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Grande Hotel Canela

3.5 star property
Travelers unwind with spa treatments and indoor pool relaxation at this family-friendly retreat where gardens and playgrounds offer entertainment for all ages

Choose dates to view prices

Grande Hotel Canela offers a peaceful getaway with a breakfast buffet and wellness options. Guests can relax by the indoor pool, enjoy the garden and playground. The hotel provides free WiFi, laundry facilities, and multilingual staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM427
RM484 total
includes taxes & fees
3 Apr - 4 Apr

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Room options

View all photos for Deluxe Chalet

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Minibar, in-room safe, individually decorated, desk

Luxury Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Highlights

Individually decorated
Air conditioning
LED TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
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About the area

Vila Luiza, a neighbourhood in Canela, is home to Grande Hotel Canela. Stone House Theater and Teatro Municipal de Canela are cultural highlights, and travellers looking to shop may want to visit Gramado Covered Street and Gramado Central Avenue. Space Adventure Canela and Roda Canela are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing. Visit our Canela travel guide
Map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000

What's nearby

  • Joao Correa Square
    8 min walk - 0.7 km
  • Canela Automobile Museum
    9 min walk - 0.8 km
  • Teatro Municipal de Canela
    9 min walk - 0.8 km
  • Cathedral of Our Lady of Lourdes
    14 min walk - 1.2 km
  • Parque Terra Magica Florybal
    5 min drive - 2.4 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    108 min drive

Restaurants

  • Pappardelle
    5 min walk
  • Galangal Restaurante Asiático
    7 min walk
  • Hotel Serra Nevada
    6 min walk
  • Ibi Burguer
    7 min walk
  • Le Chalet de La Fondue
    7 min walk

About this property

Grande Hotel Canela

Hotel near Gramado Covered Street
You can look forward to a free breakfast buffet, a terrace and a garden at Grande Hotel Canela. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and laundry facilities.
You'll also enjoy perks such as:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • A billiards/pool table, a TV in reception and multilingual staff
  • A front desk safe, tour/ticket information and a 24-hour front desk
Room features
All 94 individually decorated rooms feature thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to June 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Frequently asked questions

Does Grande Hotel Canela have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from March 1 2026 until June 30 2026 (dates subject to change).

How much does it cost to stay at Grande Hotel Canela?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Grande Hotel Canela on 3 Apr 2026 start from RM427, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grande Hotel Canela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grande Hotel Canela?

Self-parking is free at this property.

What time is check-in at Grande Hotel Canela?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grande Hotel Canela?

Checkout is at noon.

Where is Grande Hotel Canela located?

Located in Vila Luiza, this hotel is within a 10-minute walk of Canela Automobile Museum and Joao Correa Square. Stone House Theater and Teatro Municipal de Canela are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grande Hotel Canela Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 183 out of 287 reviews
Rating 8 - Good. 83 out of 287 reviews
Rating 6 - Okay. 16 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 1 out of 287 reviews

Reviews

10/10 Excellent

Luziane

Liked: Cleanliness, staff & service, amenities
Hotel maravilhoso, amplo, área externa deliciosa em meio a natureza, ótimo café da manhã, quartos limpos, aconchegates e funcionários muito atenciosos.
Stayed 3 nights in Dec 2025

10/10 Excellent

VILMAR RAULINO DA SILVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 5 nights in Nov 2025

8/10 Good

ADRIANA

Liked: Cleanliness, staff & service, amenities
A equipe do hotel é maravilhosa, super atenciosa. O hotel é muito bonito, porém necessita de alguns reparos nos chalés. O café da manhã é muito bom e a localização do hotel é muito boa, muito perto do centro de Canela.
Stayed 4 nights in Nov 2025

6/10 Okay

Maria Thereza

Liked: Staff & service
O quarto estava com a calefação sem funcionar e a limpeza do quarto deixou a desejar.
Stayed 8 nights in Nov 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, amenities
Schönes etwas älteres Hotel in großer Parkanlage
Stayed 2 nights in Oct 2025

10/10 Excellent

José Wolmes M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, café da manhã muito bom. Limpeza, ótimos quartos, silêncio.
Stayed 4 nights in Oct 2025

8/10 Good

Ana helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar acolhedor
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar ímpar, com natureza, história, conforto e bom atendimento.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais Aparecida S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, café da manhã delicioso, hotel enorme com vários ambientes!
Stayed 3 nights in Sep 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Os chalés estão em uma condição muito ruim de conservação. A calefação não funcionou da forma que deveria.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiane Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei

Adorei o hotel. Tem trilha, lago com gansos, cadeiras no jardim com fogo de chão. Café da manhã delicioso.
Stayed 1 night in Jul 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!!
Stayed 7 nights in Jun 2025

4/10 Poor

Tarcisio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção.
Stayed 3 nights in Jun 2025

8/10 Good

Altemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um oásis.

Um hotel muito confortável com uma área verde muito especial.
Stayed 2 nights in Apr 2025

10/10 Excellent

cintya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Ótima infra.
Stayed 1 night in Apr 2025

8/10 Good

Janine

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Bom, mas precisa de uma atenção com a limpeza

O hotel é tradicional de Canela e a estrutura é ótima. A cama que deixa a desejar, pois há um "buraco" no meio (duas camas de solteiro unidas). O café da manhã é razoável. A piscina estava muito suja e o chão do quarto empoeirado demais. Ainda assim a estrutura é bacana, pois cedem bicicletas para passeio na cidade, há uma trilha dentro da propriedade e o atendimento é muito cordial
Stayed 1 night in Mar 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível a propriedade do hotel, está colocado num mega terreno no centro de Canela, as instalações de todo o hotel são perfeitas.
Stayed 3 nights in Mar 2025

6/10 Okay

Fabiana

Liked: Staff & service
Disliked: Cleanliness
Limpeza ficou muito a desejar em todos os dias. Localização excelente. Tomadas no quarto não são atuais 3 pinos, Tv pequena.
Stayed 4 nights in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom ,mas poderia ser melhor cuidado.
Stayed 4 nights in Dec 2024

10/10 Excellent

veridiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo beneficio, a localização é muito boa
Stayed 3 nights in Dec 2024

10/10 Excellent

Valério Benjamim de Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café muito fraco para o nível do hotel,fora isso tudo ótimo.
Stayed 5 nights in Dec 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Àrea externa show !!

Espaço interno , quarto, banheiro e uma ante sala , muito bom!! Unica coisa indesejável, e que não se tinha autonomia, era o funcionamento direto , noite e dia, da calefação, e com temperatura na cidade, de mais de 30 graus e a noite não mais que 17 graus . Foi feito pedido a recepção p/desligar mas sem sucesso!! Acho que deveriam dar mais atenção na manutenção externa dos chalés, limpeza e pintura . Area externa bem sujas . Colchão da cama de casal longe de ser box king, super mole,, resultou numa baita dor nas costas por 2 dias de hospedagem! Atenção, não condiz com.o preço pago !!
Stayed 2 nights in Nov 2024

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência

Hospedar-se no ícone Grande Hotel Hanela é uma viagem na história, local com alma. Propriedade linda, ampla, com museu e Athos Bulcão. Um local que merece mais zelo.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, ambiente agradável e paisagens de tirar o fôlego! Quarto amplo e com uma sacada linda, atendimento nota 10. Serviço de quarto rápido e comida maravilhosa.
Stayed 1 night in Oct 2024