Hotel Mesra Haiwan Kesayangan di Charlotte Amalie

"Staff has no customer service at all. Service was horrible. Tv , nor internet works. This is my second stay in 3 months I cannot do it again so disappointed. However area view is great, proximity to airport is great close to the beaches. Pool n bar are nice and great view. Cost not worth the service or room . But can manage for quick turnaround."

"Was in town with the family for 6 nights. The staff is wonderful. Everyone was so nice to us, everyone from the office workers to the restaurant staff at Caribbean Fussion. Special shout out to our guy Lincoln. Served us many nights. Wonderful memories at a wonderful place."

"The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again."

"It was a last minute booking and the team went above and beyond to not only accommodate me but assist with any requests I had. Cute boutique hotel with amazing views and attentive staff. "

"The space itself is beautiful and the view is amazing however- thereis a washer and dryer on the photos but no washer and dryer in the actual room or on the property, there is a television in the room however upon my children turning it on, it was completely broken-displaying a white screen with a huge black splotch and lines and there were stains on our bedsheets, in both bedrooms and on a pillowcase. Communication with the property owners was fast and reliable. We notified them of the stains...

"We got a true dose of the life experience on the island staying here. The entire experience was MAGICAL!!!! Me and my family will most definitely staying again when we come back "

"It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...

"We stayed at the Weston on St. Thomas from April 24-29. Overall we loved our stay. All of the staff members were amazing! Every team member we spoke with was very helpful and patient with us. The room was very nice and clean. We had an amazing ocean view from our room and we enjoyed spending early mornings and evenings out on our personal little patio enjoying it. The shower was our main complaint about the room. There was not any hot water during “prime shower times”. We would try to shower...