Cottages in Campbell County

"I didn't even stay 1 hour. I walked into my room,there was stool in the toilet unflushed, the thermostat nobs were missing, the fan wouldn't turn off and the window wouldn't open I went back to the front desk, the service person said there wasnothing he could do no would he refund my money. I left the building and stayed elsewhere. "

"Yed"

"all was good with breakfast"

"Yes "

"Staff was nice, wasn’t able to try breakfast so I can’t rate that, parking was easy, and room was clean. Was good enough for what I needed that night."

"Clean rooms, kid friendly, pet friendly, great breakfast choices, and fun water park. "

"Great stay!!!"

"Excellent rooms and staff!"

"Our visit started out horribly when after check-in we found ourselves taken to a tiny, unclean room kind of in the lower level area - had to go down some stairs outside and into a room behind a metal door. The room had a small queen or maybe a full-size bed, not the king bed room we had booked and paid for. When we pointed this out to the front desk person, he said it was the correct room, and that they didn't even have any king bed rooms on the property. As my husband questioned him further, he did finally find us a king room on the second floor and begrudgingly took us up to look at it. It was decent and a bit cleaner, so we took it and stayed the night. Our stay was ok and the room was basically clean enough in the end. Perhaps it was a language barrier issue, but still a frustrating experience."