Av. Mato Grosso, 4.250 - Caranda Bosque, Campo Grande, MS
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff always Amazing . Samuel was our staff check in . He is great friendly and respectful. I wish all around Campo Grande like him . The gentleman took our luggage’s upstairs very gentil and also took our car to the parking lot . Great service at Deville .unfortunately they all booked for weeks here . We would love spend more days here , because this this will be long . 3
Months .So because they didn’t have anymore rooms we will be at another place after here . Love this place . Amazing . I saw a lot changes . New employees. Very different, but still great .
MIRO
Stayed 1 night in May 2024
Response from Hotel Deville Prime Campo Grande on 19 May 2024
Dear Miro,Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our staff. We're sorry that we couldn't accommodate you for longer due to high demand, but we hope you enjoy your subsequent stay elsewhere. We're committed to providing exceptional service and look forward to welcoming you back in the future.Best regards,Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
10/10 Excellent
Joaquin
23 Apr 2024
Joaquin
Stayed 1 night in Apr 2024
Response from Hotel Deville Prime Campo Grande on 19 May 2024
Prezado Joaquin,Agradecemos imensamente pela sua avaliação máxima! É uma grande alegria para toda a equipe saber que superamos suas expectativas. Estamos ansiosos para recebê-lo novamente em breve e continuar proporcionando experiências excepcionais.Atenciosamente,Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
The staff at this hotel is incredible! Guilherme, Gustavo, Dénia.and so many more people in the restaurant and bar are AWESOME! Thank you for a wonderful stay!
Terri
Stayed 6 nights in Mar 2024
Response from Hotel Deville Prime Campo Grande on 5 Apr 2024
Hello, Terri!Thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us and that our staff, including Guilherme, Gustavo, Dénia, and others, made your experience special. We hope to welcome you back soon!Best regards,Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Response from Hotel Deville Prime Campo Grande on 14 Jan 2024
Olá!Agradecemos por sua avaliação tão positiva. Sua contribuição é de grande valia para o nosso crescimento e será motivo de alegria compartilhar sua percepção com toda a equipe. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Response from Hotel Deville Prime Campo Grande on 15 Dec 2023
Olá!Agradecemos por sua avaliação tão positiva. Sua contribuição é de grande valia para o nosso crescimento e será motivo de alegria compartilhar sua percepção com toda a equipe.Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Response from Hotel Deville Prime Campo Grande on 26 Oct 2023
Hello!We are please to receive such a positive survey. Your contribution is very importante to our growth and it will be a pleasure to share your perception with all our staff.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Response from Hotel Deville Prime Campo Grande on 9 Sept 2023
Hello Jason! Thank you very much for your attention and willingness to share with us the experience you had at our hotel. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Response from Hotel Deville Prime Campo Grande on 3 Sept 2023
Hello, Bethany!We feel delighted to receive your 5-star evaluation. It is a pleasure for us to have welcomed you and we are looking forward to the next opportunity to repeat this experience.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Great rooms, personnel wonderful, and breakfast unbelievable … valet parking! 6/5 stars!
Richard
Stayed 2 nights in Jul 2023
Response from Hotel Deville Prime Campo Grande on 1 Aug 2023
Hello Richard! Thank you very much for evaluating your recent experience with us. It is gratifying to see through the score that our services exceeded your expectations. The whole team and I look forward to seeing you again soon. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
8/10 Good
Ivette
26 Jul 2023
Ivette
Stayed 1 night in Jul 2023
Response from Hotel Deville Prime Campo Grande on 30 Jul 2023
Olá Ivette! Recebemos sua avaliação com muita alegria e satisfação. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Best hotel in Campo Grande, and very reasonably priced. Wonderful breakfast buffet.
David
Stayed 2 nights in Jun 2023
Response from Hotel Deville Prime Campo Grande on 5 Jul 2023
Hi David, thank you very much for your review. Looking forward to welcoming you on future trips to our city and region, please accept our return invitation.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Response from Hotel Deville Prime Campo Grande on 18 Jun 2023
Olá Julien, nosso muito obrigado por avaliar sua experiência conosco e por sua avaliação positiva. É bom saber que nossa estrutura e serviços atenderam suas expectativas.Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Response from Marcelo Mesquita [gerente geral] e equipe Deville on 6 May 2023
Olá Richard! Nosso muito obrigado pela atenção e disposição em dividir conosco a experiência que teve em nosso hotel. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Beautiful hotel with a very nice outdoor area and small pool. Breakfast was really nice but the best part was the bed. Very comfortable. The staff was super friendly and helpful. I really enjoyed my stay.
Maria Gabriela
Stayed 2 nights in Mar 2023
Response from Hotel Deville Prime Campo Grande on 17 Mar 2023
Hello, Maria Gabriela!It was such a pleasure to welcome you and know that you had a great time staying with us. Our staff work hard everyday to provide a remarkable and memorable experience. We are looking forward to seeing you again and have the opportunity to provide a new delightful stay.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Breakfast was excellent and varied. Dinner was also excellent. Room was spotless and up to date and very comfortable. Also completely quiet.
Michael
Stayed 1 night in Jan 2023
Response from Hotel Deville Prime Campo Grande on 29 Jan 2023
Hello, Michael!We want to thank you for your review regarding the Deville Prime Campo Grande. We appreciate your compliments and we are happy to know that the room, breakfast and the meals pleased you, but specially that we were able to provide you a good experience.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
The best hotel in Campo Grande. I never stay anywhere else
Matthew
Response from Hotel Deville Prime Campo Grande on 23 Jan 2023
Hello, Matthew!We are delighted that you enjoyed your stay at Deville Prime and we also like to thank you for your time to evaluate us. Our passion is to provide the highest standards of product and services. We are pleased that you always have a great experience.Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Great, clean hotel. Staff very helpful and nice. Beautiful hotel. Strongly recommend
Matthew
Response from Marcelo Mesquita [gerente geral] e equipe Deville on 4 Jan 2023
Hello Mattthew! Our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
The stay at the Deville was absolutely fantastic. It was our first time in Brazil. The Deville was welcoming, friendly, and simply the best. I recommend this hotel very highly. We loved staying there. Everyone was terrific. Thank you so much!!
Deborah
Stayed 6 nights in Oct 2022
Response from Hotel Deville Prime Campo Grande on 24 Oct 2022
Hello, Deborah!Thank you for your attention and time to share your opinion, helping future guests to decide staying with us. We are glad to know that your stay has exceeded your expectations. It will be a pleasure to welcome you again in one of our destinations. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Response from Marcelo Mesquita [general manager] and Deville Pri on 6 Jul 2022
Hello Eduardo,
Thank you for your attention and time to share your opinion, helping future guests to decide staying with us. We are glad to know that your stay has exceeded your expectations.
All our best,
Good hotel, with decent location and wifi. Water pressure could be a bit stronger in the shower but everything else was perfect. Be aware that there is no heater in the room, if you are staying in colder months. I recommend this hotel for anyone visiting Campo Grande.
Henry
Stayed 3 nights in May 2022
Response from Hotel Deville Prime Campo Grande on 14 Jun 2022
Hello, Henry!
We want to thank you for your review regarding the Deville Prime. We appreciate your compliments and we are happy to know that our hotel pleased you, but specially that we were able to provide you a good experience.
Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Fantastic hotel with suberb customer service and excellent facilities.
The bar offers fab drinks and food.
Recommend piña colada and the individual margarita pizza (not very small)
Beautiful surroundings
Rosie
Stayed 1 night in Feb 2022
Response from Hotel Deville Prime Campo Grande on 3 Mar 2022
Hello, Rosie!
Thank you for your attention and time to share your opinion, helping future guests to decide staying with us. We are glad to know that your stay has exceeded your expectations. It will be a pleasure to welcome you again.
Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Dear Paulo,
Thank you for staying at Deville Prime. We are delighted that you enjoyed your stay and our services.
All our best regards,
Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
The staff is SO friendly and very nice to me. I love that they call me be name and talks to me often. They are helpful and patience with my lack of Portuguese.
Dr. Terri Nicole
Stayed 5 nights in Nov 2021
Response from Gerente geral on 25 Nov 2021
Dear Mrs. Terri,
It's great to notice the satisfaction through your comments, and share them with the hotel staff will be even more rewarding. We are delighted that you enjoyed your stay at Deville Prime and we also like to thank you for your time to evaluate us.
Best regards,
Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Olá sr. Miro! É maravilhoso constatar que você considerou sua experiência em nosso hotel cinco estrelas. Ficaremos felizes em receber você novamente. Até breve. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
The hotel is beautiful and the staff are amazing. We can’t wait to go back . Always pleasure stay at this place .
MIRO
Stayed 1 night in Nov 2021
Response from Gerente Geral on 7 Nov 2021
Dear Miro, thank your very much for taking your time at evaluating your recent stay with us. Your feedback is always important so that we can constantly improve the quality of our products and services. Kind regards overseas, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff.
They are amazing . The staff all great and very polite
MIRO
Stayed 1 night in Oct 2021
Response from Gerente geral on 1 Nov 2021
Dear Miro. Please, receive cordial greetings from our team for reviewing us, bringing to our attention the omments about your last stay. Regards, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Dear Mr. Charles
Please, receive cordial greetings from our team for reviewing us, bringing to our attention the comments about your last stay. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
The only problem was a lack of consistency in room cleaning.
Dennis
Stayed 7 nights in Oct 2021
Response from Gerente Geral on 17 Oct 2021
Dear Dennis, thank you very much for taking your time at evaluation your recent say with us. You sincere feedback is very important to us, thus it helps us improve the quality of our products and services. Kind regards, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff.
My stay was fantastic the staff was very friendly and polite. The food from the brreakfast buffet was delicious.
Verified traveller
Stayed 5 nights in Jul 2021
Response from Gerente Geral on 8 Aug 2021
Dear Traveler, thank you for dedicating some of your time to evaluate our products and services. Your comments motivate our team, in order to always offer the best hospitality experiences. Kind regards from Brazil, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff.
Very nice hotel, I love this hotel. Friendly staff, super clean, new furniture and good smell. Could be a little bit cheap, especially the restaurant, but it is ok.
Mario S
Stayed 2 nights in Jul 2021
Response from Gerente Geral on 8 Aug 2021
Dear Mario, it is with joy that we receive your post stay evaluation. Your comments, suggestions and compliments are very important to us, since they help us improve the quality of products and services offered. Kind regards from Brazil, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff.
Hotel Deville was very comfortable after a long ride back from Bonito. The beds were clean and comfy and the breakfast was great. Highly recommend!
Jennifer
Stayed 1 night in May 2021
Response from Gerente Geral on 22 Jun 2021
Dear Jennifer, we are very thankful that you have taken your time to share with us about your recent stay at Deville. Your recommendation means a lot to our team, while the comment regarding comfort, cleanliness and breakfast, motivate us to keep up the hard work, in order to improve the quality of products and services constantly. Kind regards from Brazil, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff.
Olá Hedy, ficamos agradecidos que tenha dedicado seu tempo em avaliar sua recente experiência Deville, como positiva. Sua satisfação é nosso maior anseio! Saudações cordiais, Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande.
Gostei muito. Quartos amplos, limpos, atendimento cordial e educado. Café da manhã impecável.
Cassio Eduardo
Stayed 3 nights in May 2021
Response from Gerente Geral on 1 Jun 2021
Olá Cassio, ficamos muito contentes em receber seu feedback assim tão positivo acerca da limpeza e conforto de nossas acomodações, assim como a cordialidade dos colaboradores e café da manhã 'impecável'. Nos dedicamos diariamente para bem receber à todos e por isso nos alegra saber que conseguimos exceder suas expectativas com a qualidade dos produtos e serviços Deville. Saudações cordiais. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
10/10 Excellent
Verified traveller
14 Apr 2021
Verified traveller
Stayed 1 night in Apr 2021
Response from Gerente Geral on 25 Apr 2021
Olá Viajante, não há nada mais gratificante do que receber seu feedback positivo acerca de sua recente experiência Deville! Sua satisfação é nosso maior anseio! Muito obrigado por nos avaliar! Saudações cordiais, Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande.
Olá viajante, obrigado pela sua avaliação. Seu feedback é importante para que possamos aprimorar continuamente a qualidade dos produtos e serviços oferecidos. Cordiais saudações, Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Well located, good service and overall good property
Verified traveller
Stayed 1 night in Feb 2021
Response from Gerente Geral on 8 Feb 2021
Dear Traveler, we are very glad that you have appreciated your recent stay with us. We would be glad to welcome you in the future, when your travelling schedule brings you back to our town. Kind regards, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Olá Paulo!
Nosso muito obrigado por avaliar sua recente experiência conosco. É gratificante verificar através da pontuação que nossos serviços superaram suas expectativas. Toda equipe e eu, esperamos rever você em breve.
Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Olá Paulo!
Todo a equipe e eu, agradecemos por avaliar nosso hotel e esperamos receber você novamente em breve. Cordialmente, Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
6/10 Okay
Verified traveller
18 Sept 2020
Liked: Staff & service
Not 5 star but comfortable. Breakfast was good. Overall good but could be more.
Verified traveller
Stayed 2 nights in Sep 2020
Response from gerente geral on 21 Sept 2020
Hello traveller, we are delighted that you enjoyed your stay at Deville Prime and we also like to thank you for your time to evaluate us. We hope to receive you again in one of our destinations. All our best, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
I see a lot of Cucaracha’s in the room The restaurant is OK the price is OK but I’m very disappointed with my room
Verified traveller
Stayed 2 nights in Jan 2020
Response from Gerente Geral on 21 Jan 2020
Hi Traveler,
Thank you very much for sharing your experience with us, pointing the development spots. We believe there is always something to improve.
We realized that your last experience with us was not entirely satisfactory. That is why the whole team and I have registered here our sincere apologies for the incidents that occurred in your room and tell you that all the Hotel is periodically pest controlled. All the suggestions and critiques of our clients are treated with great importance. Therefore, we thank you for the opportunity you have given us for our development. Thanks for choosing the Deville Hotels and we look forward to an upcoming opportunity to welcome you and exceed all your expectations.
Kind regards,
Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
This is the best hotel in Campo Grande. First know this. If you are worried about not speaking Portuguese - there are many folks who can help you there. Second, this hotel can be used for business or relaxing. It is close the National Indian Park and you can do a 5 or 10 k run or walk inside... and see birds and animals. Shopping Campo Grande is .9 miles away and you can safely walk it or grab a taxi outside. It is quiet during the day and evening.
Verified traveller
Stayed 7 nights in Dec 2019
Response from Gerente Geral on 19 Dec 2019
Hello Dear Traveler, the Deville team is very happy to know about your recent stay with us. It's great to notice the satisfaction through your comments, and share them with the hotel staff will be even more rewarding. After all, your satisfaction is our best reward. Kind regards, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Fantastic Staff. The free breakfast is more than you can imagine. If you are in Campo Grande, this is where you want to stay
Rhett
Stayed 3 nights in Oct 2019
Response from Gerente Geral on 14 Oct 2019
Hello Rhett, it is with great appreciation that we receive your post stay evaluation. To know about our customers' satisfaction, motivates our team to keep up with the hard work, in order to impress you positively at every return. Kind regards from Brazil! Leonardo Lorenzetti [operations manager] and Deville Prime Campo Grande staff
Olá Aubrey, agradecemos pela avaliação positiva. Esperamos por você em futuras ocasiões. Atenciosamente. Marcelo Mesquita [gerente geral] e equipe Deville Prime Campo Grande
Hello traveler, thank you for staying at Deville Prime Campo Grande. We are delighted to know that you enjoyed your stay and the service we provided. All our best, Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff
Amazing hotel in an amazing clean and safe city. Close to a nice park, shopping centre and the airport.
Bennie
Stayed 2 nights in Mar 2019
Response from gerente geral on 8 Apr 2019
Hello Bennie, it is great for us to receive your evaluation. Thank you for pointing out what you most liked during your stay such as cleanliness, service, safety and hotel condition in general. We hope to welcome you again, it will be a pleasure. All our best. Marcelo Mesquita [general manager] and Deville Prime Campo Grande staff