Hotel berdekatan Universiti Simpanan Case Western

"The water in the shower/bathtub drained very slowly. Although the room had been cleaned, the soap in the shower area was missing. There was no conditioner, so I had to go down to the front desk to get some. Since there was only one person at the reception, I had to wait a very long time whenever someone else was ahead of me or staff is on the phon. Even when calling the reception from my room, it was difficult to get through because there was only one staff member on duty."

"The staff were exceptional"

"Restaurant was amazing "

"All staff were friendly and efficient."

"There was no breakfast. And i was not aware of the airport shuttle. "

"Parking is easy. Breakfast was mix of cold and hot."

"What's great: - The room is spacious - good view if your room faces the direction of Case Western - nice decor and artwork in the room - extra sink outside of bathroom - available parking (~$20 per night) seems secure What's not that great or could be improved: - cleanliness in the common areas and in room - maintenance of the rooms, e.g., bathroom fixtures were loose - The entrance/lobby area feels dated and underwhelming"

"Loved everything about it"

"We liked the room overall. The bed was very comfortable and the shower was great. We had an excellent breakfast in the Clubroom on our last morning. The location downtown was very convenient- close to attractions and restaurants. We were at the hotel for two nights and the reservation included daily room service. That didn’t happen. We were out of the room all day and never received fresh towels or trash pickup. We also weren’t happy with the lighting in the vanity area. It was extremely dim...

"Clean, easy check in, nice staff. Only downside, be ready for a hike if you're room(s) are not close."

"Breakfast was fresh, hot and very tasty. The star was the free dinner from 5- 7 pm every night. Pasta , grilled chicken, vegetables, baked potato ans chili! This is the perfect hotel for those traveling with children. Really cuts down on your expenses. They also have dessert and 3 free drinks pp at the bar. The staff was also very friendly and helpful !"

"Yes!"

"Excellent!"

"Nice place"

"Great location for the Cleveland International Film Festival. Always upholds their high standards for service."

"Everything was as pictured and staff was courteous and helpful"

"Everything was good. Thank you. "

"The room was excellent especially appreciate the lady that took care of my room"

"The room was beautiful and clean. The cleaning staff are very excellent. Breakfast was delicious. Would return again! "

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "