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"Great location, and friendly staff."

"Super charming, old and creaky place. Low ceilings. Old wood. No AC and a fan that barely moved the air so it was very hot! Across from a lake. Bring your suit!!! Wonderful to jump into the lake in the morning and evening. Stunning views. Loved staying a bit outside the city to enjoy the natural beauty and quiet. Train to Lucerne is just a few minutes walk and very convenient to get to the city. "

"The hotel was clean and comfortable, although quite hot due to the weather and no AC. Despite being near a main road it was quiet, although deliveries to a nearby business was quite loud on a couple of mornings. The single room I had was a good size but the bathroom was tiny. Breakfast was amazing with a great continental selection. The staff at the hotel were extremely informative when I checked in and very friendly throughout my stay. The hotel is a 5 minute walk from the train station and Old Town. There is also good public transport connections nearby."

"Was on a family trip with three teenagers. The adjoining family suite was perfect. Very convenient right across from the train station and everything worth seeing in the town was walkable. Safe, clean, great staff, and restaurant on site."

"I had a wonderful stay at the Cascada Hotel. The staff were exceptionally helpful and genuinely friendly, making me feel welcome from the moment I arrived. My room was spotless and thoughtfully equipped with items that made traveling easier and more comfortable. The location is also fantastic—just a short 6-minute walk to Lucerne’s charming Old Town. Highly recommended for anyone visiting the area!"

"Everything was perfect, from check in to check out, location and Lucerne! Great stay!"

"Really lovely hotel in a great location. Room was large and comfortable. Breakfast was excellent. Good facilities across the sites. Only two small negatives, no fridge in the room and the signage, particularly on where restaurants were/how to access them was confusing."

"What a great find! I booked a single room, but it was a big double bed. I would compare this hotel/room to the Moxy hotels - stylish & modern with fun decorative touches and common areas, a small yet functional and cute room. The best value in the area by far, and I spent days looking for a room. Great location near train station and busses. Lucerne is small, so you can walk anywhere in the old town quickly. "

"We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here. "