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Reviews of Stayhere Casablanca - Maarif - Elite Residence

4 out of 5
Stayhere Casablanca - Maarif - Elite Residence
15, rue Ibnou Hilal, Casablanca, Casablanca-Settat

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.4/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mustansar

Liked: Amenities
Location very central. Bit problematic for check in as I arrived by 12ish and were on long haul flight was tired with some layovers . Cleaning was bit issue as standing shower conditions was ok ,shower door was broken .Staff super friendly and very helpful ,met a nice guy apologize forgot his name ,met him by 9 pm . He helped me a lot even buying in my train ticket. Though I was my first day in Morocco but he educated and guided me a lot about city ,attractions and went through by many things which can keep tourists away from scams .Taxi drivers are big scammers when they find you are new to city they will become close and friendly and cheat you for money .Overall nice place to. Live as location and staff will win your heart
Stayed 1 night in May 2024
Response from Stayhere team on 20 May 2024
Dear Mustansar,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and our staff friendly and helpful. We strive to provide excellent service, and it's great to know that our team member was able to assist you and enhance your experience in Morocco.We apologize for the inconvenience you faced with the check-in process and the condition of the shower door. Your comments are important to us, and we will address these issues promptly to improve our services for future guests.Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best regards,

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Noisy atm. They are doing construction in the street. Lack of communication with front desk so had to wait 30 mins for our room. Asides from that the grand apartment was beautiful! With the balcony.washer and drying rack. The location was amazing with shops and restaurants walking distance. Security in front. good wifi.
Stayed 2 nights in May 2024
Response from Stayhere team on 17 May 2024
Hello Emmanuel,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the street construction and the wait for your room. We strive to provide prompt and efficient service, and we regret that we fell short during your stay.We're delighted to hear that you enjoyed the beautiful grand apartment, the balcony, and the amenities such as the washer and drying rack. It's great to know that you found the location convenient with shops and restaurants within walking distance, and that you felt secure with our front security and enjoyed the good Wi-Fi.Your feedback is valuable to us as it helps us improve. We hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 Excellent

ASSANE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The area is very calm for the area , nice , chic and trendy
Stayed 4 nights in Apr 2024
Response from Stayhere team on 10 May 2024
Dear Assane,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Iman

Travelled with family
The staff was very friendly and helpful. The property is really cute and was perfect for our one night stay in Casablanca.
Stayed 1 night in Apr 2024
Response from Stayhere team on 26 Apr 2024
Dear Iman,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The StayHere team certainly knows how to delight guests. Our party of 3 is starting in a one bedroom with a large sofa. There’s a fully equipped kitchen, walk in closet, and a fully furnished patio. The sheets are perfectly ironed, new, and fresh. Amenity is by Nuxe, my favorite brand from France. It’s in a chic location so there’s endless selection of nice restaurants all within minutes of walk. Meri, the strong security guard, is always there at the front to help us with luggages. Friendly and super helpful staff. With all these good reasons, we truly enjoyed our stay. Thank you, StayHere team.
Stayed 3 nights in Mar 2024
Response from Stayhere team. on 27 Mar 2024
Dear Abby,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Audrey

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everyone was extremely nice and helpful. Each studio is well furnished and very clean. Highly recommended. There are lots of stores in the area.
Stayed 2 nights in Mar 2024
Response from Stayehre team. on 15 Mar 2024
Dear Audrey,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience staying here while in vacation in Casablanca. Noufal the front desk clerk was very helpful and accommodating. The location is in center of Casablanca close to everything you might need.
Stayed 2 nights in Mar 2024
Response from Stayhere team. on 15 Mar 2024
Dear Sam,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

8/10 Good

abdulrahman, Pomona

Stayed 1 night in Feb 2024
Response from Stayhere team. on 15 Mar 2024
Dear Abdulrahman,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

6/10 Okay

babacar

Liked: Property conditions & facilities
I don’t appreciate the break fast
Stayed 1 night in Feb 2024
Response from Sayhere team. on 15 Mar 2024
Dear Babacar,Thank you for your feedback regarding our complimentary breakfast. We apologize for not meeting your expectations. Your satisfaction is our priority, and we take your comments seriously. We are actively working to improve the quality of our breakfast offerings and hope to have the opportunity to regain your trust during your future stays with us.Best regards,

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
The customer service was above and beyond. The room was clean and was better than some “ 5 “ star hotels I’ve been to.
Stayed 3 nights in Feb 2024
Response from Stayhere team. on 15 Mar 2024
Dear Mohammed,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Jameel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Jameel,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

8/10 Good

rose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall a nice property. Centrally located. Noisy at times during the night. Room service only available once a week.
Stayed 6 nights in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Rose,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Abdulaziz, Dhahran

Liked: Cleanliness, amenities, property conditions & facilities
One word, wonderful
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Abdulaziz,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Abdulaziz, Dhahran

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place, i will always say in this lovely hotel apartment whenever I visit Casablanca
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Abdulaziz,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Abdulaziz, Dhahran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent satay, great and welcoming staff, I highly recommend it to all casa visitors
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Abdulaziz,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Anonymous,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

JEAN-FRANCOIS

Liked: Cleanliness, room comfort
Great two night stay
Brand new full apartment with trendy decor and great friendly staff and a few extras we didn’t expect (breakfast box/water/coffee)
Stayed 2 nights in Dec 2023

10/10 Excellent

Alioune, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Nov 2023

10/10 Excellent

Alioune, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Always professional and welcoming
Stayed 1 night in Nov 2023
Response from Imane & Jaafar on 17 Nov 2023
Hello Mr Alioun,Thank you for your feedback. We are sincerely pleased to hear that our work and efforts to satisfy you have been appreciated."Looking forward hosting you again .Best regards

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was so cozy and had everything you needed. We had traveled all night and we weren't suppose to check in until 4p.m. but the day shift staff was super accommodating and allowed us to check in a few hours earlier, we offered to pay extra but they said not to worry. The lady that came on at night messaged my husband that we needed to pay an additional 70.00 dollars for the extra time, which we did, but it was a little frustrating when we were told that morning we didn't need to pay extra. We did enjoy the room though.

10/10 Excellent

zack

Liked: Cleanliness, property conditions & facilities
best service I ll recommend my family and friends five stars
Stayed 4 nights in Oct 2023

10/10 Excellent

Youssef

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alioune, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Awesome and wonderful staff. Really!
Stayed 2 nights in Oct 2023

8/10 Good

Marie Altagracia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Très bien
Stayed 7 nights in Apr 2024
Response from L'équipe Stayhere on 17 May 2024
Chère Marie,Nous tenons à vous exprimer notre sincère gratitude pour votre aimable commentaire et votre évaluation positive de notre établissement. Savoir que vous avez apprécié votre séjour parmi nous est une immense source de satisfaction pour toute notre équipe.Nous sommes ravis d'avoir contribué à rendre votre séjour aussi agréable que possible, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit lors de vos prochaines visites. Encore une fois, merci d'avoir choisi Stayhere pour votre séjour.Cordialement,

10/10 Excellent

Abdallah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayhere is the place where you can get hotel services and the same time a well-equipped and decorated apartment. The staff is very friendly and they did the best to make my stay comfortable. The location is very centric where almost everything is very near and at a walkable distance. In the basement, there are washing and drying machines.
Stayed 1 night in Mar 2024
Response from Stayhere team. on 27 Mar 2024
Dear Abdallah,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Abdallah

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel for solo, or group travelers. Very nice and decorated apartments and well-equipped kitchen. They provide washing and drying machines in the basement which made my live their easier. The staff is awesome and all of them is nice, smily, and communicative.
Stayed 1 night in Feb 2024
Response from Stayhere team. on 15 Mar 2024
Dear Abdallah,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

6/10 Okay

Frederick E

Liked: Cleanliness, room comfort
Small Disappointment
It was obvious the hotel (guest house) was new rushed to open—bed was hard, shower doors unaligned, hall lights not working properly (water all over bathroom floor), no breakfast (light snack), no amenities whatsoever, and the cable and wifi internet access was problematic. But otherwise friendly helpful staff.
Stayed 2 nights in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Frederick,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your feedback is incredibly valuable to us, and we are truly sorry that we did not meet your expectations.We are actively addressing the issues you mentioned, including the bedding comfort, maintenance concerns, and the availability of amenities. Please know that we are committed to rectifying these shortcomings to ensure a more enjoyable experience for all our guests.We appreciate your kind words about our staff and hope to welcome you back for a better experience.Best regards,

8/10 Good

Hisham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Emplacement- Rapport qualité/prix
Stayed 2 nights in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Hisham,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment.Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

6/10 Okay

Tariq

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Safia

Liked: Cleanliness, property conditions & facilities
Appartement moderne, fonctionnel et très propre. Tout est prévu pour votre confort. Le personnel de la réception est disponible et très accueillant. J'étais seule et je me suis sentie en sécurité dans le quartier. Quartier très vivant avec beaucoup d'enseignes a proximité pour vous ravitailler et faire du shopping. Je recommande fortement et je conserve cette adresse précieusement pour un prochain séjour
Stayed 5 nights in Dec 2023

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hicham

Liked: Cleanliness, room comfort
Merci pour un séjour impeccable !
L'équipe de l'hôtel a été extraordinaire, offrant un service attentionné et chaleureux. Je tiens à souligner la propreté exceptionnelle de l'établissement, qui a grandement contribué à mon confort durant mon séjour. Bravo et merci !
Stayed 3 nights in Nov 2023

8/10 Good

Erwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
... etwas versteckt aber, sehr schöne mit neuen, modernen Möbeln eingerichtete Zimmer und Appartements. Sehr freundliches, hilfsbereites Personal. Würde es immer wieder buchen... Erwin 👍🌻
Stayed 7 nights in Oct 2023

10/10 Excellent

Youssef

Business traveller
Liked: Cleanliness, room comfort
Tout est parfait ( emplacement, propreté,équipement et confort), et pour le staff rien à dire ils sont très aimables. Je le recommande et tous mes prochains séjours seront à stay here.
Stayed 2 nights in Sep 2023
Response from Imane & Jaafar on 17 Nov 2023
Bonsoir Mr Youssef,Je vous remercie pour vos commentaires. Nous sommes sincèrement heureux d'apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés."Hate de vous accueillir encore une fois

8/10 Good

Yassine

Business traveller
Liked: Room comfort
Stayed 2 nights in Aug 2023