Verified
8/10 Good
Serdar Huseyin
11 Nov 2025
Liked: Cleanliness, property conditions & facilities
Serdar Huseyin
Stayed 1 night in Nov 2025
JW Marriott Hotel Caracas
4.5 star property
Travelers find relaxation and convenience at this Caracas hotel, with spa treatments, Mediterranean dining, and free WiFi for planning adventures.
Choose dates to view prices
Photo gallery for JW Marriott Hotel Caracas
The JW Marriott Hotel Caracas is a luxurious city center retreat. Guests enjoy Mediterranean cuisine at Sur Mediterranean Grill, rejuvenate with massages and spa services, and relax by the outdoor pool. The terrace offers peaceful garden views to complete the experience.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Spa
- Pet-friendly
- Restaurant
- Air-conditioning
- Gym
The current price is RM949
RM949
RM1,101 total
includes taxes & fees
22 May - 23 May
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About this property
JW Marriott Hotel Caracas
- Luxury hotel near a metro station
- Consider a stay at JW Marriott Hotel Caracas and take advantage of a terrace, a garden and a hair salon. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Sur Mediterranean Grill, offers breakfast, lunch and dinner. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
- Additional perks include:
- An outdoor pool
- Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
- Meeting rooms, wedding services and multilingual staff
- A front desk safe, concierge services and free newspapers
- Room features
- All 269 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
- More amenities include:
- Recycling and LED light bulbs
- Free toiletries and hairdryers
- Flat-screen TVs with cable channels
- Wardrobes/cupboards, fridges and free infant beds
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Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
- Fee for in-room wireless Internet: USD 6 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 6 per day (rates may vary)
- Fee for wired Internet in public areas: USD 6 per day (rates may vary)
- Airport shuttle fee: USD 100 per vehicle (return, maximum occupancy 3)
- Self-parking fee: USD 15 per day
- Valet parking fee: USD 10 per day
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Frequently asked questions
Does JW Marriott Hotel Caracas have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at JW Marriott Hotel Caracas?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Caracas on 22 May 2026 start from RM949, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Hotel Caracas pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.
How much is parking at JW Marriott Hotel Caracas?
Self-parking is available for USD 15 per day. Valet parking is available for USD 10 per day.
What time is check-in at JW Marriott Hotel Caracas?
Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at JW Marriott Hotel Caracas?
Checkout is at 1 PM.
Does JW Marriott Hotel Caracas provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 100 per vehicle applies.
Where is JW Marriott Hotel Caracas located?
Situated in Caracas, this luxury hotel is within 1 mile (2 km) of Caracas Stock Exchange, Centro Comercial El Recreo and Tolon Fashion Mall. Sambil Caracas Commercial Center and San Ignacio Shopping Center are also within 1 mile (2 km). Chacaito Station is 8 minutes by foot and Chacao Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 49 out of 78 reviews
10 - Excellent
49
Rating 8 - Good. 20 out of 78 reviews
8 - Good
20
Rating 6 - Okay. 4 out of 78 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 78 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 78 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
manuel
3 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room
manuel
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Juan
19 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for business.
Juan
Stayed 2 nights in May 2026
Verified
10/10 Excellent
Diego
23 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, early check in, comfy pillows
Diego
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Mohamed
12 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Mohamed
Stayed 4 nights in Jan 2025
Verified
8/10 Good
JOHN
4 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
JOHN
Stayed 7 nights in Mar 2026
Verified
10/10 Excellent
RAMON
13 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
RAMON
Stayed 1 night in Sep 2025
Verified
8/10 Good
saade
20 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
saade
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Jorge
13 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Room, staff, pool, gym, dining
Jorge
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
JESUS FELIX
8 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
JESUS FELIX
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Yvanna
8 Jul 2025
Liked: Amenities, property conditions & facilities
Excelente
Yvanna
Stayed 10 nights in Jun 2025
Verified
10/10 Excellent
Jorge
29 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Jorge
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Cuiyan
6 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Cuiyan
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Jesus Daniel
20 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Jesus Daniel
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Ana
1 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
H
Ana
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
JOSE TOMAS
8 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien
JOSE TOMAS
Stayed 1 night in May 2026
Verified
10/10 Excellent
GILBERTO
14 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
GILBERTO
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Fernanda
26 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Bom hotel mas alimentacao cara e ruim
Fernanda
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
José Pablo
23 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Excelente servicio
José Pablo
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Diana
14 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Diana
Stayed 1 night in Nov 2024
Verified
8/10 Good
Verified traveller
3 Jan 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Verified traveller
Stayed 1 night in Jan 2019
Verified
10/10 Excellent
Verified traveller
24 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu
y las almohadas y colchas no so nuevas
Verified traveller
Stayed 2 nights in Oct 2018
Verified
10/10 Excellent
Miguel
29 Jan 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Exceptional hotel
Miguel
Stayed 1 night in Jan 2018
Verified
8/10 Good
Daniel
25 Feb 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.
Daniel
Verified
8/10 Good
trino
27 Jun 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel
muy bien