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Hotel Itatiaia das Thermas

3.0 star property
Travelers sip drinks at the swim-up bar while enjoying quality time with loved ones at this family-friendly retreat surrounded by beautiful gardens.

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Hotel Itatiaia das Thermas in Vila Moraes offers a complimentary breakfast buffet and four outdoor pools with a swim-up bar. Families love the children's pool, and the garden provides a peaceful setting. A billiards table adds to the fun at this memory-making destination.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Hotel Itatiaia das Thermas

  • Family-friendly hotel located in Vila Moraes
  • At Hotel Itatiaia das Thermas, you can look forward to a free breakfast buffet, a swim-up bar and a poolside bar. The on-site restaurant offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • 4 outdoor pools and a children's pool, along with a swim-up bar
    • Free self-parking
    • Free newspapers, a lift and luggage storage
    • A 24-hour front desk, a billiards/pool table and a front desk safe
  • Room features
  • All 56 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
  • Other amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with showers and soap
    • 32-inch TVs with cable channels
    • Daily housekeeping and phones

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6 indoor pools, outdoor pool, pool loungers
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8.4 out of 10, Very good, 403 reviews
The price is RM180
RM189 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Itatiaia das Thermas have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Itatiaia das Thermas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Itatiaia das Thermas?

Self-parking is free at this property.

What time is check-in at Hotel Itatiaia das Thermas?

Check-in begins at noon.

What time is check-out at Hotel Itatiaia das Thermas?

Checkout is at 10:00 AM.

Where is Hotel Itatiaia das Thermas located?

Located in Vila Moraes, this family-friendly Caldas Novas hotel is within a 5-minute walk of Kitakas Park, Feira do Luar and Plaza Orlando Mestre. Water Park and Matriz Church are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

2.0

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Ótimo local, perto de tudo. Excelente café da manhã e atendimento dos funcionários em geral, recepção/restaurante/piscina..
Stayed 1 night in Sep 2021
Verified

4/10 Poor

DANIEL

Disliked: Cleanliness, property conditions & facilities, room comfort

Decadência do hotel

Incrível como o hotel Itatiaia caiu, começando pelo café da manhã, não possui um suco natural, um suco de pó horrível, bolo horrível, tudo bem ruim mesmo. Outra coisa que me desapontou muito foi não possuir limpeza no quarto durante a estadia, prometeram piscina a noite e não era verdade, esvaziavam todas as piscinas no período noturno. Enfim, muito decepcionado, hotel caindo aos pedaços, pilastras das piscinas quebradas e rachadas.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

HAMILTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários muito atenciosos, educados e gentis. Fomos bem atendidos
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities, room comfort

não vale o valor cobrado.....

Cama péssima, lençóis e toalhas horríveis, o preço da diária deveria ser menos da metade. A diária deveria ser menos da metade do valor cobrado. Não indico.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca Mais

As piscinas sao boas e o almoço é MARAVILHOSO! Mas o atenidmento é pessimo, demora mil anos para um check-in, os quartos tem cheiro ruim, pouca identificaçao. MELHOREM!!!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo lugar para descansar

Stayed 4 nights in Jan 2021
Verified

10/10 Excellent

Anary Paiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020