Hotel Mesra Haiwan Kesayangan di Carmel Valley

"We stayed for two nights and three days at this location. The location in itself was amazing but we had issues with AC in the room. The temperature remained at 77° and was very hot throughout the night. We called in at the front desk at the middle of the night, we did have a visit from one of their staffs, at 12:30 at night but couldn’t figured out the AC situation. We left the bathroom window open and tried our best to lower the room temperature. AC was set to 61° but overall temperature of the...

"The room was nice and clean came with free espresso coffee. The scenery was beautiful and the outdoor area connected to the room was beautiful. The amenities were nice and there were many. Along with having a free golf course and then a larger one that cost money. It is all worth it. Carmel itself is gorgeous and it’s about a 5 minute drive into the cute little shopping areas there. I 100% recommend this place. One down side is that the upstairs neighbors did have children and they were a little...

"Property was cute and the pool and spa was awesome! "

"Parking was convenient- room was clean - staff was friendly. Was extremely disappointed upon check in - reserved a cottage for two and was told upon check in they had no availability. We needed up staying in a “hotel” room - again- not what was advertised. "

"The hotel is clean, modern, and well-located, and the staff were great. However, for the price, it felt underwhelming. The renovation looks good visually, but many of the materials and finishes felt a bit cheap or superficial. Overall, it’s fine, but doesn’t quite justify the premium pricing."

"Our room was located near the supply area so every morning the housekeeping staff would gather by our door and talk very loudly."

"Gorgeous setting. Fantastic rooms. Plenty to do. Quiet. Excellent food. A great escape. The check in process left a lot to be desired. But once checked in, it was wonderful. "

"Extremely noisy from kids and teenagers"