We arrrived to the overly spacious lobby & check in area. Check in was fine but when we got to the room... the first one we were booked in was on the left side of the hotel if you are facing the beach. There were spiders and cobwebs in a few places in the room and in the passage before the room. The bedsheets had blood stains on them and the net curtain had a big rip in it. We are asked to be moved to a clean room. We were shown another one 2 floors above on the same side, no different at all, dirty. They then asked us to wait while they cleaned another room on the first floor for us. The room was slightly clean but still not great. Even worse it was directly across a little rat infested road to the noise restaurant. The start before 6am & don’t quieten down until after 11pm. There is also a massage company on the first floor, the entrance of which was less than 10m from our bedroom door. I complained again in the morning, our only option was to pay more money and be moved to the top right of the hotel sea facing (6th floor). The room was much cleaner and the big window made it feel more spacious, had we been given this room first our stay and review would have been different. The shower in the bathroom had no pressure and the water never got hot, warm at best.
