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Reviews of Hotel The Marquee

3 out of 5
Hotel The Marquee
Via Provinciale 14b, vicino Via Giovanni XXIII, Castelnuovo di Garfagnana, LU

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 52 reviews" "
Rating 8 - Good. 20 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
man ist willkommen
Preis-Leistung ist io. Wifi schlecht. Freundlicher Empfang. Parkplatz io.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel The Marquee is located on the outskirts of Castelnuovo, a 5 minute drive or 30 minute walk to the centre. The hotel has a restaurant, bar, swimming pool, free parking and free wifi (now fixed). Rooms are pleasant: mine had TV, fridge, shower and a balcony. What sets the hotel apart is the host, Alfredo. He has lived in London and speaks excellent English. Seemingly ever-present, and always attentive, nothing is too much trouble. I'm looking forward to going back!
Stayed 8 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Pleasant outlook
The hosts we're obliging and the rooms light a d airy. Bedroom had a balcony. Wifi did not work.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany, simply bliss!
welcomed from the moment we arrived and throughout our stay. Alfredo was superb. He was warm and friendly, polite and courteous and spoke very good english.

6/10 Okay

Anne, East Sussex

Liked: Staff & service
Disliked: Property conditions & facilities
Kind owner
The owner could not have been more helpful. The accommodation was basic, clean and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, bit out of the way
nice clean room opening to garden with a small pool, friendly staff, no frills but good value for the money. Why not five starts - its a bit out of the way on the outskirts of Castelnuvo di G. in a residential/bit industrial neighborhood, cannot really walk to anywhere, car a must

10/10 Excellent

Sharon, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We stayed only one night but the hotel was nice and clean. Bathroom shower was very small but staff was friendly and helpful. Would stay again

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Won't be coming back
Courteous and pleasant staff, but the room (a double on the ground floor) was found very lacking. Evidence of poor cleaning (lots of dust and "debris" in every corner and windowsill in both bathroom, shower room and bedroom), but also incredibly loud, both through the walls to the room next door and to the hallway. The fittings in the room were very dated, and certainly not from this side of the millennium. It may also have been the most cramped double room we have ever been in: Suitcases had to be put on the bed when opened, and subsequently stored in the shower room in order to avoid hazardous night time visits to the bathroom. Also, true to Italian form, the mattresses were of the definite firm kind. Expect no comfort when staying here; a 3 star hotel this most certainly is not! At least there was free secured WiFi which we could use to book another hotel for the next night...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great base for exploring the local region
The owner was incredibly friendly and helpful and made the short stay very pleasant. The hotel itself is clean, comfortable but a the room was a little dated but at the price it's great value for money.

10/10 Excellent

Cecil, Beverley, E Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Week
I stayed at The Marquee for a week while my daughter was on a singing course nearby. I was very well looked after by Alfredo and I feel fortunate to have discovered The Marquee. The hotel restaurant was not open every evening but there was a good choice of restaurants in the area.

10/10 Excellent

Fred, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
When arrived we were greeted very well. found the location very good with lots to do around (bowling alley 5min away) very good hosts. Nothing was too much trouble.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely owners
I loved my stay. The owners were very service oriented and very kind. They catered to whatever I needed, and spoke fluent English. I would stay here again and again.

10/10 Excellent

Con

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RETURN VISIT
We had a wonderful stay at this hotel. We stayed for 8 nights and found the staff very helpful and friendly. The owner Alfred was so helpful and nothing was a problem from helping us with local information to dropping us to the town and collecting us. We have no problem recommending this hotel and we will stay again when we are in the area. Great value and restaurant very good.

8/10 Good

adrienne, dublin ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely weekend here in Castelnuovo. Hotel was perfect, very clean and staff very friendly especially a gentleman called Alfredo. We ate in Restaurant, food very good. Very good value.

6/10 Okay

roberto

Liked: Cleanliness, staff & service, amenities
Struttura dignitosa e con capiente parcheggio. Pulizia della camera buona. Peccato per la vista direttamente su una enorme fabbrica. Il centro dista circa 2 km. dall'hotel.
Stayed 1 night in Apr 2022

8/10 Good

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tranquillo soggiorno
Tutto ok anche se c’è spazio per qualche miglioramento: mancano appendini nel bagno e piani d’appoggio in camera. La colazione ha ottimi prodotti ma con poca varietà. Molto bello il giardino con la piscina Nel complesso un buon soggiorno nel cuore della Garfagnana.
Stayed 1 night in Aug 2021

8/10 Good

francesca

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher Inhaber. Ausgezeichnetes Frühstück!
Stayed 1 night in Apr 2019

8/10 Good

Angelo, Varazze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo senza grosse pretese tranquillo e pulito ottimo personale
Stayed 2 nights in Aug 2018

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soggiorno in Garfagnana
Visita nella zona della Garfagnana per relax e turismo, anche gastronomico
Stayed 2 nights in Jul 2018

6/10 Okay

Andrea, Siena

Disliked: Staff & service
Albergo carino, con personale non molto accogliente, abbastanza distaccato.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

giovanni

Liked: Room comfort
Hotel per 1 notte
Hotel datato, ma pulito e in posizione tranquilla. Proprietario simpatico e disponibile. Colazione buona. C'è anche la piscina, ma in questo periodo non era disponibile. Wifi pessima

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Excellent breakfast. Very attentive owner. It was definitely a very good experience for us.
Stayed 2 nights in Aug 2017

8/10 Good

Winfried

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplice, efficace.
Buono , vicino a tutto.
Stayed 1 night in Jul 2017

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel comodo e tranquillo
Molto cordiali e premuroso. Camere comode e posto tranquillo

8/10 Good

Bruno, Fucecchio/Fi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
essendo in viaggio per solo due giorni mi è sembrata una collocazione consona al confort e alla spesa.

10/10 Excellent

Roberto, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Ottimo rapporto qualità prezzo. Personale molto cortese. Pulizia eccellente.

10/10 Excellent

Jolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mario

Liked: Cleanliness, staff & service
Gradevole e singolare
Da quel poco che abbiamo osservato (vi abbiamo trascorso poche ore, dal tardo pomeriggio alla mattina dopo), il fattore dominante è la personalità e la cortesia del Titolare. Il titolare è una presenza costante, dalla reception al ristorante, e nulla sfugge alle sue cure, tanto che ci siamo sentiti coccolati e assecondati per ogni necessità. La struttura è gradevole, con molto verde intorno, ampio parcheggio ombroso, camere abbastanza spaziose e confortevoli. Il silenzio notturno garantisce un buon sonno e tutto è di buon livello. Il ristorante offre una buona scelta e una buona qualità, servizio veloce e gentile. La perfezione dunque? No, non esiste, qualche piccolo neo c'è sempre. Un televisore con pochi e misteriosi canali, l'assenza di un frigobar, qualche problemino nel bagno,,, nulla di grave comunque. Nell'insieme un soggiorno molto gradevole e,,cosa non indifferente, a prezzi di assoluta onestà anche per il ristorante.

8/10 Good

Marzena, Warszawa

Liked: Cleanliness, property conditions & facilities, room comfort
Dobra baza wypadowa
Bardzo dobry punkt wypadowy do zwiedzania okolicy. Idealny na jedną, dwie noce

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lit confortable excellent petit déjeuner
tres bonne impession

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea, Ge

Liked: Cleanliness, room comfort
Tranquillo fuori dal caos..
Trascorso 2 notti colazione inclusa - unico neo,un fastidioso rumore che aveva inizio verso sera (tipo autoclave) impossibile da ignorare e durato alcune ore.

8/10 Good

Sara, Varese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel piacevole per alcuni giorni di soggiorno
Posizione strategica per visitare la Garfagnana. Ambiente gradevole e personale molto cortese. Ottimo rapporto qualità prezzo per l'hotel, menu serale buono ma un po' limitato.

8/10 Good

Elisabetta, Brasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordiali
Posizione eccellente, cordialità assoluta, tutto perfetto !

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Skuffende
Hotellet har de fasilitetene som skal til for et hotell med karakteren dette får i "annonsen" på Hotels.com. Hotellet drives av et eldre ektepar som ikke klarer å få frem hotellets kvaliteter. Det var lite informasjon tilgjengelig på hotellet om området. Det så ikke ut til at de hadde noen kontakt med turistkontoret på stedet. Kanskje det ville vært på tide med et generasjonsskifte??

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo immerso nella natura
Camere pulite e colazione semplice ma ottima, inoltre il personale molto gentile e disponibile. Si affaccia su un magnifico giardino con piscina dove la sera puoi rilassarti e goderti il fresco clima della Garfagnana! Davvero un'ottima scelta ve lo consiglio!!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Välkommen till Fawlty Towers!
Bodde här en natt. Ett stort plus är mannen som troligtvis är ägare. Pratade bra engelska och var mycket trevlig. Hade dock problem med djur på rummet. Små spindlar som kom från golvlisten. Påtalade problemet och en kvinna kom med kvast och skyffel för att "sopa" upp dom. Djuren försvann tillfälligt men var tillbaka till morgonen igen. Obehagligt men dom höll sig på golvet. Vid frukosten kom ägaren och tog upp "beställning" på vad vi kunde tänka oss att äta. Kaffe, juice, bröd och lite pålägg. Ingen "självservering" utan man fick det han kom med. Känns lite som om hotellet stannat upp i tid.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel am Stadtrand
Gute Unterkunft in ruhige Lage; Stadtkern in ca.15 min zu Fuß zu erreichen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazioso hotel
ci siamo trovati bene, ottimo. rapporto qualità prezzo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service
Skønt hotel med lille pool. Der var ganske lidt industristøj, som kunne høres på 1. sal men ikke generende. Flot udsigt til bjergene. Dejlig morgenmad med supergod kaffe :-) Fine værelser og yderst venlig service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent small-city hotek
The hotel is a bit difficult to find, and the room originally assigned to us had a double bed rather than the twin beds we had requested, but other than that everything was fine. Friendly staff and decent rooms. We visited off-season, and we probably were the only guests.

10/10 Excellent

Michael, Örebro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket för pengarna i Castelnuovo di Garfagnana
Castelnuovo di Garfagnana är en trevlig liten stad i Toscana (Garfagnana) som lätt nås med tåg från Pisa (ca en och en halv timme) - ett besök rekommenderas varmt! Jag och min hustru spenderade 5 dagar på ovanstående hotell där och vi trivdes mycket bra med komfort och service. Mycket rymliga rum, alltid prefekt städade. Ett plus för tillgång till kylskåp på rummet. Det enda något negativa är avståndet från tågstationen. Det är i och för sig inte mer än någon kilometer, men promenaden är ganska jobbig (speciellt om det är varmt!) då vägen lutar brant uppåt. Tar man tid på sig är det dock inget problem. I samband med hemresan erbjöd hotellägaren sig att skjutsa oss till tågstationen, vilket vi tacksamt accepterade. Rekommenderas!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marquee
een prima hotel met een goeie ligging. De eigenaar was heel behulpzaam en vriendelijk en sprak goed engels. Het ontbijt was eenvoudig maar goed. Het eten in het restaurant was prima. Het zwembad bij het hotel was ook heerlijk. De prijs-kwaliteitverhouding van dit hotel is uitstekend. een aanrader.