3/5 Okay
David&Lisa, CO
Travelled with family
9 Aug 2020
Liked: Cleanliness, staff & service, amenities
1.The staff, service, and atmosphere were excellent. :-)
2. The bed, pillows, and bedding were excellent. :-)
3. The carpet in the room was quite warn and stained with deep impressions from the chairs and furniture. :-(
4. The shower drain overflowed flooding the whole bathroom. When they came to fix it they replaced the floor mats but did not mop the floor. Debris from the shower including water was still on the floor next to the toilet. :-)
5. The air conditioning did not work according to the controller. For several hours in the middle of the night it got very hot. I woke up drenched in sweat and freezing because the air conditioner came back on. :-(
6. A highlight of our stay was the surprise honeymoon atmosphere the staff created with flower petals, towel-swans, cheesecake, and fruit. :-)
Stayed 1 night in Aug 2020