Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Reviews of Dawson House Lodge

2.5 out of 5
Dawson House Lodge
109455 Hwy 97 North, Chemult, OR

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 452 reviews" "
Rating 8 - Good. 163 out of 452 reviews" "
Rating 6 - Okay. 97 out of 452 reviews" "
Rating 4 - Poor. 39 out of 452 reviews" "
Rating 2 - Terrible. 29 out of 452 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Hansville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel/ rooms, staff were very friendly and accommodating. It’s good to know this particular area has some hotel options, and this one was very nice
Stayed 1 night in May 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Stephan

Travelled with family
Disliked: Amenities
Never ever ever consider staying threre
Stayed 1 night in Apr 2024

8/10 Good

Christine

Stayed 1 night in Dec 2023

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There aren’t many options in this area. Dawson was about the only place to stay and from the reviews it didn’t look too bad. The place is obviously very old but some of that could certainly be updated and improved. For instance… mismatched towels, random decor, bulky lamps, a heat lamp for a light bulb, etc. it’s just outdated to say the least. That said, the worst part was the cleanliness. Everything was surface level cleaned. But when you took a look at lamp shades, corners, beside furniture or the blinds you could clearly see the space was not actually clean. Dust, hair, stains, are a few points. Things I wouldn’t complain about had the place cost under $60-80 but at $180/night in the off season… this place leaves much to be desired. It’s simply overpriced for what you get and the cleanliness level you see. I will note, Zach at the front desk was quite nice and welcoming.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Property conditions & facilities, room comfort
Stayed there 1 night on a road trip. Zack at the front desk was extremely hospitable. There was an issue with the room i booked, so he offered up the cowboy room and cheaper price. It was the PERFECT room for the evening. Cozy and clean. Loved having the wrap around porch to sit and enjoy crisp night air. This place has lots of character and a welcome stay on a long journey.
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Stayed 1 night in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Not their fault, but right on a noisy busy highway.
Stayed 1 night in Oct 2023

8/10 Good

George

Liked: Cleanliness, room comfort
It could have been much better and the smoke alarm was not functioning. There was no maid service. The place was in need remodeling.
Stayed 2 nights in Sep 2023

6/10 Okay

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The cable didn't work. We talked to the manager and he came down and looked at it. He turned it off and turned it back on said that it was working now, but we still couldn't get any channels. The room was dirty and the shower was so bad I wouldn't use it
Stayed 1 night in Sep 2023
Response from Zac Metzler on 24 Sept 2023
I'm sorry to hear that you didn't enjoy your stay with us, I do remember helping you though and the satellite issue ended up being that of a billing problem and was completely out of my hands I do remember saying that we had tons of DVDs in the lobby and apologize and did everything I could to accommodate. I am confused however if your shower was so bad and I do remember helping you a couple different times why didn't you ever mention it to me when we spoke? The other confusing part is that all of our showers are cleaned 100% I assure you

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if the window coverings shut out more light. The room was comfortable and convenient to Crater Lake. Everything worked.
Stayed 2 nights in Sep 2023
Response from Zac Metzler on 24 Sept 2023
I'm glad you enjoyed your stay with us and I will look into the blind/curtain situation and see what I can do thank you for your input we appreciate any and all feedback

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property Manager, Zac, couldn't have been more accomodating or helpful to us, for which we were very grateful. He helped us out of a predicament related to an EV car rental we had out of Portland. Thank you, Zac! Unfortunately, property is rather run down and sits on a major road through the town. Still, glad we had the room at Dawson, just 40 miles and an easy ride to Crater Lake
Stayed 2 nights in Sep 2023
Response from Zac Metzler on 24 Sept 2023
Thank you for your feedback I appreciate your input and you're positive feedback it means a lot

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Crater Lake
Place was great. Very homey. We stayed in the Porter loft for one night. Big room with enough beds for the 4 of us. Air conditioning worked. Loved watching movies from downstairs and then watched movies on the dish. Played card games at the kitchen table and had dinner from the taco truck across the street. Nice and quiet. Left early to get to crater lake, so we were thankful for the hot coffee. Beautiful wrap around porch upstairs. My son forgot his huge water bottle in the frig, but Zac saved it for us.
Stayed 1 night in Sep 2023
Response from Zac Metzler on 25 Sept 2023
I'm glad to hear you and your family enjoyed your stay, and we look forward to having you stay with us again in the future.

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Good old fashioned rustic lodge
It’s a good old fashioned rustic lodge. Is it plush? No. Is it comfortable? Yes. Maybe not ideal for seniors because of the stairs, but it’s a fine place to stay.
Stayed 3 nights in Sep 2023
Response from Zac Metzler on 25 Sept 2023
thank you for your feedback, we appreciate all input so that we may better serve our future guests.

4/10 Poor

Kimberly

Liked: Staff & service
Rustic Chemult.
This place is 100 years old and on a main highway. It’s rustic although clean. Shower was dated though. No deadbolt locks on the doors which was disconcerting. Zach says there is no crime in Chemult. No hot coffee was available in the morning. Be prepared that this is like staying in an old cabin on the woods. It did make arriving in Crater Lake easy the next morning.
Stayed 1 night in Sep 2023
Response from Zac Metzler on 13 Sept 2023
We're sorry to hear you didn't enjoy your stay with us. Directly out front on our billboard is advertised "built in 1929" I'm sorry if you expected a chain hotel style experience, but we're a small family owned business and advertise ourselves as such

8/10 Good

Gladys

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

8/10 Good

Ronald, Eastlake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the Money
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a clean cute place. Great stop off before Crater Lake!
Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews had me a bit worried, but this was a great place to stay! The building is old, but it's clearly being lovingly maintained and repaired while retaining the history of the building. The rooms were spotless and there was fresh coffee every day in the lobby. Chemult is a small-town, but the dining options within walking distance from the lodge were all fantastic, and the lodge itself was a great slice of history. The internet was a bit spotty, but I think that's the be expected in a small area surrounded by nature. All in all we loved it and wouldn't hesitate to come back
Stayed 3 nights in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

10/10 Excellent

Ali

Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

8/10 Good

Jill

Travelled with family
Liked: Staff & service
The history surrounding the building was unique. We stayed in the loft area. It worked for our family of 5 for the night. Checkin was easy and they were friendly. No breakfast options but there was hot coffee, tea and hot chocolate available. Would stay again if ever in the area.
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad, could be better.
Cute and comfortable room. Quiet. Internet was so slow as to be unusable. Owner made coffee for the morning, but it was stone cold.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Unique rustic inn close to N.P.
Very friendly owner there to check you in and answer your questions. Felt more like a B&B with unique Decour for each room from the past, appointed with personal touches to this clean rustic road house’s charm. Big wrap around porch to enjoy as traffic goes by, with big convenient store across the street to stock up on any supplies, and parking just outside your door.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review, we appreciate any and all feedback

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Outlets were not the best. Phone # is not correct on Hotel.com emails.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better serve our future customers I will look into the phone situation

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dated and rustic, relatively close to Crater Lake, limited resources in immediate area.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

4/10 Poor

Carolyn

Liked: Cleanliness
Disliked: Property conditions & facilities
One bed was broken. Mattresses were not comfortable. The bathtub was a safety issue. No bathmat; No safety bars.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

4/10 Poor

Alexander

Travelled with family
Liked: Staff & service
Disliked: Amenities
Spent one night there. It's located right on the highway 97. Its very noisy. Very limited options to eat. The only "grocery" store near by had very-very limited stock. Hardly found something to buy for "dinner" and breakfast. It was a mistake to pick that hotel, luckily it was only one night.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

4/10 Poor

Linda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on the internet were better than the actual place. Old building that needed lots of help. Right on the highway so it was very noisy. It was the best motel in town. We kept food in the car as we were concerned about mice.
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
That is absolutely ridiculous I'm sorry if you had Hilton style expectations but we are advertised as a small business lodge built in 1929

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy hotel!
Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

8/10 Good

William, Java Center

Stayed 2 nights in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

6/10 Okay

Cynthia K

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

2/10 Terrible

Lydia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very small room limited space. Shower head is like a hose, one stream of water. This place is overpriced for this kind of room.
Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is small and older in a town with only a few amenities but the most important things: clean and comfortable were top notch and the staff was great!
Stayed 2 nights in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

6/10 Okay

Melanie

Disliked: Cleanliness, property conditions & facilities
Not worth the price
The "lodge" was rundown, the room smelled really musty. The plugs next to the bed didn't work, only one bedside light. Bathroom was dirty and smelled like pee. No shades on one of the windows. TV was really small 18" maybe.
Stayed 1 night in Jul 2023
Response from ZacMetzler, Manager on 20 Jul 2023
Were sorry to hear you didn't enjoy your stay with us. Our lodge was built in 1929, and isn't in fact a franchise hotel like you might be used to.We never advertised having large entertainment home theater systems in every room. And as for the pee smell, i'm sorry but that's hard to believe. Considering I myself often clean the rooms DAILY, would never rent a room smelling badly!

10/10 Excellent

Kristin

Stayed 1 night in Jul 2023
Response from Zac Metzler on 13 Sept 2023
Thank you for your review we appreciate any and all feedback to better assist our future customers

10/10 Excellent

Liqiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Zac Metzler on 18 Jul 2023
Thanks for the positive feedback we appreciate your input

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Zac Metzler on 16 Jul 2023
Thank you very much for the positive feedback, we appreciate any and all feedback

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Really old lodge and AC was broken. We went in summer and it was pretty hot. The inside of the lodge was also really old and underwhelming. I would recommend to avoid this place completely.
Stayed 1 night in Jul 2023
Response from Zac Metzler on 15 Jul 2023
Were sorry to hear you didn't enjoy your stay with us, I'm surprised to hear about a broken a/c because I go into every room daily to check and make sure everything is operating at 100%. Please bare in mind that we're not a comfort inn or a chain franchise hotel. It's a locally owned lodge built in 1929, and is advertised as such

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Zac Metzler on 14 Jul 2023
We're glad to hear that you enjoyed your stay with us, we hope to see you again, thank you for the positive review. We appreciate any and all feedback

2/10 Terrible

william

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Zac Metzler on 14 Jul 2023
We're sorry to hear you didn't enjoy your stay with us, I would like to remedy the issue I'd you could simply let me know what it is you feel needs improvement.

4/10 Poor

Amanda

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The people were nice but the place is really old. The carpet is really old and dirty looking. But, there is very little available in the town.
Stayed 1 night in Jul 2023
Response from Zac Metzler on 12 Jul 2023
were sorry to hear that you didn't enjoy our stay with us. We are advertised as a lodge. and the building was built in 1929. We try our utmost though to keep our establishment clean, fresh, and up to hotel standards.

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Friendly service. The whole place shakes when the train goes by. Thought it was an earthquake at first, but after the 5th time being woken up during the night it got quite irritating. Bathroom smelt musty. Whole place was in need of maintenance and repair. Not worth the cost.
Stayed 1 night in Jul 2023
Response from Zac Metzler on 5 Jul 2023
were sorry to hear you didn't enjoy your stay with us. If i may ask, what caught your attention as needing maintenance or repaired?

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This cozy lodge is so welcoming. Each themed room is nicely furnished. We stayed in the Rose Room and enjoyed having coffee on the balcony in the morning and chilling with drinks in the evening. The guy who manages it was very helpful and friendly. The traffic noise is unavoidable but you don't really hear it once you're in your room. I highly recommend this cute little lodge to everyone.
Stayed 1 night in Jul 2023
Response from Zac Metzler on 5 Jul 2023
Thank you for your positive review. We very much appreciate your feedback, and we enjoyed having you stay with us :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Zac Metzler, Hotel Manager on 3 Jul 2023
Thank you for your positive review we very much appreciate your good review and we work hard to try and make our guests happy and comfortable