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Hotel Serra da Estrela

3.5 star property
Travelers rejuvenate with massages while kids splash in the children's pool at Hotel Serra da Estrela, creating unforgettable moments with mountain views

Choose dates to view prices

Hotel Serra da Estrela in Capivari offers family fun and relaxation. Enjoy the sauna, steam room, massages, and a complimentary breakfast buffet. Stay connected with WiFi while kids play in the pool and playground. Adults can relax with books from the library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM542
RM569 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 20

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Serra da Estrela have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Hotel Serra da Estrela?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Serra da Estrela on 25 May 2026 start from RM542, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serra da Estrela pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 100.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Serra da Estrela?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Serra da Estrela?

Check-in begins at 3 PM.

What time is check-out at Hotel Serra da Estrela?

Checkout is at noon.

Where is Hotel Serra da Estrela located?

Located in Capivari, this family-friendly Campos do Jordão hotel is within a 5-minute walk of Cadij Shopping Center, Aspen Mall and Capivari Shopping Center. Sao Benedito Church and Campos do Jordão Convention Center are also within 5 minutes. Campos do Jordao Emilio Ribas Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 392 out of 532 reviews
Rating 8 - Good. 109 out of 532 reviews
Rating 6 - Okay. 23 out of 532 reviews
Rating 4 - Poor. 6 out of 532 reviews
Rating 2 - Terrible. 2 out of 532 reviews

Reviews

Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Anacarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente ! Ckm
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was terrible!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rita c z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Cassio Meirelles

Liked: Cleanliness, staff & service, amenities
ESAVA UDO ORGANIZADO, CAFE DA MNHA BOM E FUNCIONARIOS EDUCADOS
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Katia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento, a localização e o café da manhã são bons. Apesar de ser cliente do hotel há muitos anos, essa vez a hospedagem desapontou demais, um hotel que tem uma diária com preço elevado não pode ter uma quarto tão ruim, fazia um calor absurdo, impossível ficar dentro do quarto, não tem ar condicionado, o banheiro esta precisando de manutenção das torneiras e da descarga que fica vazando constantemente, no quarto tem apenas 1 tomada. Mas a que mais desapontou foi a temperatura dentro do quarto, estava impossível ficar até com as janelas abertas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LUCAS

Hotel impecável, quarto
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARCELI

Liked: Cleanliness, staff & service, amenities
Para mim, o melhor hotel de Capivari!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bem localizado e permite acesso à pé a área de compras e restaurantes. As opções de comida vegana são enormes porém existe a variedade não vegana.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities
Todos funcionarios educados e atenciosos, limpeza impecavel. Localizacao otima. Voltarei com certeza.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mauren

Liked: Cleanliness, staff & service, amenities
Estrutura excelente, quarto bom e equipe simpática. Vale destacar algo pontual: o alarme de incêndio disparou aproximadamente às 3:30 e entendo que isso pode de fato acontecer. O problema foi a falta de informação na madrugada, pois não sabíamos o que estava acontecendo e qual comportamento adotar. Também vale a pena uma manutenção no banheiro do quarto, pois o botão da descarga estava solto e acabou caindo da parede. De qualquer forma recomendo o hotel, pois a localização é ótima e a estrutura também. .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei de tudo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andressa

Liked: Cleanliness, staff & service, amenities
Excelente localização, café da manhã delicioso, quartos confortáveis e equipe maravilhosa.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Athanassios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel , só acho que poderia ter mais opções o cardápio, a não ser somente comida vegana
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia. Café da manhã bem variado; hotel bem pertinho da Villa Capivari. Dá para ir a pé. E ainda possui academia. Conseguimos treinar antes de tomar café para sair. Recepção muito boa, em especial a Jennifer que nos atendeu. Parabéns. Com certeza será um hotel que voltaremos a nos hospedar.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, atendimento nota mil. Mas acho que o café da manhã poderiam melhorar para quem não é vegano. Teriam q oferecer mais qualidade de alimentos para não vegano. Não sei se voltarei a me hospedar novamente.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi excelente, atendimento, limpeza e localizacao.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeita hospedagem

Tudo sempre perfeito, o café da manhã com suas muitas opções veganas é sensacional! O restaurante idem, o melhor vegano de todos! As instalações são muito boas, tudo muito bem cuidado.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo, limpo, decoração excelente. Tudo de bom. Recomendo
Stayed 1 night in Sep 2025
Verified

6/10 Okay

LUIS ALBERTO

Liked: Cleanliness, staff & service, room comfort

Não recomendo

Não recomendo, pelo valor da diária e café da manhã nota 4, quartos sem ar condicionado
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo e com comida diferenciada

Excelente! localização, atendimento, limpeza, quarto. A comida é um diferencial, não sou vegetariana mas adorei a experiência.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jairo C dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito receptivo e aconchegante o hotel
Stayed 2 nights in Aug 2025