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"Did not use the pool. Air ok Staff exception"

"Lovely room, nice size, clean, great vistas, only issue was that the heating didn't really work. The room got colder, not warmer. "

"A lovely hotel, always a pleasure to stay there. "

"Hotel is lovely and staff excellent but at least with room I stayed in it was very tired and needed updating. Paint was flaking off the walls, there was what looked like someone's foundation stains on the lamp shade and what looked like water marks/ stains on the walls. To note it can be quite noisy due to town centre location. I stayed mid week and was quite loud. "

"The drainage in the shower is not draining well"

"The first room we were given was dirty and had mould but we were quickly moved to another room which was clean. The rooms were not soundproof as advertised and didn't look the same as they were advertised. The staff were very friendly and helpful. For a short stay it's not too bad, however not sure I'd recomend for a long stay. Make sure to bring shampoo etc and a hairdryer as our room didn't have them although I'm sure this could potentially have been rectified if we had asked. "

"Very nice. "

"The facilities in this hotel are brilliant, the staff cannot do enough to please you. The fact i got a complimentary upgrade made it even better. Will return again."

"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"