Courtyard
Check availability

Reviews of Casa Ileana y Ray

2.5 out of 5
Casa Ileana y Ray
Street 41 #108 / 1st & 2nd, Varadero, Varadero, Matanzas

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Stayed 2 nights in Sep 2023
Response from Host on 29 Nov 2023
Gracias por escogernos

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really nice people, they talked us about places to visit and a good restaurants to eat. The room is super clean, and comfortable bed. The house is close to the beach.
Stayed 3 nights in Feb 2023
Response from Casa Ileana y Ray on 18 Mar 2023
Hola MARISOL.Thank you for your Review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good place to stay. Only gripe was the internet not available in your room and not on 24/7. The router is turned off, which seemed odd. The hosts turns it on when requested. Perhaps it’s a security issue in Cuba.
Stayed 4 nights in Dec 2022
Response from Casa Ileana y Ray on 25 Dec 2022
Hola Michael.Thank you for your great review.Greetings from Cuba

6/10 Okay

Darren

Travelled with group
Property was occupied,.however the owner helped.find a new location.
Response from Casa Ileana y Ray on 30 Nov 2022
Hola Darren.I thank you for your review.Saludos.

10/10 Excellent

souhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they treat me as my family and i supposed to check out at 12pm but they let me until 6pm
Stayed 2 nights in Jun 2022
Response from Casa Ileana y Ray on 30 Jun 2022
Dear souhail, thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The family was very friendly and welcoming. Ray and his daughter spoke excellent english. We were also able to change some money with Ray. The single distraction was the air conditioner did not work which led to an unpleasant night. Once we reported this to Ray in the morning he immediately called for help and the unit was being fixed as we left.
Stayed 1 night in Feb 2020
Response from Casa Ileana y Ray on 22 Feb 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Ileana and Rays Casa for 3 nights. Ileana was very welcoming and helped us to plan our activities. Our apartment was bigger than the usual rooms in Cuba. We had also a small kitchen just for us. The room was clean and comfortable. The breakfast was not the most abundant we have tried, but it was tasty. The Casa is in the city center and we only needed 2 minute by feet to get to the beach. We recommend Casa Ileana and Ray :)
Stayed 3 nights in Mar 2019
Response from Casa Ileana y Ray on 13 Mar 2019
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ileana et Ray sont des hôtes charmants, serviables et hospitaliers. L'appartement était propre et confortable, à part quelques bruits de la route et des voisins, principalement parce que les fenêtres n'ont pas de vitres, juste des volets, ce qui n'est pas inhabituel pour les propriétés de la région. Ils étaient heureux de partager leur connexion Wi-Fi à chaque demande, gratuitement, même si Internet ne fonctionnait pas toujours - ce n'était pas de leur faute !
Stayed 3 nights in Dec 2023

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities
Recomiendo
Stayed 2 nights in Nov 2023
Response from host on 29 Nov 2023
Gracias , vuelvan pronto

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme
Très bien placé à 2 pas de la plage moins touristique, propre et confortable. Je recommande.
Stayed 1 night in Apr 2023
Response from Casa Ileana y Ray on 25 Apr 2023
Hola Harmony.Thank you for your review.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pasé unos 3 dias de maravilla, muchas gracias Ileana y Ray. el cuarto (como un apartamento pequeño) y jardín/terraza muy bonitos y los dueños muy cariñosos. cerca de todo (playa, avenida primera, estación de autobús) pero también muy tranquila, no había mucho ruido y dormí muy bien. Gracias por el bienvenido, lo recomiendo mucho.
Stayed 3 nights in Jan 2023
Response from Casa Ileana y Ray on 4 Feb 2023
Hola james.Muchas gracias por el review.

8/10 Good

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência bem agradável.
Foram dias muito prazerosos. Fui bem orientado em todas dúvidas que tive e recomendo a Casa Ileana y Ray para qualquer turista que quiser desfrutar de Varadero.
Stayed 4 nights in Sep 2022
Response from Casa Ileana y Ray on 11 Jan 2023
Hola Fabio.Thank you for your review.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war eine der besten die ich auf der Reise hatte. Die Lage ist gut, es sind nur wenige Gehminuten zum Strand. Das Frühstück war auch gut und die Gastgeber super nett :-)
Response from Casa Ileana y Ray on 8 Dec 2022
Hola Vanessa.Thank you for your great feedback!Greetings from Cuba

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple mais bien
Jolie casa familiale toute simple, le petit déjeuner pourrait être un peu plus élaboré mais toute à fait correct
Stayed 3 nights in Jan 2020
Response from Casa Ileana y Ray on 11 Feb 2020
Dear Myriam, Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people and a very nice apartment. The hosts are just amazing - Muchísimas gracias para todo Ileana and ray! Fue un placer conocerlos :)! During breakfast you'll see a little Kolibri flying around. The apartment is spacious and clean. The breakfast is delicious and the beach is very close. You also stay in a more traditional cuban area instead of the huge All-Inclusive buildings - which I prefer. I would recommend this Casa to everyone :)
Stayed 4 nights in Dec 2019
Response from Casa Ileana y Ray on 3 Feb 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre indépendante agréable. Bon petit déjeuner servi sur la terrasse. Acceuil un peu distant plus proche de celui d'un hotel.
Stayed 3 nights in Jan 2020
Response from Casa Ileana y Ray on 16 Jan 2020
Thank you for your feedback, it is so important for us. Warm regards from Cuba!

8/10 Good

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon emplacement par rapport à la plage moins de 5 mn Idéal pour en profiter lors d'un court séjour à Varadero Nous sommes restés 2 jours A 10 mn aussi à pied de la station Viazul Pas besoin de prendre de taxi Wi-FI devant la maison un plus à Cuba!
Stayed 2 nights in Feb 2019
Response from Casa Ileana y Ray on 13 Feb 2019
Dear Anne-Marie, thank you for your feedback, it is so important for us. Warm regards from Cuba!