Hotel berdekatan Taman Charter Oak

"Staff was unresponsive to complaint about large amount of hair in/on shower drain. Asked them to clean it and it wasn't done. Also the bathroom had a very strong odor that want addressed. Seemed like nice people just not focused on details."

"The bathroom wasn’t clean at all , there were hair all around , the pool was blurry and with hair."

"The room is perfect for romance and relaxing I truly will be coming back !💕"

"Cool"

"Easy parking. Good TV channels. Nice hot water. Basic, but clean. We've stayed him several times. Best bang for your buck in the area. Also, very safe area."

"Don’t book if you are bringing a pet and don’t want to pay $150 pet fee. We stayed one night and had paid almost $200. When booking on Expedia it said NOTHING about a pet fee (also it never had you say you were bringing a pet) so to be blindsided with a fee that was only $45 less than we had already paid. Basically we paid double what we expected. What a scam…I am all about the fee if informed up front…not when you have already arrived and have no choice. That amount is also insane for one...

"Great continental breakfast! Clean room and pool! Great stay!!"

"Yes"

"Room right off the lobby is very noisy."

"Experience was great!"

"A good place to stay "

"The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge...

"Good"

"There was no breakfast. Rooms were not clean. I had to go from room to room due to plumbing issues that was happening before i got in the room"

"Great place to stay"

"The building is old and in a rundown area of Hartford. They are working on renovations floor by floor. The night I was there they posted that The 4th floor was closed for renovation so what floor did they put me in! The third floor and what time did construction come the next morning? 630 am! I mean seriously! Breakfast was very good and was kept full and hot dishes kept hot. The staff were always visible. I had requested a room with two queen and a pull out couch because three of us were...

"My room was not properly maintained"

"The room wasn’t the cleanest. I pulled back the sheets and found a lot of long black hair. The bureau draws didn’t close. There was no remote in the room. The window sill was very dusty. The room had a musty smell to it. Breakfast was not great. Even though the food was on warmers it was still cold. The staff didn’t refill the food when it was low. There was no tea. The gentleman at the front desk on Saturday and Sunday was super nice. I don’t see myself staying here again. "

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."