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"This was my second stay at Serenade but my first time with my partner. We had a swim up room, which was nice. The staff was nice. I was glad to see during this trip that they now offer wash cloths. My last visit there were only hand towels to wash with, which were entirely too big. The fridge was fully stocked with complimentary drinks. The bed was comfortable. The floors were a little dirty the first day but good the remaining days. The water pressure and temp of shower was perfection. The housekeeping was great. A few complaints were mainly with being able to make a reservation with the restaurants, which was near impossible. We were able to get a very late dinner at 9pm only because we attended a time share type of event. My partner hated the food at the sports bar. He said that the food offered there makes the resort less appealing, which I'd have to agree. The pizza is probably the most edible if you're looking for a late night snack as they stay open later than all of the other restaurants. Please get a better food selection there. We ate at the hibachi resturant for my partners birthday and that was very good. The buffet is decent. The property is very nice and well maintained. One suggestion is that there is better entertainment for adults looking to get into something after hours. The music at the club was lack luster and the pools close at 7pm. Other than that our stay overall was good. We had a short stay (3 nights) and did exursions two of those days. "

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"Great"

"Pay attention to spring break season and avoid if you’d rather not have young college “adults” all over the place drunk and throwing up in common areas. To the credit of the staff, they quickly cleaned up the vomit and kept the place in good shape, but just pointing out we had to step over or dodge vomit at least three times four times on our five day stay…one time it was in the elevator we had just walked in. Gross spring breakers! The pool with the swim up bar was too cold for most to endure. The nightly entertainment was okay day 1 but too familiar third day in. No exhaust fan/vent in showers meant hight humidity build up in bathrooms and room that took forever to clear off just running AC. Rendered mirrors in the bathroom unusable for 30 minutes to an hour. No hammocks on property, no game rooms or games like cornhole just left out around for convenient usage. When it’s gusty and cannot get into ocean, having other game activities like cornhole would be good alternative. Local vendors on the beach are at times obnoxious and overbearing with their solicitation…I get this is allowed but perhaps it needs to be tamed or corralled better so I don’t have a guy yo’ing at me several times while I am engaged in a private conversation with my bride, just to tell me about his fruity alcoholic drink for sale after I already told his business partner no thanks repeatedly. That said, can’t overstate how accommodating the staff was, taxi services, and the plethora of food, the "

"Food is not as great with the other hotels I stayed in Punta Cana "

"Had a great time at this resort. "

"My girl and I loved everything about it"

"One of the are the most awful "

"If you like a good service don’t choose this place, they have a few foreign workers which have a very bad manners and poor service skills, they can make your day miserable, besides that the resorts is huge and well distributed have bars and food for all over the place "