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Charlottetown Inn & Conference Centre

3.5 star property
Travelers appreciate the central Charlottetown location with convenient amenities like an indoor pool, complimentary WiFi and a round-the-clock business center

Choose dates to view prices

The Charlottetown Inn & Conference Centre sits in the heart of Queens Square, where travelers find practical comforts like continental breakfast and dry cleaning services. The indoor pool and gym provide welcome activity options after exploring the city.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard 2 Queen Beds - Conference Centre

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed Suite - Main building

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Suite - Main building

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Heating
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed - Main Building

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Double Bed - Main Building

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed - Main Building

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 1 Queen Bed - Main building

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Downtown Charlottetown neighbourhood, Charlottetown Inn & Conference Centre is connected to the convention centre. Province House National Historic Site of Canada and St. Dunstan's Basilica are local landmarks, and the area's natural beauty can be seen at Prince Edward Island National Park and Bonshaw Provincial Park. That Fun Place and The Great Canadian Soap Company are also worth visiting. Guests love the hotel's central location. Visit our Charlottetown travel guide
Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Aerial view of Charlottetown, the capital and largest city of the Canadian province of Prince Edward Island
    Historic Charlottetown Waterfront
    5 min walk - 0.5 km
  • Charlottetown featuring street scenes and signage as well as a small group of people
    Victoria Row
    5 min walk - 0.5 km
  • St. Dunstan\'s Basilica featuring snow and a church or cathedral
    St. Dunstan's Basilica
    5 min walk - 0.5 km
  • Confederation Centre of the Arts which includes theater scenes
    Confederation Centre of the Arts
    7 min walk - 0.6 km
  • Charlottetown Port
    8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG)
    10 min drive

Restaurants

  • Hunter's Ale House
    4 min walk
  • Receiver Coffee Co. The Brass Shop Roastery & Breadworks
    6 min walk
  • Pretzel Pint & Pickle
    7 min walk
  • Hopyard
    6 min walk
  • Leonhard's Cafe & Bakery
    5 min walk

About this property

Charlottetown Inn & Conference Centre

Hotel located in Downtown Charlottetown
You can look forward to free continental breakfast, laundry facilities and a gym at Charlottetown Inn & Conference Centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • Luggage storage, meeting rooms and a vending machine
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, heating and housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this hotel is within a 5-minute walk of St. Paul's Church, Public Archives and Records Office and Province House National Historic Site of Canada. Historic Charlottetown Waterfront and The Mack are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Charlottetown Inn & Conference Centre Reviews

5.8

6.0

Cleanliness

5.6

Amenities

6.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 224 out of 1494 reviews
Rating 8 - Good. 307 out of 1494 reviews
Rating 6 - Okay. 338 out of 1494 reviews
Rating 4 - Poor. 311 out of 1494 reviews
Rating 2 - Terrible. 314 out of 1494 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and great location.
Stayed 2 nights in Jan 2026

8/10 Good

Manuela

Rooms are comfortable and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very neat and comfortable. We were well attended to at the reception.
Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in hotel was very nice had dinner and breakfast when I stayed
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Even though the facility is being renovated, everything is orderly and clean. The room I was assigned had been renovated and it was superb. The staff is friendly and professional. I would recommend this location.
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place under construction but all things were working well Good pool Good breakfast Easy parking Very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

8/10 Good

nancy

Liked: Cleanliness, amenities
The room was clean,staff were friendly. The price was right for a dated hotel.parts are under construction. Bed was very comfortable. TV was not complicated to change channels.
Stayed 1 night in Jan 2026

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to popular sightseeing spots.
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Good location, easy parking.
Stayed 1 night in Sep 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, the overall room was good, but the shower wasn’t the best but nothing that to serious
Stayed 1 night in Dec 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roxanne

Liked: Amenities, property conditions & facilities
Nice and convenient place to stay. Walking distance. Quiet. Quick check in to get settle in our room
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking! Loved the location! Great staff!
Stayed 1 night in Sep 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families.
Stayed 1 night in Aug 2025

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025

6/10 Okay

Kendra

Liked: Cleanliness, staff & service
The area is right downtown Charlottetown so is very safe.
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Great Location within walking distance of downtown & sights. Hotel is being renovated ATT, and imagine it will be great when completed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Robert

Convenient location, working on renovations to update the facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from renovations, clean place, great wifi, friendly helpful staff and close to all we needed.
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Hotel is being renovated which is good! Needs some updating. If you’re booking for location it’s great! We were able to walk everywhere! Staff are very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Charlottetown Inn

The improvement works at the hotel will be great! Wonderful staff in reception Girl on duty was really great and helpful Thank you for making our time so enjoyable
Stayed 4 nights in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness, amenities
The staff was very courteous. The paint was peeling off the wall in the bathroom. There was a bit of noise in the hall after 11 pm.
Stayed 1 night in Nov 2025