Hotel berdekatan Pusat Kebudayaan Charter Oak

"elevator broken "

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"Room clean and staff super friendly and very accomadating"

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"great quick stay, easy check in, clean rooms. "

"The room was alright just smelled a bit funky. It also felt like I was the only one in the whole place so that was a bit unnerving. Aside from that I can’t really complain. Staff was cool"

"Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!"

"The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge...

"Rooms where dirty beds sheets and the bed it self had stains all over the towels we got where dirty the hot tub was ok had to clean it the parkikg is the only thing that was perfect "

"Great breakfast buffet included in room rate. Beautiful hotel and great location!"

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Our stay was great from beginning to end. Staff was very attentive. Room was clean. Only thing I can say breakfast can be a little better. "

"This was quite possibly the most disgusting place I have ever stayed. This was a prostitution ring.. in and out all night long we could hear people having sex in every room it was a disgrace I want my money back and I'll be calling management tomorrow"

"Checkin took 20 minutes to even begin as extended stay left me on hold in a lobby and then hung up after leaving me on hold for 12 minutes. Then had to call back and start the whole process again. Once I got someone onsite it was great but 20 minutes of sitting on a lobby at 11pm trying to check in really ruined my stay"

"Great for the value. The staff is very friendly and accommodating!"

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"Parking was good... plenty of restaurants around.. room smelled of stale cigarettes.. NO sheets on bed.. just a light blanket that was very stiff. Shower was clean.. planes landing at Bradley Airport flew right overhead Was alittle scary. "

"The airport parking shuttle is what keeps this place open"

"Very helpful staff and clean room. "

"We could not stay there as the place was dilapidated, and had scary characters hanging around. We are requesting a full refund but Expedia and the hotel are fighting it. "