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"What really stood out during my stay was the exceptional hospitality. The room was spotless, well-maintained, and very comfortable, and the overall property is beautifully managed. However, the highlight was truly the staff. A special thanks to the team at the front desk—especially the manager on duty during check-in—who was extremely courteous, efficient, and made us feel genuinely welcome from the moment we arrived. The same level of professionalism and warmth was evident during the evening function, where the staff ensured everything ran smoothly and guests were well taken care of. Excellent service, attention to detail, and a consistently high standard of hospitality made the stay memorable. I would definitely recommend The Westin Mumbai Powai Lake and look forward to returning."

"Breakfast was excellent except the pancake didn't taste very fresh.... "

"Rooms were clean and well maintained. Breakfast options were fantastic. Coffee shop and bar menu was good. Staff were kind, courteous and very helpful. "

"Staff was very courteous and helpful with my airport transfer. Great dining experience, 10/10."

"Great location, thoughtful touches from hotel staff, beautiful and historic property. "

"5 star for service. Clean room. Friendly staff. Excellent food in buffets. Cafeteria and buffet staff was friendly and prompt. Overall great experience."

"Nice room. Very clean"

"Excellent Staff Welcoming Lobby Clean room with a view Dining options 24 Hrs"

"Staff were helpful and always available. Cleaning was high standard "