Hotel Keluarga di Changi

"It is an average hotel, mainly for conferences (as it had 5+ conference rooms). The location was near the Straits of Johore, and thats why we choose it. Unfortunately there is nothing around the hotel except army facilities and buildings - no local shops. Due to road works the road trip took over 30 minutes to get the hotel. One of the best features of the hotel was the free bus trip to the MRT station, for a quick and very cheap trip back to the airport."

"Was only able to check in the room after 5pm. Room was nicely decorated, but abit dusty. We were sneezing non stop when step into the room. Could not sleep the whole night due to the machine/aircon sound.. don’t bother about the buffet breakfast. Super long queue to get a table, followed by another queue at the egg station. Room aircon can only get to 23degree. Singapore is so hot and humid.. is not cooling enough."

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."