Our apologies if your accommodations were not excellent. We hope you will try us again so we can ensure you get the best accommodations.

We exterminate twice monthly and found no reports of your issue. If you would please contact management at the hotel so we can review and follow up with you.

Thank you for your comments and concerns. We apologize for your experience. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

Thank you for your comments and concerns. We apologize for your experience. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

Our apologies if your stay was not the best. We hope you will try us again so we can give you the best service and accommodations.

Thank you for your kind words! Were glad to hear your stay was pleasant! We hope you will use us again for your next destination vacation!

We do offer full cleaning after the third day. If you should need anything for the room, it is always available. We post this and state this at check in. The AC filters are cleaned after every check out in each room.

Thank you for your comments and concerns. Things do happen in hotels, and we try our best to resolve the things outside our control. We do post the sign and notify guests at check in to be proactive. The last thing we want is to not have an elevator closed. The elevator is awaiting a part and we ask for patience during this time. We apologize for your experience and will try to solve this situation quickly. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

Our apologies if your stay was not up to par. We strive to having excellent accommodations and service. We hope you will try us again.

Thank you for your comments and concerns. We apologize for your experience and will review/ solve each item quickly. Breakfast was delayed due to our Breakfast Attendant being in a serious car accident. We tried our best to have a replacement come in to help. Our goal is to provide the best service and accommodations to every Guest. Sometimes we have to help other guests in need or deal with situations out of control. In these situations, we try to solve them quickly and professional. We hope you will try us again and give you that exceptional experience.

Our apologies if you did not receive the best service and accommodations. We hope you will try us again so we can show you our superior service and accommodations.

We apologize for your experience based on your score. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.

The pictures posted are recent. We ask for payment for snacks in our lobby pantry because we keep room charged separate from incidentals. We did verify the atm is working.

Our apologies for not having hot water on your date of stay. In business and life, things happen out of our control. We strive to fix things as quickly as possible and hope for patience for this uncommon issue.

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Our apologies the elevator not working properly and not having hot water. Sometimes weather or things happen out of control, but we try our very best to fix circumstances that arise. We hope you will visit again so you will experience excellent accommodations.

Our apologies for not having hot water available on the day of your stay. Sometimes weather or things happen out of control, but we try our very best to fix circumstances that arise. We hope you will visit again so you will experience excellent accommodations.

Thank you for your kind words! And we are glad to hear you will use us again for your next destination vacation!

Our apologies if your stay was not satisfactory. We strive to have the best accommodations and service. I hope you will try us again so we can offer the best for you.

Were sorry to hear about the urine cup, we will work with our housekeepers to better clean the room. As far as servicing the room there is modified housekeeping, every 3 days there will be a full service if you are here multiple days. Towels and sheets and linens stuff like that are available at the front desk. We hope you will use us again for your next destination vacation! thanks

Youre very welcome! We hope you will use us again in the near future for your next destination vacation.