Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Check availability

Reviews of Hotel NM Suites by Escampa Hotels

4 out of 5
Hotel NM Suites by Escampa Hotels
Av. Onze Setembre 70, Castell-Platja d'Aro

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 181 reviews" "
Rating 8 - Good. 76 out of 181 reviews" "
Rating 6 - Okay. 20 out of 181 reviews" "
Rating 4 - Poor. 7 out of 181 reviews" "
Rating 2 - Terrible. 2 out of 181 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2023
Response from . on 28 Mar 2023
Estimado Daniel,Muchas gracias por su visita.Cordialmente, Departamento Calidad NM Suites

8/10 Good

Gessica Ceravolo, Rustam

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendy staff. Happy to stay there.
Stayed 5 nights in Jul 2022
Response from . on 24 Jul 2022
Dear Fernando, Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and room size great. Very disappointed they were going to charge me 15 euros to park my bicycle in garage. My room had enough space to keep inside. I was traveling by bike. I ended up parking outside. We all have a role in climate change and hotels can start to accommodate green travel.
Stayed 1 night in May 2022
Response from . on 24 Jul 2022
Dear Ms. Tara, First of all, thank you for your visit and review. All feedback helps us to improve our services and installations as it is considered as an opportunity to get better. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Room 422
I stayed in room 422 and there were a number of peculiar things that happened while I stayed in this room. The first thing was about an hour after I checked in the phone rang, I answered it but no one was on the other line. I walked downstairs and asked if they meant to call me and they stated no. I didn't think anything of it and went to dinner. I returned from dinner and relaxed for about an hour and while relaxing the shower turned on by itself. I walked around to look and it was on, I thought maybe it was loose. After I fell asleep I woke up to the TV's light flashing so I unplugged it. The flashing continued after being unplugged. I went to sleep for a few hours more and was woken four times in the middle of the night by the phone ringing. Everytime I answered no one was on the other line and when I hung up the phone it still rang after. I left the phone off the hook. After I went to breakfast in the morning I came back in my room and closed the door, not five minutes later the door opened on its own. I secured the door once more to finish packing and the door again opened on its own. Needless to say this was an interesting stay and not a quiet one.
Stayed 1 night in Mar 2019

8/10 Good

Idan

Very nice place
Very nice staff and helpful
Stayed 2 nights in Aug 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Costa Brava
We had an excellent time. The hotel was very clean and convenient location, close to the beach and down town . The staff was very friendly and extremely helpful. The breakfast was fabulous. We definitely will return
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
close to beach and town
the hotel felt deserted as it was so quiet at this time of year. The bar wasn't open and there was no one at reception when we were trying to check out early on the Friday morning, we had to go look for someone so we could settle our bill. We had issues with our door keys and the safe in the room which were fixed immediately but annoying nonetheless. Finally, the hotel does not appear to be 4 star standard, particularly the dining area, we would consider it more of a 3 star standard but good 3 star at that and it may feel different if there are more guests and activity around the place.

10/10 Excellent

bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rien à dire tout est parfait nous reviendrons
Stayed 2 nights in Apr 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Todo ha ido muy bien aunque ha sido muy corto
Stayed 1 night in Feb 2024

6/10 Okay

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola me dejó mucho que desear en la cena no hay espectáculo no hay animación infantil decepción 😞 por esa parte en el desayuno está bastante variado debería poner algo más de variedad.. Todo muy atento por lo menos en recepción Deberían dar las hab un poco antes por lo menos las entradas que limpien primero tampoco tenían servicio de masajes yo iba a relajar y celebrar algo muy especial faltó algo más para sorprender...
Stayed 1 night in Feb 2024

8/10 Good

Jordi

Stayed 1 night in Jan 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
La cama hundida
Stayed 2 nights in Jan 2024
Response from Manar Zadakht - Quality & Guest relations on 30 Jan 2024
Apreciado Julian, Deseo extender mi agradecimiento por compartir su experiencia en NM Suites, nos alegra que haya tenido una buena estancia. Lamentamos las inconveniencias con la cama y damos las gracias de que nos haya hecho llegar su valoración la cual nos ayuda a mejorar cada día más.Cordialmente,

8/10 Good

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour sur la Costa brava
Stayed 3 nights in Jan 2024

10/10 Excellent

DALIBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

LUCIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Terje

Liked: Cleanliness, staff & service
Litt slitent
Stayed 1 night in Nov 2023
Response from . on 16 Nov 2023
Bonjour Terje,Tout d'abord, je vous remercie de votre visite et de votre commentaire. Tous les commentaires nous aident à améliorer nos services et nos installations, car nous les considérons comme une occasion de nous améliorer. Nous nous réjouissons de vous accueillir à nouveau dans un avenir proche. Cordialement, Département qualité de NM Suites

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastica atención del personal... Felicidades
Stayed 1 night in Nov 2023
Response from . on 14 Nov 2023
Estimado Victor,Muchas gracias por su visita y su opinión. Es un placer para nosotros saber que ha disfrutado de su estancia con nosotros. Esperamos verlo de nuevo en un futuro. Cordialmente, Departamento Calidad NM Suites

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from . on 10 Nov 2023
Dear Michel,Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Victor

Stayed 1 night in Nov 2023
Response from . on 8 Nov 2023
Estimado Victor,Muchas gracias por su visita y su opinión. Es un placer para nosotros saber que ha disfrutado de su estancia con nosotros. Esperamos verlo de nuevo en un futuro. Cordialmente, Departamento Calidad NM Suites

10/10 Excellent

Valérie

Stayed 1 night in Oct 2023
Response from . on 7 Nov 2023
Chère Valérie,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait, hôtel un peu vieillissant mais sympa car la chambre 403 que j'avais est conçu avec des matériaux de qualité et look moderne. Grande douche baignoire à remous double vasques grand lit 180 avec bon matelas salon avec TV grand écran (dommage pas de Chromecast possible) belle terrasse avec place de parking privée. Situation géographique proche du centre ville à pied : 10 mn et à 2 mn de la plage. Petit déjeuner correct. Très satisfait
Stayed 2 nights in Oct 2023
Response from . on 1 Nov 2023
Cher David,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites

8/10 Good

Jesus Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from . on 25 Oct 2023
Estimado Jesus Manuel,Muchas gracias por su visita.Es un placer para nosotros saber que ha disfrutado de su estancia. Esperamos volver a recibirle en un futuro próximo. Cordialmente, Departamento de Calidad de NM Suites

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Excellentes prestations. Personnel accueillant et attentionné. Demi-pension de qualité.
Stayed 6 nights in Sep 2023
Response from . on 17 Oct 2023
Cher Patrick,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites

8/10 Good

Philippe

Stayed 1 night in Sep 2023
Response from . on 30 Sept 2023
Dear Philippe,Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

8/10 Good

Ive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in quiet part
Very nice hotel in a quiet area of town. Close to the beach. The room was nice and clean and had a nice terras area with a table and 2 chairs. The bathroom is a good size and also clean. The window between room and bathroom is not so handy, as it lets the light through, so if one person is sleeping, one can not switch the light on in the bathroom. We had issues with the airconditioning this time. It didn't work for much longer than an hour, even if we set it to 22 degrees as requested by the staff. Considering the very hot outside temperatures, this was rather unfortunate. We choose not to use the paid breakfast this time, but we have done so in the past. There are plenty of other, cheaper, options available in the town, if you want. The garden and swimming pool are nice, but there is a limited number of lounge chairs available at the pool. When the hotel is full, like it was now, it is sometimes not possible to find a space near the pool. The garden also has a lot of mosquitos, especially in the shaded parts between the trees. It would be nice if there was an effort to eradicate those. Overal we always enjoy coming here
Stayed 6 nights in Aug 2023
Response from . on 31 Aug 2023
Dear Ive,Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 4 nights in Aug 2023
Response from . on 23 Aug 2023
Dear Christie,Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

2/10 Terrible

Nelson

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from . on 16 Aug 2023
Estimado Nelson,Gracias por su visita.Lamentamos no haber cumplido sus expectativas con nuestros servicios. Trabajamos diariamente para mejorar nuestros servicios e instalaciones. Cordialmente, Departamento de Calidad de NM Suites

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the beach!
Stayed 2 nights in Aug 2023
Response from . on 15 Aug 2023
Dear Caroline,Thank you for your visit and review. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
8,5 Sobresaliente. Para tener un diez sólo le pediría dos cosas: mejor wifi y una mesa en la habitación. Probad el restaurante.
Stayed 6 nights in Jun 2023
Response from . on 4 Jul 2023
Buenos días,Muchas gracias por su visita y su aportación. Es un placer saber que disfrutaron de su estancia con nosotros. Tomamos nota de su comentario para continuar mejorando con todos nuestros servicios e instalaciones. Cordialmente, Departamento Calidad NM Suites

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Hôtel plage
Chambre en rdc plutôt triste, loin de nos habitudes d un hôtel 4*. Parking en sous sol pratique.
Stayed 1 night in Jun 2023
Response from . on 17 Jun 2023
Cher Eric,Nous regrettons de ne pas avoir répondu à vos attentes lors de votre séjour. Nous prenons note de votre commentaire pour continuer à améliorer tous nos services et installations. Cordialement, Département de la qualité de NM Suites

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from . on 26 May 2023
Dear Camille,Thank you for your visit and review. It's a pleasure for us to know that you enjoyed your stay with us. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Vania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from . on 15 May 2023
Dear Vania,Thank you for giving us a perfect score of 10 out of 10! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel.Your positive feedback means a lot to us, as it reaffirms our commitment to providing excellent service and ensuring our guests have a memorable stay. We take great pride in creating a comfortable and enjoyable atmosphere for all our visitors.We genuinely appreciate your recommendation and the trust you have placed in us. It would be our pleasure to welcome you back for another exceptional stay. Please don't hesitate to reach out to us if there is anything we can assist you with in the future.Once again, thank you for your wonderful review. We look forward to serving you again soon!Cordially, NM Suites Quality Department

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from . on 15 May 2023
Dear Guest,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and value your opinion.We're glad to hear that your overall experience with us was satisfactory. However, we noticed that you rated your stay with a 6 out of 10. We apologize if there were any aspects of your visit that fell short of your expectations.We continuously strive to provide the best possible service to our guests, and we take all feedback seriously as it helps us identify areas for improvement. If you could provide us with specific details about your concerns or suggestions, we would greatly appreciate it. This will enable us to address any issues and enhance the experience for our future guests.We sincerely apologize for any inconvenience you may have encountered during your stay, and we assure you that we will take your feedback into consideration to make the necessary improvements.Once again, we appreciate your feedback and hope that you will consider staying with us again in the future, giving us another opportunity to provide you with an exceptional experience.Best regards,NM Suites Quality Department

10/10 Excellent

Yves, PRESSINS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Apr 2023
Response from . on 15 May 2023
Cher Yves,Nous avons récemment pris connaissance de votre commentaire sur notre hôtel. Nous sommes ravis de constater que vous avez passé un séjour agréable parmi nous.Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochaine visite dans la région. Notre équipe sera ravie de vous offrir une expérience encore plus agréable.Cordialement,Département qualité de NM Suites

10/10 Excellent

JUAN

Stayed 1 night in Apr 2023
Response from . on 18 Apr 2023
Estimado Juan,Gracias por su visita y su nota. Es un placer para nosotros saber que ha disfrutado de su estancia con nosotros. Esperamos verlo de nuevo en un futuro. Cordialmente, Departamento Calidad NM Suites

10/10 Excellent

Dan

Stayed 1 night in Mar 2023
Response from . on 24 Mar 2023
Dear Dan,Thank you for your review. We are pleased to hear that you enjoyed your stay at our hotel, and we appreciate your feedback.We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Nicolas

Stayed 1 night in Mar 2023
Response from . on 24 Mar 2023
Cher Nicolas,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites

10/10 Excellent

maria gloria

Stayed 2 nights in Feb 2023
Response from . on 23 Feb 2023
Estimada Maria Gloria,Gracias por su visita y su opinión. Es un placer para nosotros saber que ha disfrutado de su estancia con nosotros. Esperamos verlo de nuevo en un futuro. Cordialmente, Departamento Calidad NM Suites

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay que repetir
Ha ido todo muy bien
Stayed 1 night in Feb 2023
Response from . on 16 Feb 2023
Estimado Manuel,Gracias por su visita y su opinión. Esperamos verlo de nuevo en un futuro. Cordialmente, Departamento Calidad NM Suites

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from . on 24 Jan 2023
Estimado Jose Antonio,Muchas gracias por dedicar unos minutos de su tiempo en compartir su experiencia y les agradecemos la puntuación que nos ha dado. Esperamos que repitan su estancia muy pronto.Cordialmente, Departamento de Calidad de NM Suites

8/10 Good

Jeisson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Response from . on 15 Jan 2023
Estimado Jeisson,Muchas gracias por su visita y su nota. Esperamos volver a darle la bienvenida en un futuro próximo. Cordialmente, Departamento de Calidad de NM Suites

8/10 Good

Filip

Response from . on 9 Mar 2023
Dear Filip,Thank you for your visit and review. We hope to welcome you back in the near future. Cordially, NM Suites Quality Department

10/10 Excellent

Didier

Stayed 4 nights in Dec 2022
Response from . on 15 Jan 2023
Cher Didier,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites

6/10 Okay

Mohamed Karim

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Plus jamais cette hôtel
Personnel froid zéro accueil. Arrivée à 15:00 à l’hôtel et la chambre n’était pas encore fini donc entrée à 16:30. Et le départ c’était 12:00 et ils te disent non c’est a 11:00. Ils ont bloqué les 200€ de garantie et j’étais prélevé le lendemain pourquoi je ne sais pas quand j’ai appelé limite la dame me crie dessus et elle m’a dit que c’est pas possible que je n’étais pas prélevé et elle me dit d’appeler ma banque.
Stayed 1 night in Jan 2023
Response from . on 8 Jan 2023
Cher Mohamed,Merci beaucoup pour votre visite. Nous vous informons que la restitution de la caution a été effectuée le jour de votre départ, le 5 janvier à 14h45.Nous prenons note de votre commentaire pour continuer à améliorer tous nos services et installations. Cordialement, Département qualité de NM Suites

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvel an
Bon séjour en revanche le repas du jour de l’an et les conditions de repas étaient très moyennes
Stayed 3 nights in Dec 2022
Response from . on 8 Jan 2023
Cher Philippe,Merci de votre visite et de vos commentaires. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour chez nous. Nous espérons vous revoir à l'avenir. Cordialement, Département qualité de NM Suites