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Reviews of The Wina Villa Canggu

4 out of 5
The Wina Villa Canggu
Jl. Tegal Asri No. 07, Banjar Tegal Gundul, Pantai Berawa, Canggu, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joycelyn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Villa is super old and dirty. Bedsheets & linen were yellowish, mould spots were all over the bathroom walls. Cutlery (e.g. drinking mugs) were also stained and don't look safe for consumption use. Villa is in need of a huge makeover, will NOT recommend anyone to stay here.
Response from The Wina Villa Canggu on 19 Dec 2023
Dear Mr/s. Joycelyn, Warmest greeting from The Wina Villa Canggu. Thank you very much for sharing your experience during your recent stay at The Wina Villa Canggu. We are on process improving our property to give better experience for our guest in the future. We do apologize that your stay in our property failed to satisfy your expectation at the moment. Please be assured that your feedback is very valuable to us in order to improve our services and we kindly ask you to accept our apology. We will always try our best to give an excellent service for our beloved guest.We hope to accommodate you again at The Wina Villa Canggu your private pool vila gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day.Warm regards,The Wina Villa CangguThe Wina Resort & Management

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great private location with nice staff. Area is a short bike ride from the centre of Canggu but plenty of nice food options within 15min walk.
Stayed 8 nights in Aug 2023
Response from Sindi on 1 Sept 2023
Dear Mr. Michael, Thank you very much for sharing your thought. We really happy to hear that you love a whole experiences during your stay at The Wina Villa Canggu. We do hope we could creating another wonderful experience for your next stay. Once again thank you for your trust and could not wait to have you again soon. Kind Regards, The Wina Canggu (The Wina Resort and Management)

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was in a great location, the staff were friendly. Our villa had a lovely pool but it saw no sun all day so it was always freezing. The villa is great but not well maintained or cleaned. The bath was filthy as well as he little things like curtains etc had stains all over. For the price I would not stay there again.
Stayed 3 nights in Aug 2019
Response from Ratih on 29 Aug 2019
Dear guest, Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us. We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future. We hope to see you again in the future and wish you the very best. Best Regards, Sales Admin

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from ratih on 29 Aug 2019
Dear Guest, Thank you for staying with us recently and we're glad to have you at our villa. It's truly appreciated for sharing your experience once stayed with us and glad to know that you having a wonderful times. We shall look forward to welcoming you again to stay with us during your next holiday in Bali. Best Regards, Sales Admin.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The tourist area
The condition of the toilets got to improve mainly the bathtubs. Breakfast well let's just say i got diarrhoea. There were ants around the pool area and sometime spider it you're lucky enough. The balcony got to change the furniture its wear and tear. Ouh quite a remote location got to have a transportation big time.
Stayed 4 nights in Jan 2019
Response from ratih on 29 Aug 2019
Dear Guest, Thank you for staying with us recently and thank you for taking the time to share your experience once stayed with us. We truly value any opinions of our customers for our improvement. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue and spoken with the team to fix it and do our best to make sure this kind of issue will not happen again in the future. We hope to see you again in the future and wish you the very best. Best Regards, Sales admin.

8/10 Good

Michael

Liked: Property conditions & facilities, room comfort
Could be better
Staff are very friendly...but also very in-experienced which reflected on the service received.
Stayed 2 nights in Jan 2019

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended Dream Villa
We stayed at a few different villas during our Bali trip, and D'Wina was by far our favourite. The busier Seminyak area is only a short (10 minute) and very affordable taxi ride away, but we preferred to stay local. Amazing restaurants offer delivery straight to the villa (including one notable Italian restaurant that makes seriously tasty gluten-free pizza!), and fantastic local cafes and restaurants are well within walking distance. A supermarket is under a minute's walk away, just in case you need anything. The service is attentive, friendly and kind. We could not fault the staff at all. They were helpful and eager to please. The villa was very, very generous (two spacious bedrooms, two bathrooms, an indoor and outdoor dining area, a kitchenette with island bench, a living area AND a generously-sized, clean outdoor pool) and we wished we could stay longer. Upon our next visit to Bali, we fully intend to stay here again. We highly recommend D'Wina Villas Canggu!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury getaway
What a lovely 5 nights in this wonderful property. The only drawbacks are the location, which is quite a way from the beach, and the fact that other guests were extremely noisy until after midnight. The management apologised but it was not the hotel's fault it was the inconsiderate family who in the villa adjacent ours.

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the chilled vibes and the fact that there were a lot of restaurants close to it. On the other side it is super quiet there. It’s a nice place to relax in busy canggu. The equipment of the villa is a bit old but still ok.
Stayed 3 nights in Jun 2023
Response from Sindi on 25 Aug 2023
Dear Mr. Tobias, Thank you very much for your feedback and share your experience during your stay at The Wina Villa Canggu. We really happy to hear that you like the location and also the vibes of our villa. However we apologize there something based in our facilities that not meet your expectations at the moment. Your feedback is really valuable for us. We will always try our best to giving an excellent service for all our beloved guest. We hope to see you again at The Wina Villa Canggu your private villa gateaway in Bali. Thank you for your support and sharing. Have a beautiful day. Kind Regards,The Wina Canggu (The Wina Resort & Management)

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Afgelegen, voordeel rustige ligging.
Groot kunstwerk brak af en viel in bad. Hierdoor 24 uur zonder water. Uiteindelijk vergist naar andere kamer, die helaas niet schoon was. Handdoeken ook niet altijd schoon, ook lakens niet. Na vragen schone lakens kregen we die wel. Soms ook te weinig wc papier.