Travelers can enjoy American cuisine at two on-site restaurants, sip drinks at the bar, or relax by the pools at this centrally located Charlotte hotel.
Located in downtown Charlotte, the Sheraton Charlotte Hotel has two restaurants serving all meals. Guests love the attentive staff and made-to-order breakfast. The property features a rooftop terrace, indoor pool, and an on-site coffee shop for quick refreshments.
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
Self-parking fee: USD 25 per night (in/out privileges)
Valet parking fee: USD 35 per night
Pet fee: USD 100 per accommodation, per stay (maximum USD150 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The seasonal pool will be open from 15 May to 30 September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Sheraton Charlotte Hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Sheraton Charlotte Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 24 May 2026 start from RM712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Charlotte Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Sheraton Charlotte Hotel?
Self-parking is available for USD 25 per night. Valet parking is available for USD 35 per night.
What time is check-in at Sheraton Charlotte Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Sheraton Charlotte Hotel?
Checkout is at 11:00 AM.
Where is Sheraton Charlotte Hotel located?
Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was perfect - clean and everything worked. Everyone I spoke with was pleasant and helpful.
Very happy to be able to check in early as my flight got in very early.
I would definitely stay here again.
Great friendly staff, room was excellent. Great breakfast also. Will always stay at the Sheraton Charlotte when visiting Charlotte, NC
Once again, staff was suberb and the room !!
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Room was nice, friendly staff, but prices in every restaurant and bar were way overpriced for what was being served. The hotel also has some issues with the fire alarm in the place as it went off twice and one of those times was very early in the morning. Not fun