Located in Chester, Chester Station Hotel, Sure Hotel Collection by BW is in the city centre and near a train station. Grosvenor Museum and Chester Music Theatre are cultural highlights, and travellers looking to shop may want to visit Cheshire Oaks Designer Outlet and The Rows of Chester. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or Oulton Park Circuit.
Chester Station Hotel, Sure Hotel Collection by BW
Hotel in the city centre
Close to Chester City Walls and Chester Racecourse, Chester Station Hotel, Sure Hotel Collection by BW provides dry cleaning/laundry services, a bar and conference space. Stay connected with free in-room WiFi.
Additional perks include:
Breakfast (surcharge), a front desk safe and a TV in reception
Concierge services, a 24-hour front desk and free newspapers
1 meeting room, luggage storage and a lift
Room features
All 75 rooms have amenities, such as free WiFi and safes, in addition to free newspapers and room service.
Extra amenities include:
Bathrooms with shower/bath combinations and free toiletries
HDTVs with digital channels
Coffee/tea makers and desks
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (GBP 15 per night)
Food and drink
Daily breakfast to-go available for a fee: GBP 7.50 per person
A bar/lounge
Things to do
TV in common areas
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
No housekeeping
Tour and ticket assistance
Wedding services
Business services
Conference space
Meeting room
Accessibility
Lift
More
3 floors
Building
Comprehensive food waste policy
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Limited room service
More
Desk
Free daily newspapers
Free local calls
Iron/ironing board on request
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for to-go breakfast: from approximately GBP 7.50 per person
Nearby parking fee: GBP 15.00 per night (2625 ft away)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Hallmark Inn
Hallmark Chester
Hallmark Inn Chester
Chester Sure Hotel Collection by Best Western
Chester Station Hotel Sure Hotel Collection by BW
Chester Station Hotel, Sure Hotel Collection by BW Hotel
Chester Station Hotel, Sure Hotel Collection by BW Chester
Chester Station Hotel Sure Hotel Collection by Best Western
Chester Station Hotel, Sure Hotel Collection by BW Hotel Chester
Frequently asked questions
Is Chester Station Hotel, Sure Hotel Collection by BW pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Chester Station Hotel, Sure Hotel Collection by BW?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Chester Station Hotel, Sure Hotel Collection by BW?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Chester Station Hotel, Sure Hotel Collection by BW located?
Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 2.7 mi (4.4 km) away. Chester Station is only a 1-minute walk.
Chester Station Hotel, Sure Hotel Collection by BW Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
When we arrived we found the station hotel closed and redirected to the queen's Hotel, which was fabulous.
The place itself is amazing, service faultless.
If I have to pick a fault being woken up on our last morning at 7am by the laundry delivery was annoying, the hotel can organise latter deliveries.
As I said otherwise it was an excellent stay in an amazing hotel
Our stay was lovely, hotel was nice however our room had not been cleaned properly. We found a hair grip on our floor and our bag of coffee etc had empty milk cups in so clearly had not been changed. We went to reception and they gave us fresh coffee etc. and also went and hoovered our room there and then. Bed not very comfortable and we feel rooms would benefit from air con. Otherwise we enjoyed our stay and we would stay here again. Ideal location for getting into chester centre, 10-15min walk.
Came just for an overnightstay whilse visiting a friend.mention to hiymtel i struggled to get in to a bath and they gave us the nicest ground floor room with lots of space , a fan and everything you need. Was spotlessly clean.
janet
Stayed 1 night in Jul 2021
10/10 Excellent
Verified traveller
5 Jul 2021
Liked: Cleanliness, staff & service
Queens hotel was excellent and would stay there again.
Verified traveller
Stayed 1 night in Jul 2021
6/10 Okay
Amy
2 Jul 2021
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel booked had shut down and no one told us
The hotel we had booked was closed down and we had to go to the sister hotel near by, which we only discovered after having to call the number on the booking. Apparently we should have been told of the change?! The room was right next to the only elevator of the hotel we could hear it going up and down all day and night, and the button to call the lift was horrendous. There was only one roll of toilet roll which we only discovered in the night at which time we couldn’t go down to reception for more. The room itself was pleasant enough just very tired and in need of some tlc. It was extremely hot in the night, and there wasn’t any fans or air con.
The lady on reception was lovely it’s just a shame the room and location of the room wasn’t as good as she was. We probably wouldn’t stay there again
Great to start getting back to normal, nice stay , but it would be good see a better menu in the resturant with more choice ,and for familys staying a childrens menu.
Verified traveller
Stayed 1 night in Jun 2021
4/10 Poor
Paul
Business traveller
6 May 2021
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel closed but they’re happy to take the booking
The hotel was closed when I got there and told to head the The Queens Hotel, 20m down the road towards the station. Got there then to be told I couldn’t stay as I couldn’t prove I was there for business even thigh I had official documented letter advising so. Felt a bit like I was a burden and not had this experience at other Best Westerns. Not good!