"The location was excellent, and the rooms were exceptionally clean and well maintained. The staff was courteous and professional throughout my stay. I would like to extend special recognition to Emmanuel from security for his professional handling of a disgruntled guest. He demonstrated understanding, composure, and a high level of professionalism."
"Breakfast was good apart from the lack of eggs. The room was clean and comfortable. Strange there were no tea making facilities, plenty of coffee options but no tea.
Dinner was very good if a little pricey. Parking was very easy"
"From the airport transfer which was particularly difficult after landing to the superb reception staff service this was a lovely one night stay close to Charleroi airport. It may be basic but rooms are clean and warm , beds are comfy and the pillows outstanding , leading to a fabulous nights sleep. We didn’t do breakfast however
the restaurant and bar looked lovely. Little seating areas around reception . Everywhere looked very clean and well kept. Would stay again if using this airport. I would stay the receptionist who welcomed us and checked us out in the morning couldn’t have done more and is well informed , helped with onward travel advise. Bus stop right outside the hotel for easy transport to rail or Brussels Centre "
"Staff were amazing. Great facilities, restaurant, spa,
Rooms were immaculate bed and shower were amazing.loadsnof amenities around the hotel. And again, the staff were superb! "
"I needed an Hotel in close vicinity to the Airport, this proved Ideal. The staff were extremely helpful. The hotel has a modern feel, and the early morning shuttle service was a factor when selecting this hotel. I would definitely recommend for business travel use. "