We are overjoyed to hear that your stay at Surfsand Resort was so enjoyable, from check-in to check-out. It is wonderful to learn that the kindness and friendliness of our team made your experience smooth and pleasant. The fact that your oceanfront suite, with its unique galaxy light and comfortable amenities, was a hit with both your son and yourselves is particularly gratifying. We are honored by your decision to make us your sole choice when visiting the coast and eagerly anticipate your next visit!

We are thrilled to hear that you found your stay at Surfsand Resort to be excellent! It is always our goal to provide a wonderful experience and we are glad that we met your expectations. We look forward to the opportunity to welcome you back for another stellar visit.

Having you at Surfsand Resort was wonderful, Michael. We love that your experience was impeccable and we hope you will return to enjoy us again! Thank you!

Connie, what high praise! We are thrilled you could visit and enjoy our beautiful updates at Surfsand Resort. We hope to share many more impeccable experiences with you in the future!

It is disappointing to learn that your stay wasn't as ideal as it could have been, Paige. We hope to see you again soon for an improved experience.

Cliff, thank you for being our guest at the Surfsand Resort! We're delighted you enjoyed your experience, and we're grateful for your five-star rating. Please return to make more memories with us soon!

Jeremy, it is heartening to learn that our incredible team at Surfsand Resort went out of their way to assist you and ensure your stay was the best it could be. The team prides itself on delivering exceptional service and going the extra mile for guests. Your positive experience reflects their dedication to making every guest's visit memorable and enjoyable. All of us look forward to welcoming you back for another outstanding stay in the future!

Your five-star rating means a lot to us, Molly! Thank you and we hope to see you back soon.

It was a pleasure to have you as our guest, Alice, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

Reading how eager you are to return to Surfsand Resort is a truly rewarding compliment, Shelby! Thank you for sharing your kind words. We hope your next trip will be soon too!

Thank you for your top score! We look forward to your next stay with us, Johnnie.

We are so excited to be almost finished with our incredible renovations, Jordyn, and we appreciate your patience as we work to improve your future visits. We are just as eager for your return and cannot wait to share our beautiful updates here at Surfsand Resort!

Thank you for your five-stars, Andrea. We look forward to your return and hope it's soon!

Knowing you had a terrific time at Surfsand Resort fills us with pride. Thank you, Jerry. Hurry back for another wonderful vacation!

Thank you, Srinvas, for your review. We were happy to welcome you to Surfsand Resort and provide a perfect escape. We are currently working hard on improvements to enhance any future visits. When we are complete, we hope you can return so we can continue to impress you!

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Lorri.

The picturesque views we provide at Surfsand Resort is something we take great pride in. We loved sharing them with you and hope to do it again soon, La Donna. Thank you!

Brenda, we're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

Andrew, it's fantastic to hear you found your experience with us to be spectacular! We strive to ensure every guest encounters something truly memorable and exceptional, and it seems we succeeded during your visit. We look forward to the opportunity to welcome you back to Surfsand Resort for another beautiful getaway!

Thank you for your understanding and positive outlook, Nathan. It's regrettable that the Jacuzzi room was not available as planned, but it's heartening to hear that the efforts to make up for this inconvenience were appreciated. Unfortunately, when reservations are not made through us we are not aware of the details prior to guest arrival. Ensuring a pleasant stay despite the unexpected hiccup speaks volumes of the dedication to guest satisfaction. We are delighted to know the rest of your visit was enjoyable. We would love to help you plan your next trip to ensure it is seamless all around.

We appreciate your feedback, although we regret that your recent stay did not meet your expectations. We sincerely apologize for the inconveniences you experienced, including the issues with the internet, air conditioning, bed comfort, TV remote, and the ongoing remodeling. Your feedback is important to us, and we will certainly use it to improve our services and communication with guests. We understand your disappointment and hope that you might consider giving us another chance to provide you with a more enjoyable experience in the future. Your satisfaction is our priority and we are confident we can restore your full confidence in us.

Hello Theresa, My apologies for issues you encountered with your stay, it seems that your issues were all centered around internet outages. We do our best to accommodate and please all of our guests and we apologize for falling short in your case. Regarding the internet specifically we have done our best to ensure that we are communicating to guests that the renovation work is ongoing and that this is having an impact on some of our serivces. We also had some internet issues due to the recent ice storms and power outages that are still having an impact on our serivce providers and thus the hotel internet. This should have been presented to you by the front desk and we are sorry that it was not. We would like to make some accommodations, so you feel heard and valued, this is extremely important to the Surfsand. If we make a mistake or something happens, we need to make up for that and we owe this to you. We pride ourselves in wonderful accommodations and great service and it does not sound like this was the case for your visit. That being said we would like to offer you a 100 discount on a future stay at Surfsand Resort a breakfast for two guests at our very own Wayfarer. This offer is valid for up to one year after the date of this email 1.23.24. Again, we are sorry, and I would be happy to discuss this further with you if you would like. We hope to hear back from you via email or call. Thank youPhillip Wilson, General ManagerSurfsand Resort & Wayfarer Restaurant148 West Gower Cannon Beach, OR 97110 d 702.810.2344

We are delighted we made such a great impression on you, Jerry! Thank you, please visit again soon.

Thank you for your feedback, Christopher. We're delighted to hear that the front desk team was extremely courteous and helpful during your stay at Surfsand Resort. It's wonderful that you found the dining options nearby convenient and that your room met your expectations, along with enjoying the amenities we offer. We appreciate your kind words and look forward to welcoming you back for more memorable getaways in the future!

Thank you for sharing your thoughts, Benjamin. We're delighted to hear that you found Surfsand Resort to be a beautiful place to stay in Cannon Beach and that you enjoyed the easy access to the beach, dining, and shops. It's great that you found the room layout, including the open tub concept unique and ideal. We look forward to welcoming you back for more enjoyable stays in the future!

Thank you, Jaimee, and we can’t wait to welcome you back again for another five-star stay!

Joseph, we appreciate you choosing to stay with us and are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

Evan, thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

What a treat to read our recent updates impressed you tremendously, Megan! However, we are very sorry about the isolated difficulty with the water. We will have maintenance look into this promptly so it does not occur again. We hope you can return to Surfsand Resort soon so we can earn that last star. Thank you!

Jayden, we are very sorry your room was not what you anticipated. Unfortunately, when reservations are not made with us we are not aware of the details before you arrive. Therefore, room types are based on availability at check-in. We would love to help you with your future travel plans to ensure a seamless experience all around. We are confident we can win you over entirely!

Leeann, it's fantastic to hear that your experience from check-in to housekeeping was wonderful. We're especially delighted to know that you and your dogs enjoyed your time on the beach! Providing a welcoming and enjoyable experience for all our guests, including the furry ones, is important to us. Thank you for choosing to stay at Surfsand Resort and for sharing your positive feedback. We look forward to welcoming you and your dogs back for more perfect beach days in the future!

Maya, it's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.

Thank you for honoring us with a perfect score, Lori! We're excited for the opportunity to welcome you back soon.

We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Glenn!

Thank you for your feedback, Monica. We deeply value your input regarding your recent stay at our location. It's regrettable to hear that the room assigned to you did not meet your expectations in terms of the view. We understand how important it is for our guests to have the experience they anticipate, and we apologize for the disappointment caused by the partial obstruction from your balcony. We have a variety of rooms and are confident we can get it right next time. We hope to have the opportunity to better serve you in the future, providing a stay that fully meets your expectations and aligns with our commitment to guest satisfaction.

Thank you for rating your stay, however, we wish we could have provided you with a visit that was nothing short of exceptional. Please, join us again, as we trust we can change your impression!

Susan, thank you for your perfect rating of Surfsand Resort. We are delighted you had an excellent stay and were pleased with our beautiful and scenic location. It is also wonderful to hear that you were pleased with our restaurant and clean accommodations. Your kind words about our team are very much appreciated. The pleasure would be ours to welcome you back!

What delightful compliments, Amber. Nothing brings us more joy than knowing we ensured an unparalleled getaway with our stunning views and cozy accommodations here at Surfsand Resort. We enjoyed surpassing your expectations and hope to do it again soon! Thank you!

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back.

Hello Edna, Thank you for spaeking with me it seems as though this review as in error for Surfsand resort. We were very surprised to see a 2/10 as we have much higher expectations of our property, amenites and service.

Thank you for sharing your experience, Ashley. We're delighted to hear that your stay at Surfsand Resort, from check-in to check-out, was wonderful, despite the stormy weather. It's great to know that the indoor pool and hot tub, along with the complimentary fresh cookies and Tillamook ice cream, were highlights for you. We're also glad that the cleanliness and comfort of your room, especially the beds and bathtub, added to the coziness of your stay. We would love to welcome you back during better weather, so you can fully enjoy the beach, our complimentary bike cruisers, and the easy access to downtown.

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Olivia.

Thank you for your comments, Eric. It's wonderful to hear that the welcome beer and cookies made a great first impression and that our team's warmth stood out during your stay at Surfsand Resort. We love to start our guests' visits off with a special touch of hospitality. We look forward to welcoming you back for more enjoyable moments!

Thank you for your feedback, Silvia. It's gratifying to know that you found everything pristine and peaceful here at Surfsand Resort. We strive to provide a comfortable and relaxing environment for our guests, and we're delighted that we could meet your expectations. Looking forward to your next visit for another serene and restful experience!

Receiving your top score means a lot to us! Thank you and we hope to see you again soon, Sarah!

Receiving your top score means a lot to us, Benjamin! Thank you and we hope to see you again soon.

Thank you for sharing, Tom. It's great to hear that you had a wonderful time at Surfsand Resort and appreciated the privacy and efficiency during your stay. We're glad that the seamless check-in process contributed to a positive experience. We hope to offer you another enjoyable getaway!

Thank you for your enthusiastic feedback, Jamie! We're thrilled to hear that you had a wonderful experience at Surfsand Resort. It's great to know that our shuttle service added convenience to your stay and that the beachfront location was a highlight for you. We aim to create a relaxing and enjoyable environment for our guests, and we're glad we could do just that for you. We look forward to welcoming you back for another incredible getaway in the future!

Thank you for sharing your experience, Allison. It's wonderful to hear that Surfsand Resort provided the perfect setting for you to unwind with the ocean as your backdrop. We're glad that the team's attentive and warm service and the excellent condition of your room added to the serenity of your stay. We look forward to welcoming you back for more moments of relaxation and enjoyment by the sea soon.