug 2019
It was our pleasure to host you. We lok forward to seeing you again soon.

10/10 Excellent

BRYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Lovely stay at Ribbonwood
We thoroughly enjoyed our too short of time at Ribbonwood Country House! The room was clean, very comfortable, the view spectacular, the food was delicious, and Robert was very helpful and made us feel right at home, Gary got up early to fix us the best breakfast before we headed out! The only negative to the whole experience was that we were not there long enough to relax and enjoy all that Ribbonwood has to offer!
Stayed 1 night in May 2019
Response from Gary on 13 Jun 2019
Thank you for your kind words Bryon. It was a pleasure to host you both and lovely to meet you. Safe travels

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Fantastic impromptu stay at Ribbonwood. Beautiful setting, immaculate accommodation and great hosts. Highly recommended.
Stayed 1 night in Jun 2019
Response from Robert on 20 Jun 2019
Thansk very much Joanne, Glad you enjoyed your stay with us and we both hope you can come back if you are in the area.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Gary and Robert were the perfect hosts and have created a inviting and relaxing atmosphere. We truly enjoyed staying here and plan to stay again if we are back in the area
Stayed 2 nights in Feb 2019
Response from Gary on 20 Feb 2019
Thank you for your comments. It was our pleasure to host you. Safe travels

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Gary and Robert were wonderful, incredibly welcoming hosts. The rooms are comfortable and have everything you need (the biscotti was delicious!). Then there’s the view which is just breathtaking. Would highly recommend staying here!
Stayed 1 night in Jan 2019
Response from Robert on 7 Jan 2019
Thanks Laura. It was a pleasure to host you here at Ribbonwood and hope that the rest of your trip has gone well. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Exceptional property that is best described as an upmarket B&B but completely private suite in a beautiful property in a delightful rural landscape with magnificent hosts providing the highest level service and taste treasures like fresh milk and butter from their own cows, home made preserves. A very special comfort break in perfect peace.
Stayed 1 night in Jan 2019
Response from Robert on 7 Jan 2019
Thanks you so much Anonymous. We should get you writing our adverts! Gary and I are very pleased that you enjoyed your stay and appreciated the home grown touch. Chelsea is, of course, over the moooooon too! Hope you can come back to visit again soon.

10/10 Excellent

Andrew&Julie, North Island NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort In Cheviot
We were met by Robert a very welcoming who made you feel at home as soon as he said hello. We were taken to our tastefully decorated room which was generous in size with quality beds. We were given free range over more than half of their home which had a great position on a hill overlooking their farm with the snowy ranges in the distance. Waking up refreshed we were treated to a magnificent spread for breakfast including a cooked meal from Gary a professional chef and warm host. Before leaving we were given a tour of their producing gardens and an introduction to there dogs and quick view of the other animals and farm.Thank you Gary and Robert for your hospitality and we have no problem recommending Ribbonwood Country House for a relaxing stay from Andrew and Julie.
Stayed 1 night in Jun 2018
Response from Robert on 20 Jun 2018
Thanks Andrew and Julie. It was our pleasure to meet you both and host you at Ribbonwood. Hope the rest of your break was a lot of fun. Hope you'll be back someday. Regards

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overnight stay - highly recommended for a couple
Response from Robert on 1 Apr 2018
Thanks Rod. Glad you enjoyed your stay

2/10 Terrible

Verified traveller

Disliked: Staff & service
Avoid! Rude staff.
Hotels.com made an error allowing us to book with our toddler (the hotel does not accept children), so our booking was cancelled and we were left stranded with no vacancies within 45 minutes (not ideal when pregnant and with a toddler). Our experience with the hotel staff was awful and unjust. Knowing they would not fill our room at such short notice (we booked on the same day), they decided to keep our money as they ‘couldn’t fill the room because it wasn’t cancelled properly’. I understand it was not their error, but any fair human would see that in the overall picture, they provided no service to us and didn’t deserve to keep our money, and would not have filled the room at such short notice. Business before morals and compassion is not somewhere I would choose to stay.
Stayed 1 night in Feb 2018
Response from Robert on 22 Mar 2018
Dear Anonymous, thanks for your review. Hotels.com did not make the error, as you know. Next time include your child in your booking search and you will not reserve rooms at providers that do not accept children. As you realise, you stopped us from selling that room so you paid for the mistake, if only you had admitted your mistake AND promptly cancelled your reservation then we would have been much more likely to waive or reduce the cancellation fee. As, at no time, you have admitted it was your mistake then we did not. Please learn as much from this experience as you can. Kind regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for 2 nights for our 4th Wedding anniversary, We could not have booked a better place. Robert and Gary are the nicest people you will ever meet. They could not do enough for us. Their 3 course Menu is well worth at look at as Gary is a amazing chef. The views from our room were amazing. Looking forward to booking again very soon.
Stayed 2 nights in Dec 2017
Response from Robert on 8 Jan 2018
Thanks very much Kevin, for your feedback and flattering comments. Gary and I enjoyed your visit immensely and hope you both manage to return in the near future.

10/10 Excellent

jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Gem
We wanted to break up the drive to Kaikoura from Christchurch after 18 hr travel time from SF. We picked Cheviot as a half way point. Never expected to find Ribbonwood, a real gem!! Robert is a most gracious host and the house is beautiful. The breakfast is something to remember, with most ingredients coming from their farm. 5-star for everything.
Response from General Manager on 11 Feb 2017
Thanks Jeannie It was a pleasure to meet you both and I am so glad that you decided to break your journey here. I am also pleased that you enjoyed our home produce - Chelsea does such a great job with providing milk for the house that it would be a shame not to share it with the guests along with the butter, cheese and even ice cream lately !! I hope the rest of your travels around New Zealand were as enjoyable. regards Robert

10/10 Excellent

Mozhdeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Perfect! Excellent! Must stay !
Response from General Manager on 11 Feb 2017
Thanks Mozhdeh. It was great meeting you and your group. I hope the rest of your travels around New Zealand were as enjoyable. Pity you can't be here now as its still warm and I see that you are not!! Kind regards Robert

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place were so comfortable and could feeltjey love the place, we fall in love woth the place too, lovely place, food and view. If i get a chance to travel CHC or Omarama, want to be stay there again.
Stayed 1 night in Dec 2023
Response from Robert on 3 Mar 2024
Thanks ??. We enjoyed meeting you and hope that you do travel this way again one day.

10/10 Excellent

Katrin, St. Gallen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoluter Geheimtipp
Wunderschön gelegenes B&B mit super herzlichem Empfang durch den Gastgeber. Durch seine jahrelange Hotelerie-Erfahrung fühlt man sich im Ribbonwood Country House sofort wie zu Hause. Das Frühstück lässt keine Wünsche offen und die Zimmer sind sehr sauber und modern eingerichtet. Auf Wunsch bekamen wir das Frühstück bereits um 6 Uhr morgens.
Stayed 1 night in Jan 2018
Response from Robert on 21 Jan 2018
Thank you for your lovely comments. We were very pleased to meet you both and hear of your travels around New Zealand. I do hope the whale watching was worth the early start. Vielen Dank für Ihre schönen Kommentare. Wir waren sehr erfreut, Sie beide kennenzulernen und von Ihren Reisen in Neuseeland zu hören. Ich hoffe, dass die Walbeobachtung den frühen Start wert war.