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Reviews of MarBrisa Carlsbad Resort

3.5 out of 5
MarBrisa Carlsbad Resort
1594 MarBrisa Circle, Carlsbad, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 587 reviews" "
Rating 8 - Good. 122 out of 587 reviews" "
Rating 6 - Okay. 58 out of 587 reviews" "
Rating 4 - Poor. 29 out of 587 reviews" "
Rating 2 - Terrible. 19 out of 587 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

xinye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reminder to leave your luggage in your car while you are checking in, your room might not be in the main building. Great property!
Stayed 1 night in May 2024
Response from Katie Becerra on 3 May 2024
Thank you for choosing to stay with us here at MarBrisa! We appreciate the wonderful feedback and advice you have provided us and our future guests as we are always thrilled to meet our owners and guests’ expectations. Thank you again, we hope to earn another 5 from you in the near future!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 3 nights in Apr 2024
Response from Katie B on 1 May 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property.
Stayed 4 nights in Mar 2024
Response from Katie Becerra on 7 Apr 2024
We are so happy you enjoyed our property, we hope to see you back soon!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience
Stayed 6 nights in Mar 2024
Response from Katie Becerra on 7 Apr 2024
We are so happy you enjoyed your stay here! We hope to see you back soon!

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! We loved the pool area and staff were always friendly and welcoming. My only criticism is the bed was very hard. Excellent proximity to Legoland, with walking path and short drive to beach. We appreciate the full kitchen too. Great for families with kids!
Stayed 3 nights in Mar 2024
Response from Andrew on 24 Mar 2024
Thank you for your feedback. I am so glad you enjoyed the pool area and enjoyed our great friendly staff. I will certainly provide feedback about the bed issue to our maintenance and housekeeping departments. We look to forward to seeing you again in the near future

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, loved it for being a quiet place to stay. Resort level amenities, gorgeous pools and grounds. Location worked perfectly to explore attractions around. Still puzzled why there were no bathroom fans installed, maybe just the unit we stayed in, but other than that great stay.
Stayed 4 nights in Mar 2024
Response from Andrew on 18 Mar 2024
Thank you for the feedback that you have provided to us and we hope to see you again in the near future

10/10 Excellent

Saraid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Andrew on 11 Mar 2024
Thank you for staying with us at MarBrisa and we look forward to your next visit with us

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andrew on 11 Feb 2024
Thank you for staying with us at the Hilton MarBrisa. We hope to see you again in the near future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip.
Stayed 2 nights in Jan 2024
Response from Andrew on 30 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in at 6pm and there was only one staff member checking in guests. We had to wait a good while before they called someone else to come and assist.
Stayed 1 night in Jan 2024
Response from Andrew on 29 Jan 2024
Thank you for your feedback. We will for sure take this as a learning opportunity and provide more staffing at the Front desk to provide more efficient customer service. We hope to see you again in the near future

10/10 Excellent

Brooke

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great experience! My kids didn’t want to leave the pools. Everything was clean and everyone was so friendly. Will definitely be staying here again!!
Stayed 3 nights in Jan 2024
Response from Andrew on 28 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Joseph, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our time at the resort. It was convenient because there is a walkway to Legoland. I highly recommend it if you are staying here with family.
Stayed 2 nights in Jan 2024
Response from Andrew on 26 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andrew on 27 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andrew on 25 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Very nice property to stay at. Close to legoland.
Stayed 2 nights in Jan 2024
Response from andrew on 15 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Andrew on 15 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

carol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but could use an update
Stayed 1 night in Jan 2024
Response from Andrew on 15 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the feedback you have provided us and we look forward to your next stay with us

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee pot dirty and shower gel empty, housekeeping must have forgotten. Nice place though. Great location.
Stayed 1 night in Jan 2024
Response from Andrew on 15 Jan 2024
Thank you for choosing to stay with us here at MarBrisa. We appreciate the feedback you have provided us and we look forward to your next stay with us

4/10 Poor

Bonnie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Not worth the money.
Stayed 1 night in Dec 2023
Response from Andrew on 5 Jan 2024
Thank you for sharing this feedback with us. I am sorry that your experience with staying at our property was not what you expected it to be. Please feel free to reach out to us to discuss this further. We hope to serve you again in the near future

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The access to Legoland is awesome convenient! We didn’t take advantage of the playground or pool as it was a short stay but the hot tub was good. One BR suite was quiet and comfortable.
Stayed 1 night in Dec 2023
Response from Andrew on 30 Dec 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Alexander

Travelled with partner
Liked: Amenities
LOVED the pool area!
Stayed 2 nights in Dec 2023
Response from Andrew on 11 Dec 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Legoland!
Stayed 2 nights in Dec 2023
Response from Team Marbrisa on 5 Dec 2023
Thank you for your feedback. We hope you enjoyed your stay!

10/10 Excellent

Trevor, Hinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was an amazing space to spend time at and facilities were super clean.
Stayed 5 nights in Nov 2023
Response from Andrew on 30 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect visit!
Stayed 4 nights in Nov 2023
Response from Andrew on 29 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This trip was a bit of a letdown. We have stayed at this property each year for the past four years. During our most recent trip on November 25, 2023. We were placed in Villa 80, away from the main hotel and pool community areas. We had to walk back-and-forth to the main lobby to handle check in and check out, and there were no restaurants or eating options on our side of the property. We are also placed by several families with very small children and newborn babies in the home. We called and stated to the staff that we were awoken on Saturday morning at 5 AM and also Sunday morning at 5 AM by children running around crying and the hotel didn’t do anything to assist us. We will look into other adult friendly options moving forward.
Stayed 2 nights in Nov 2023
Response from Andrew on 29 Nov 2023
Thank you for your feedback! I would like to apologize for the inconveniences you experienced during your stay. We strive to provide exceptional service and accommodations and are disappointed that we fell short of your expectations this time around. We hope to see you again soon and give us another chance for a better vacation experience.

10/10 Excellent

canson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely well kept vacationing property with private entrance into Legoland. A perfect place to be in this neighborhood
Stayed 1 night in Nov 2023
Response from Andrew on 29 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Ramlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staff, perfect for family vacation
Stayed 1 night in Nov 2023
Response from Andrew on 29 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

canson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a big studio unit with parking just right outside. It’s managed well and it has a private entrance into Legoland
Stayed 1 night in Nov 2023
Response from Andrew on 29 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

Vincent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk isn’t doing the job properly
Response from Andrew on 24 Nov 2023
I am so sorry about your experience with the Front Desk team. We will certainly take this feedback as a learning experience and address this feedback with our Front Desk operations team. We hope to serve you again in the near future

10/10 Excellent

Claudia

Stayed 1 night in Nov 2023
Response from Andrew on 11 Dec 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Team Marbrisa on 21 Nov 2023
Thank you for your feedback.

6/10 Okay

Lisa

Stayed 4 nights in Nov 2023
Response from Andrew on 9 Dec 2023
Thank you for staying at the Hilton MarBrisa. Please provide us any feedback in regards to your stay and we hope to serve you again in the near future

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrew on 17 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Andrew on 16 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Andrew on 16 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this place! It was super nice and clean. Very quiet and cozy/comfortable. And the private entrance into Legoland was great! We would love to come back and stay again
Stayed 2 nights in Nov 2023
Response from Andrew on 16 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Andrew on 16 Nov 2023
Thank you for staying with us at MarBrisa ; We hope to serve again in the near future and earn the opportunity to serve you again

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrew on 9 Nov 2023
Thank you for staying with us. We look forward to seeing you again real soon.

6/10 Okay

Angie

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Awesome room, poor service.
The check in process was truly crazy as it was around 200-230, ling check in line, room not ready and the visa machine was not working, do they wanted me to write out my visa number on a paper to be stored. Had to b FB one back and wait again in a long line (1/2) to pick up room keys. The room was like a new apartment, housekeeping left the towels in the middle of the floor in a plastic bag and did not even take the trash. They took the tip however. They texted st 630 am saying the internet was out, i asked them not to text at 630, they apologized as then then proceeded to text again. I cheCked out
Stayed 5 nights in Oct 2023
Response from Andrew on 8 Nov 2023
Thank you for your feedback! I would like to apologize for the inconveniences you experienced during your stay. Thank you for addressing all the suggestions and feedback you provided in your survey and it will certainly be brought to the attention of our Management Team for sure. If you have any other concerns or suggestions you like to address in the near future, please do not hesitate to reach out to the front desk. We hope to see you again soon and give us another chance for a better vacation experience.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Andrew on 8 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Clint

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrew on 8 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

MJoyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impecable. Everyone we have encountered have been nothing but pleasant. We have nothing negative to say about the room and amenities. We wish we could have stayed longer.
Stayed 1 night in Nov 2023
Response from Andrew on 4 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Andrew on 4 Nov 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great bed huge room but the 10 am checkout time and if you were late its 100.00 an hour! I could not park near my unit, and I had to pay for parking. I'll never do a 1 night there because of the checkout time.
Stayed 1 night in Oct 2023
Response from Andrew on 4 Nov 2023
I do apologize about the 10am checkout time. Since we are a timeshare property, we operate differently from a Hilton Hotel experience. We do have an 11am late checkout based on availability. We do hope you consider returning to the property to give us another chance

10/10 Excellent

kar li

Stayed 1 night in Oct 2023
Response from Andrew on 13 Nov 2023
Thank you for staying with us. We are glad you had a fantastic stay with us. We hope to see you again in the near future

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andrew on 16 Oct 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

YVETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo I reserved was very clean and confortable. The staff helped direct us to the room as the property is huge. The grounds are gorgeous. It is no pets no smoking resort. There is a 27 dollars a day resort fee for self parking and no cleaning service unless you stay five days.
Response from andrew on 28 Sept 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and clean. The resort is great for a long weekend or extended stay but, not for one or two nights. The lobby was very far from our room and there is no elevator to the third floor.
Stayed 1 night in Sep 2023
Response from Andrew on 26 Sept 2023
Thank you for choosing to stay with us here at MarBrisa! We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guests’ expectations. Thank you again, we hope to make your next stay a 5 out of 5

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Andrew on 22 Sept 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us

8/10 Good

Joseph, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay again. Unit could use some updates
Stayed 6 nights in Sep 2023
Response from Andrew on 18 Sept 2023
Thank you for choosing to stay with us here at MarBrisa. We appreciate the wonderful feedback you have provided us as we are always thrilled to meet our owners and guest’s expectations. Thank you again, and we look forward to your next stay with us