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"So convenient to everything we wanted to do in Chicago! The lobby is gorgeous but the rest of the hotel pretty run down, some areas with vintage charm and other areas bordering on dilapidated. The vending machine room on 1st floor is ugly and frightening. And every machine was out of water bottles. The display cases are outdated and sad. The carpet in upper hallways worn out and faded. The Lounge was ok, but overall the on-site restaurants not appealing. The room was nice with a very lovely view of the lake. Appreciated the high ceilings, large closet and little desk alcove. Loved the laminate flooring instead of carpet. Overall clean and comfy but SO hot! No thermostat and AC barely keeping up. Was able to get a fan from housekeeping so that helped. Generally a good stay but definitely not the luxurious experience we were hoping for. "

"Very clean and employees where very helpful "

"My sister in law broke her foot and a couple of ribs getting off a cable car. The hotel help with much of what was needed to make her feel comfortable. Thank you, Elyse The sister who set up this trip for their 25th wedding anniversary."

"Great stay, 2nd in 2 weeks, lots of homeless roaming the area. My wife was frightened by a few"

"We had our truck broken into and a lot of homeless community around the hotel. Hotel needs an upgrade. We still love to stay here because it's a quiet hotel away from downtown."

"Great place "

"Great resort. 5 minutes from room to beach. Will definitely stay again"

"Property was great and clean . The only thing is they had us make our own room key. That was definitely different."

"I enjoyed my stay"