Hotel Chacao Cumberland

Property class: 3

Choose dates to view prices

At Hotel Chacao Cumberland , you can look forward to a free daily manager's reception, dry cleaning/laundry services and a 24-hour gym. The on-site restaurant, El Golozo, serves breakfast. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is RM325
RM376 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
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About the area

Located near a boardwalk, Hotel Chacao Cumberland is in Sans Souci neighbourhood and is connected to a railway/underground station. Children's Museum of Caracas and Caracas Cable Car Maripérez Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Avila National Park and Los Caobos Park. Centro Cultural de Arte Moderno and Centro de Arte La Estancia are also worth visiting. Visit our Caracas travel guide
Map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas

What's nearby

  • A cityscape with a stadium, high-rise buildings, and a mountain in the background.
    Central University of Venezuela
    4 min drive - 3.0 km
  • A monument with a tall obelisk in the center, surrounded by a pool and stairs, with buildings and mountains in the background.
    Altamira Square
    5 min drive - 2.6 km
  • Centro Comercial El Recreo
    18 min walk - 1.5 km
  • Sambil Caracas Commercial Center
    3 min drive - 2.0 km
  • Centro Comercial Ciudad Tamanaco
    3 min drive - 2.7 km

Getting around

  • Chacaito Station
    10 min walk
  • Caracas Station
    19 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    44 min drive

Restaurants

  • Coffeecake Factory
    1 min walk
  • Yantares Café Restaurant
    8 min walk
  • OCEANÍA Asian Cuisine & Sushi Bar
    8 min walk
  • Mr. Crunch
    1 min walk
  • Kamaka Sushi
    8 min walk

About this property

Hotel Chacao Cumberland

  • Hotel located in Sans Souci
  • You can look forward to a free daily manager's reception, dry cleaning/laundry services and a 24-hour gym at Hotel Chacao Cumberland . The on-site restaurant, El Golozo, serves breakfast. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • A water dispenser, luggage storage and laundry services
    • Meeting rooms and smoke-free property
  • Room features
  • All 80 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and baths
    • 40-cm LCD TVs with cable channels
    • Daily housekeeping, desks and phones

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 41 reviews
The price is RM202
RM235 total
includes taxes & fees
12 Nov - 13 Nov
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Frequently asked questions

Is Hotel Chacao Cumberland pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Chacao Cumberland ?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Chacao Cumberland on 23 Nov 2026 start from RM325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland doesn't offer parking.

What time is check-in at Hotel Chacao Cumberland ?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Chacao Cumberland ?

Checkout is at 11:00 AM.

Does Hotel Chacao Cumberland provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-midnight on request.

Where is Hotel Chacao Cumberland located?

Located in Sans Souci, this hotel is within 1 mile (2 km) of Caracas Stock Exchange, Centro Comercial El Recreo and Tolon Mall. La Chiquinquira Church and Central University of Venezuela are also within 1 mile (2 km). Chacaito Station is 10 minutes by foot and Sabana Grande Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chacao Cumberland Reviews

6.4

7.4

Cleanliness

7.0

Location

6.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 80 reviews
Rating 8 - Good. 17 out of 80 reviews
Rating 6 - Okay. 23 out of 80 reviews
Rating 4 - Poor. 20 out of 80 reviews
Rating 2 - Terrible. 7 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona atención habitación aceptable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Para la ocasión estuvo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
El servicio de tv muy antiguo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Leuk hotel

Mijn ervaring met dit hotel was. Kamer was uitstekend, alleen het eten was zeer bizar en slecht. Ik raad aan daar verblijven en buiten de deur eten. Ee is een goede Chinees in de buurt.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel liegt in einer verkehrsreichen Zone

Durch hohes Verkehrsaufkommen war das Hotel schwer zu errreichen. Das 1. Zimmer was uns angeboten wurde stank nach Schweiß. Frühstück mangelhaft, an einem Tag fiel das Früstück aus, es war ausverkauft. Es fiel uns nicht schwer, obwohl bezahlt, das Hotel vorzeitig zu verlassen.
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service

para mejorar un servicio costoso

En realidad llegar es fácil, pero en cuanto a mi experiencia se ve que no habian cambiado las sabanas tenia cabellos de otras personas y otras impurezas, en cuanto al agua ademas de ubicarla en otros pisos su sabor no es puro por otra parte la unica vez que fui al desayuno no había lo ofrecido y las frutas estaban marchitas.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

aceptable

El gimnasio tiene unas máquinas en mal estado. El wi fi es de baja cobertura. Prácticamente no sirve en las habitaciones.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

se recomienda

Esta bien ubicado y en buenas condiciones el desayuno es bueno
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos !
Verified review

6/10 Okay

Disliked: Cleanliness

Comparado com o resto, é bom.

Tinha boa acomodação, a limpeza estava mais ou menos. Não tinha agua quente no chuveiro e o WIFI é pessimo no quarto. No geral, comparando com a cidade que tinha falta de água e de produtos basicos (papel higienico por exemplo), até que o hotel esta bom.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

"Camas confortables";

Agradable. Pero nunca se pudo acceder a internet
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Excelente ubicación"

"Camas confortables"
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English