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Sonesta Charlotte Lower South End

3.5 star property
Modern comfort awaits at this Charlotte hotel with indoor and outdoor pools, a 24-hour fitness center, and a prime location near SouthPark Mall

Choose dates to view prices

Sonesta Charlotte Lower South End offers travelers proximity to SouthPark Mall and thoughtful amenities. Enjoy meals at the American restaurant, in-room WiFi, pools, and a 24/7 gym. The staff consistently earn praise for their attentive service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is RM441
RM508 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Sonesta Charlotte Lower South End

  • Hotel near SouthPark Mall
  • You can look forward to a terrace, shopping on-site and a gym at Sonesta Charlotte Lower South End. The on-site American cuisine restaurant, Food for Thought, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a business centre and a bar.
  • You'll also enjoy perks such as:
    • 2 indoor pools and a seasonal outdoor pool
    • Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • A vending machine, a banquet hall and ATM/banking services
    • A computer station, wedding services and coffee/tea in reception
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 300 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 01 May to 06 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Sonesta Charlotte Lower South End have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool. One of the swimming pools is closed seasonally each year from September 1 until April 30.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on 14 Jun 2026 start from RM441, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Charlotte Lower South End pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sonesta Charlotte Lower South End?

Self-parking is available for USD 16 per night.

What time is check-in at Sonesta Charlotte Lower South End?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta Charlotte Lower South End?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta Charlotte Lower South End located?

Located in Executive Park, this hotel is 0.9 mi (1.5 km) from Tyvola Square and within 3 miles (5 km) of Renaissance Park and The Olde Mecklenburg Brewery & Biergarten. Little Sugar Creek Greenway and Park Road Park are also within 3 miles (5 km). Tyvola Station is 15 minutes by foot and Archdale Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1113 out of 1962 reviews
Rating 8 - Good. 325 out of 1962 reviews
Rating 6 - Okay. 240 out of 1962 reviews
Rating 4 - Poor. 128 out of 1962 reviews
Rating 2 - Terrible. 156 out of 1962 reviews

Reviews

Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend getaway! Great location, amazing staff!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darilsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms, fast check-in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh and the staff was awesome!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very helpful rooms clean easy check in and check out process
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Great location and hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel friendly staff and plenty of parking.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tazcia

Liked: Property conditions & facilities
Clean room nice ambiance and staff showed great customer service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. I did not eat there but it smelled amazing. Beds and bathrooms were very clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shakela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice will definitely be staying again for next trip staff very nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always felt safe. Rooms were clean and pool was nice and clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed (just bring an extra blanket)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stephanie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and staff was great. Furniture and room had some signs of age. But would stay there again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

stefanie

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ahri

Liked: Cleanliness, staff & service, amenities
Staff was very kind. Room was clean, spacious, and comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sanaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean room, nice balcony
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just like the photos, so beautiful inside and the beautiful staff was amazing.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Chad

Liked: Cleanliness
Pool was fun place was huge
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DJIMRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, dope location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff nice and clean
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tiquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beginning of our stay was a little rocky but Jerome gave us a good voucher & upgraded our room for our inconvenience and that was the best! He made our stay so much more enjoyable we will definitely be back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dae

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nibuko Alexhandriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was definitely worth the money. Delicious too the point that i thought about it all day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Nice bar area to unwind at the end of the day.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and better than expected when we walked in. Everyone was so nice and helpful. The only thing is we didn’t realize breakfast wasn’t included. It’s buffet style but they serve it to you.
Stayed 2 nights in Apr 2026