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Best Western Hotel Ile de France

4.0 star property
Travelers escape the urban bustle at this countryside retreat where French cuisine delights and spa treatments rejuvenate tired bodies

Choose dates to view prices

The Best Western Hotel Ile De France offers a peaceful rural getaway with environmental awareness at its core. Guests relax in the garden, enjoy authentic French dishes at La Symphonie des Saisons restaurant, or book a revitalizing sports massage at the Sensations spa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM361
RM415 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in fee: EUR 10

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 10

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 16.00 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Best Western Hotel Ile de France pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Hotel Ile de France?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Ile de France on 31 May 2026 start from RM361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Hotel Ile de France?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Ile de France?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Ile de France?

Checkout is at 11 AM. Late checkout is available for EUR 10 (subject to availability).

Where is Best Western Hotel Ile de France located?

Situated in a rural location, this hotel is within 1 mile (2 km) of Porte Saint-Pierre and Riomet Garden. Musée Jean de Lafontaine and Hôtel-Dieu Museum are also within 2 miles (3 km).

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 142 out of 445 reviews
Rating 8 - Good. 181 out of 445 reviews
Rating 6 - Okay. 63 out of 445 reviews
Rating 4 - Poor. 46 out of 445 reviews
Rating 2 - Terrible. 13 out of 445 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Amenities
This is a wonderful hotel. Breakfast and dinner were great. Staff was incredibly helpful and nice.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully hospitable hotel and comfortable rooms - perfect for a stay with kids and dog. Spacious room with a super comfortable bed and sofa bed, and lots of room for our luggage and the dog bed. Room service was delicious, and breakfast offered everything one could want. Thank you for a lovely stay!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed staying in this beautiful hotel - perfect on our way to Britanny. 1 adult and three kids plus dog - we were all welcome and found a clean and spacious suite that fit us all. We enjoyed dinner and breakfast, and some exercise in the pool. There were places nearby to walk the dog. Service was welcoming and friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were on our way to Luxembourg and needed a pit stop hotel. The spa was incredible - pool, cold pool, sauna, massage are what we checked out. We booked a junior suite - the room is spacious, the grounds are well kept and quiet, but with signs of life and family friendly. The views are incredible too. I would highly recommend it. Its not far from town so you can easily dine out. My only fuss was about the 16 Euro breakfast for nothing fancy - we didn't choose the option so we went into town. None the less, 5/5
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly.
Stayed 1 night in Aug 2022
Verified

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Caryl de

Disliked: Staff & service
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are absolutely lovely and very helpful. Unfortunately room was a little dirty, hair and dirt on the floor and old wine spot stains not cleaned properly. We had a double bed and open sofa bed, but this blocked the entrance to the bathroom and we had to squeeze through the gap which was a nuisance. Decent array of breakfast but the hard boiled egg machine did not have enough water so eggs were not cooked. Dining room looks lovely but doors inside are broken and falling apart. Pool/ Jacuzzi area is nice but in need of some repairs but unfortunately due to close from late August.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities
No one speaks English
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

MARTIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty place but watch out inside.

The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

benoit

Chambre est bien . Le petit déjeuner est nul , pas de fruit , pain industriel, café amer . Pour un coût 16€ .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julien

Liked: Cleanliness, staff & service
L'hôtel est assez éloigné du centre ville de Château-Thierry. Ne comptez pas aller manger au restaurant à pied depuis l'hôtel c'est impossible, il faut obligatoirement prendre la voiture. Sinon l'hôtel est propre et calme, la chambre était impeccable, la literie confortable. Le petit déjeuner est bon mais le choix est assez limité.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme avec une belle présentation
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LAETITIA

Liked: Cleanliness, staff & service, amenities
Confort & service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Youssoufou

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner bien. Chambre très bien
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
il n'yavait pas de bain a remout. j'ai reservé cet etablissement pour le spa et j'ai ete malheureusement surpris il n'yavais aucun spa; cela devait etre un weekend special pour notre couple
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

PAUL

Liked: Cleanliness, staff & service
Chambre, petit déjeuner
Stayed 1 night in Nov 2025
Verified

4/10 Poor

didier

Liked: Cleanliness, property conditions & facilities, room comfort
Le spa comme annoncé n est plus ouvert définitivement si j ai bien compris. Je suis allé dans cet hôtel pour me relaxer. M. Mauvaise pioche
Stayed 1 night in Nov 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
L’ensemble
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

OLIVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lave main de toilette en guise de lavabo. Au prix de la chambre, inacceptable !
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Antoine

Disliked: Property conditions & facilities
L'hôtel a vieilli et mériterait un coup de jeune. 29€ pour le petit-déjeuner, c'est exagéré !
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yann

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Passez votre chemin

Petit déjeuner famélique, les tables ne sont pas débarrassé, il n’y a pas de jus d’orange lorsque l’on signale le problème à la réception, la réponse favorite habituelle, voyez avec la direction bref une arnaque.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Spa geschlossen, schlecht unterhalten

Spagutschein gesandt, Spa war aber seit August geschlossen. Sonntag: Restaurant geschlossen, kein Room Service. Schlecht interhalten: Türe WC/Dusche schlisst nicht, Tuchtrockner defekt, Fernseher hängt krumm. Dezentrale Lage Gute Aussicht.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ketty

Liked: Cleanliness, staff & service
Nécessite certaines rénovations. Personnel serviable et agréable.
Stayed 1 night in Aug 2025