Hotel di Chalet Village Utara

"Clean cabin. Loved the modernize amenities. "

"One of the nicest rooms and grounds I’ve stayed in. I’ll be back. "

"Property was older and we was a little nervous about that but rooms have been remodeled and was very very clean! Staff was extremely nice and the breakfast was awesome! I would definitely recommend "

"Loved being right on the creek. Very nice"

"Very good for price"

"My first night there was horrible. The room was not clean and there was bugs, and we had to get our key from the hotel nextdoor which seemed weird. The next morning I spoke to the front desk and they did switch rooms but they made me feel like I was being difficult for wanting a clean room and to not sleep with bugs. They did give us another room that was very clean for the second night. The beds were extremely comfortable and I love the creek behind the room. This was my second stay and I...

"Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. "

"The room was clean and location was great! Staff was friendly during check in and out. I would 100% recommend staying here if visiting. The balcony was so nice great place to spot bears and the chairs are comfy."

"Room was cleaned daily. Staff were friendly and attentive. Facility were spotless. Breakfast was adequate. A tram stops right on the hotel grounds and will take you into Gatlinburg."

"Staff was good at check in. The room was clean and comfortable. Great downtown location. Safe and quiet"

"Room very dirty. Cloth chair full of chips and chocolate. Carpet dirty in halls. "

"Staff was nice greeted as we entered, Parking was safe. Room was ok. food was ok, same food everyday."

"The staff was incredible and the hotel very clean "

"Great!"

"Very clean. Nice amenities. Great view. "

"not worth the cost"