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ibis Chennai City Centre Hotel

3.0 star property
Indulge in happy hour treats or take advantage of car rentals to explore nearby Spencer's Plaza Shopping Mall and Apollo Hospital.

Choose dates to view prices

In the heart of Chennai, ibis Chennai City Centre Hotel offers a refreshing retreat with a garden and on-site car rentals. Enjoy international cuisine at Spice it restaurant, unwind at the bar or 24-hour gym, and stay connected with in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM184
RM194 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1180 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 649 for adults and from INR 413 for children
  • Airport shuttle fee: INR 1792 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: INR 1180 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers shuttle drop off service to the US Consulate.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Is ibis Chennai City Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of INR 1180 per pet, per day.

How much does it cost to stay at ibis Chennai City Centre Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at ibis Chennai City Centre Hotel on 23 May 2026 start from RM184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Chennai City Centre Hotel?

Self-parking is free at this property.

What time is check-in at ibis Chennai City Centre Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at ibis Chennai City Centre Hotel?

Checkout is at noon.

Does ibis Chennai City Centre Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 1792 per vehicle applies.

Where is ibis Chennai City Centre Hotel located?

Located in Central Chennai, this hotel is within a 10-minute walk of Spencer's Plaza Shopping Mall and Consulate General of the United States, Chennai. Apollo Hospital and Raja Muthiah Hall are also within 1 mi (2 km). Thousand Lights Station is only a 3-minute walk and LIC Metro Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 121 out of 292 reviews
Rating 8 - Good. 69 out of 292 reviews
Rating 6 - Okay. 46 out of 292 reviews
Rating 4 - Poor. 30 out of 292 reviews
Rating 2 - Terrible. 26 out of 292 reviews

Reviews

Verified

4/10 Poor

Sreepriya

Liked: Staff & service
Disliked: Cleanliness
Bathroom was really bad. Staff were friendly and helpful. Don’t expect same as other ibis hotels you may have stayed before.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Binyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time staying in Ibis .
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Omkar Ravindra

Liked: Cleanliness, staff & service, amenities
Great location Nice buffet and Good Amenities
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ishita

Liked: Amenities, property conditions & facilities
Staff was courteous but room was not very clean. Hotel is in a good location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Palak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the hotel was clean overall. The breakfast service was good though the lunch service was slow. It took 1 hour to get 2 dishes.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Umesh

I stayed at this hotel recently and felt there is good potential, especially given its convenient and central location. The overall cleanliness and maintenance, particularly in the bathroom, could be improved, as issues like water seeping onto the floor and limited hand towels affected comfort during the stay.The staff were courteous, but some processes could be better organized. I was contacted late in the evening to provide my passport and additional documentation for their records, which would have been much more convenient and less disruptive if handled fully at check-in.The food was quite average compared with restaurants and hotels of a similar category in Chennai, and did not particularly stand out. With improvements in cleanliness, bathroom maintenance, and front-desk procedures, this hotel could offer a much smoother and more enjoyable guest experience in a very good location.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

neeraj

Room condition was ok and its small. So, kind of only good for a short stay for a day or two. We were three two adults and one kid and for one night so was manageable. Plus, we were there for our US visa interview, so it was conveniently located like 10-12 minutes' walk from the Biometric location. I had to call customer service couple of times to deliver hand towels, shower towels and tea/coffee creamer sugar. They delivered it in normal time. Overall, the staff is polite and cooperative. The breakfast buffet was really amazing. My wife eats Jain food, so we had so many options. Other thing I would recommend is the Uber entrance which for the hotel is a bit tricky as in you see the hotel board but the Uber person has to travel all the way back and then come at the front to pick up or drop off, nothing major just ask hotel staff to help out if you can't instruct the driver. We did that and it was smooth.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and they helped a lot. We asked for late checkout and they acknowledged and it was great help. Breakfast was awesome and we liked their hospitality.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Stay was comfortable. There was some issue with their telephone. Tried reaching them for an early check in but was not getting connected. After reaching hotel at 10 AM had to wait till 11 30 to get the room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

PANNEERSELVAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Dec 2024
Verified

8/10 Good

Punit

Liked: Cleanliness, amenities, property conditions & facilities
SImple and clean room, good breakfast choice. In the middle of a busy area
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Maya

Liked: Staff & service, property conditions & facilities
Staff was very accommodating and helpful.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Metro nearby. Clean.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sunayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at this hotel. Excellent service and my requirements were met. I absolutely loved their restaurant which located within their property called 'Spice It'. Food was great.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed there for a US Visa appointment

Well located hotel with good amenities and close proximity to the US consulate. They also offer a complimentary drop to the consulate
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sarath Ramesan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its provide good facilities and services
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Swati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly Recommend!

I stayed at Ibis twice during my visit to India in November 2024. It was an extremely positive experience. The hospitality was unmatched, and all the staff members were very helpful. Laxman, in particular, helped a lot during my stay. I was able to get my business done very smoothly and comfortably. Not to forget, the breakfast buffet was EXCEPTIONAL!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Rahul

Liked: Staff & service
Room was very small and old appliances. Bathroom had mold and no trash can liners and no wash cloths/towels. Staff was friendly and helpful. Morning breakfast buffet was yummy.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

2nd visit to the city IBIS just one night stop over. The Hotel is modern and well managed Check in: consistent with our last visit speedy. Room: Comfortable bed, Coffee tea maker and fridge all in good working order. The bathroom unlike our last visit was in good order and functional. Breakfast: good choice of food both Asian and European. Staff: Again the big plus for us were staff who helped us arrange a Taxi to Pondicherry thanks again for the support it was very much appreciated and one reason I would recommend this hotel and will use again when in Chennai Sally and Dave Yorks
Stayed 1 night in Nov 2023
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Chennai Hotel

Our check in was fast and a room was allocated on arrival although we were slightly early. Our room was clean and the bed was comfortable with good quality sheets. The bathroom was functional but worn. We used the Restaurant and bar both nights of our stay, there was a good selection of both Indian and international dishes. The barman Thama was able to help us with our choices and provided a good standard of service. Staff on the whole were professional and helpful, a special thank you for the young lady who helped us with our airline booking it was much appreciated. We intend to use the IBIS city again in the very near future and hopefully have a similar experience. Mrs Sally A Thomas Yorks.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Shivam

Liked: Amenities
Disliked: Cleanliness
Service was good but the room and halls were reeking of sweat
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rohit

Staff is really helpful and great place to stay near city center with family. Sathya from staff was really helpful. Management was super friendly
Stayed 8 nights in May 2026
Verified

8/10 Good

KISHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and free shuttle to US embassy.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ramakrishna

Liked: Staff & service
It is an average place.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karthikgayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2025