Outdoor pool, open 6:00 AM to 6:30 PM, pool umbrellas
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Reviews of Ridge Royal Hotel

3 out of 5
Ridge Royal Hotel
No. 1 2nd Ridge, Cape Coast

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 8 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 7 out of 78 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yvonne, philadelphia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I was traveling with a friend and requested 2 twin beds, their standard double room. However when we arrived they had gave us a room with 1 king size bed and the room was moldy. We were told that they could move us to another room but we have to settle for one bed. They suggested that we should go to dinner and they would move us while we dined.. That did not happen, we were forced to to wait for the new room, and this new room did not have a working AC. At 12:30 AM the next morning, we were placed in a room with working AC and one bed. My main issue was not the mishaps but the nonchalance of the staff. No phone call to apologize or an attempt to compensate in any manner.
Stayed 1 night in May 2024

10/10 Excellent

Conchita, CHARLOTTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the rooms ate comfortable. I've stayed there a few times.
Stayed 2 nights in Apr 2024

4/10 Poor

Maxine Alma

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service in restaurants. Smelly women room.poor lighten very few towels.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Rooms are nice and in good condition. Beautiful garden. Not a lot to do in the area but there are poolside parties on some evenings. Staff is very friendly. The food is just okay. Breakfast was a little bland. The poolside menu was good. The chicken burger is mostly bread but the chicken club sandwich was better. Great place to relax if you’re not looking for much to do.
Stayed 5 nights in Feb 2024

10/10 Excellent

Priscilla

Stayed 3 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here. The staff was incredibly accommodating and professional. My room was beautiful and looked exactly as shown on the pictures. Nice gym and pool area and the landscaping is beautiful.
Stayed 1 night in Nov 2023
Response from RRH on 28 Nov 2023
Hi Pamela,Thank you for the good review.Looking for forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Anarfi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2022

8/10 Good

Hsi Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good. Room is a bit old but spacious.
Stayed 1 night in Sep 2022

6/10 Okay

Ransford

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I always stay at this hotel when I visit Cape Coast, infact it is one of my best hotels in Ghana. This stay was a bit different. The toilet wasn't clean, the TV was broken and there was no hot water running . I reported this to the receptionist and I was assured the maintenance team will work on it, but nothing was done. Overall it was an okay experience this time. I hope the hotel management will inspect all rooms before checking in clients. Royal Ridge, you can do better than this.
Stayed 1 night in Aug 2022
Response from Sam on 12 Sept 2022
Thank you very much for your feedback and sorry for the inconvenience.we will check this to avoid such a situation for you and our other guests.once again Thank you very much for staying with us

4/10 Poor

Heidi

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Alice

Stayed 1 night in May 2022

8/10 Good

Hilari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Cape Coast at Ridge Royal Hotel
Stayed 2 nights in Apr 2022

2/10 Terrible

godfred, Union

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Clarence, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hopefully we will be coming back soon as this is my favorite place to stay
Stayed 2 nights in Feb 2022

10/10 Excellent

Clarence, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 6 day stay as always has been great
Stayed 1 night in Feb 2022

2/10 Terrible

Bryan

Stayed 2 nights in Feb 2022

10/10 Excellent

Clarence, Altadena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything is great, love the executive suite especially the shower. I’m 6’2 and 285 and the washroom really was large enough. I’ve stayed here for 3 days in November and now it looks like another 5 days.
Stayed 2 nights in Feb 2022

8/10 Good

Tarisai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Coast
Great stay at beautiful hotel. Comfortable bed. Array of foods to choose from from their buffet - breakfast, lunch and dinner.
Stayed 2 nights in Feb 2022
Response from Sam on 25 Feb 2022
Thank you very much for choosing Ridge Royal Hotel and your comments are very well received

10/10 Excellent

Roslyn Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 1 night in Jan 2022
Response from Sam on 25 Feb 2022
Thank you very much for choosing Ridge Royal Hotel

8/10 Good

Gregory

Stayed 1 night in Jan 2022
Response from Sam on 25 Feb 2022
Thank you very much for choosing Ridge Royal Hotel

10/10 Excellent

Roslyn Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, room comfort
Disliked: Staff & service
Resort vibe
Big resort without much atmosphere.
Stayed 1 night in Jan 2022

10/10 Excellent

Clarence, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the food, our suite we stayed in and especially the staff
Stayed 1 night in Nov 2021

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time , clean rooms and excellent service . I’ll definitely recommend this hotel
Stayed 2 nights in Oct 2021

10/10 Excellent

Abdallah

Stayed 2 nights in Oct 2021

4/10 Poor

Carl

Disliked: Cleanliness, staff & service
It was nice
Stayed 6 nights in Sep 2021

2/10 Terrible

Darius

Stayed 1 night in Sep 2021

8/10 Good

ZENOBIA ELIZA

Stayed 4 nights in Aug 2021

10/10 Excellent

Christian

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility for the purpose of my stay, but internet services left much to be desired.
Stayed 3 nights in Jul 2021

8/10 Good

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down one of the best hotels I've ever stayed. The room was awesome and the staff was very professional. The only problem I had was that the pool was not prepped for use in the morning.
Stayed 2 nights in Apr 2021
Response from Sam on 18 May 2021
Thank you very much for staying with us and for your feedback. We will work on the swimming pool timings to allow for early swimmers

10/10 Excellent

NONKULULEKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Cape Coast
Great hotel in Cape Coast. The rooms are comfortable and the breakfast spread was good.
Stayed 1 night in Dec 2020
Response from Sam on 18 May 2021
Thank you very much for your feedback. looking forward to serving you better on your next visit

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020
Response from Sam on 1 Jan 2021
Thanks for staying with us

8/10 Good

Thomas Jnr

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Sam on 1 Jan 2021
Thanks for staying with us

10/10 Excellent

MARVIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Sam on 1 Jan 2021
Thanks for staying with us

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Sam on 20 Nov 2020
Thank you very much for the feedback

6/10 Okay

Bernhard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Improvements are necessary
The hotel is not bad. The service had been bad. The rooms are nicely furnitured, the beds are very good and the bath shall be maintained a bit. The arragements of the hotel are nice and it looks well cultivated even outside. We had a business dinner at the restaurant. The menue is under the 4 star level. We ordered the food and it took more than 90 minutes!! The servants are really not trained enough for this kind of hotel. Our guests told the servants (when they had been around....) to pack the food after one (1 !) hour... When the food came they delivered me a wrong meal.... OK...Cape Coast. OK... Africa. Management: PLEASE TRAIN YOUR PEOPLE. PLEASE. This does NOT fit with your charged prices. The servants beside the restaurant are not trained enough as well. But you can stay well in the rooms. All my employees enjoyed the stay beside the servants. I am not so sure, if we should book this hotel for our next stays again.
Stayed 1 night in Oct 2020
Response from Sam on 20 Nov 2020
Thank you very much for your feedback. we will retrain our staff. looking forward to hosting you again sometime soon Managemnet

10/10 Excellent

Emmanue Odei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Sam on 1 Jan 2021
Thanks for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2020
Response from Sam on 1 Jan 2021
Thanks for staying with us

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in Cape Coast
This is probably the nicest hotel in Cape Coast, and because of that I would stay here again, but had a couple incidences that were not ideal. I asked to be put in a quiet room. I was a single female traveling alone so made SURE my door was locked. I was going to sleep around to a lot of noises going on (it didn't really sound like other guests). Anyway, the door opens to my room, and I loudly say hello and then a man apologizes and exits. I'm freaked out that someone can get into my LOCKED room. So I get up to go talk to the front desk. The man is in the hall, and is a worker working on the a/c ( IN THE MIDDLE OF THE NIGHT)- by the 'supposed quiet room'. He said the hotel gave him a list, my room was on the list, he assumed it was empty, the key card let him in. I said so your key card can override my lock? That is NOT ok. They don't have the usual chain/bar lock only deadbolt, but this deadbolt turns 360 in either direction for as long as you want to turn it. Anyway he explained to me that horizontal is LOCKED and vertical is unlocked. I had turned it 180 vertical to vertical so it was unlocked. He obviously meant no harm, and was super apologetic, but you can imagine my adrenaline at this point. The hotel is a bit away from town so I asked for a taxi, and no one seemed to know how to get one there, or at least not quickly. 5 minutes later I walked down to the main road to get one. I still think it is safe and amenities are good. Would stay again like i said
Stayed 2 nights in Mar 2020
Response from Francis Amoh on 23 Mar 2020
Dear Valued Guest, Thank you for choosing Ridge Royal Hotel as your preferred hotel in Cape Coast. We have read and taken note of all the issues you raised in your review and we will make sure to render excellent service to you in future. Ridge Royal Hotel Management would like to apologize for the inconvenience this might have caused you. You can please contact me on 0244544741 when you plan to use our hotel in the near future. Thank you for your cooperation. Yours faithfully, Francis Amoh Front Office Manager Ridge Royal Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping. Near tourists sites. Beautiful large pool. Great dining
Stayed 3 nights in Jan 2020
Response from Sam on 19 Feb 2020
Thank you very much. Hope to see you back soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Having a pool was nice. The bar outside. I didnt like the limited breakfast options and location.
Stayed 1 night in Dec 2019
Response from Sam on 19 Feb 2020
Thanks for staying with us. your comments well taken, any suggestions of choice of Breakfast?

10/10 Excellent

Law

Travelled with group
Liked: Staff & service, property conditions & facilities
I loved everything about this hotel and most especially safety.
Stayed 1 night in Dec 2019
Response from Sam on 19 Feb 2020
Thanks for your comments see you again soon

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Sam on 1 Jan 2021
Thanks for staying with us

10/10 Excellent

Stephen, NeNew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious modern room with beautiful furnishings.
Stayed 1 night in Nov 2019
Response from Sam on 1 Jan 2021
Thanks for staying with us