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Reviews of B&B HOTEL Calais Centre Saint-Pierre

2 out of 5
B&B HOTEL Calais Centre Saint-Pierre
55 Rue de Lille, Calais, Pas-de-Calais

Reviews

8.2

Very good

Rating 10 - Excellent. 125 out of 379 reviews" "
Rating 8 - Good. 176 out of 379 reviews" "
Rating 6 - Okay. 60 out of 379 reviews" "
Rating 4 - Poor. 13 out of 379 reviews" "
Rating 2 - Terrible. 5 out of 379 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Diane on 12 Jul 2023
We are delighted that you enjoyed your stay at the hotel.We look forward to welcoming you to B&B Calais St Pierre during your next stay.

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from Reception on 10 Jul 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Diane on 18 Jan 2023
We are delighted that you enjoyed your stay at the hotel.We look forward to welcoming you to B&B Calais St Pierre during your next stay.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Diane on 2 Jan 2023
We are delighted that you enjoyed your stay at the hotel.We look forward to welcoming you to B&B Calais St Pierre during your next stay.

10/10 Excellent

Angela, Prudhoe

Liked: Cleanliness, staff & service, property conditions & facilities
Safe parking, easy self check in. Perfect for early ferry.
Response from Elisabeth on 23 Dec 2022
We are delighted that you enjoyed your stay at the hotel.Looking forward to welcoming you very soon at the B&B Calais St Pierre.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Diane on 4 Nov 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was we were charged again for the booking when using the automatic check in. Now trying to get the money back.
Stayed 1 night in Sep 2022
Response from Diane on 21 Oct 2022
HelloSorry for this mistake ; I recredit your card as soon as possiblebest regardsEric

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job
We needed a convenient place to rest before our ferry trip back to the UK and this place met all of our expectations. Clean, efficient check in procedure & ample free parking. The only small observation is that the parking gate didn’t seem to be secure or locked at night!
Stayed 1 night in Sep 2022
Response from Reception on 5 Sept 2022
We are delighted that you enjoyed your stay at the hotel.We look forward to welcoming you to B&B Calais St Pierre during your next stay.

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ITS A VERY GOOD EXAMPLE OF WHAT IT SHOULD BE.
EXCELLENT HELPFUL RECEPTIONIST ELIZABETH.CLEAN AND PEACEFUL PLACE . GOOD BREAKFAST AND CLEAN THROUGHOUT.
Stayed 1 night in Jul 2022
Response from Elisabeth on 29 Jul 2022
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2022
Response from Diane on 26 Jul 2022
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was lovely - very friendly and helpful and the kitchen service at breakfast was immaculate.
Stayed 1 night in Jul 2022
Response from Diane on 6 Jul 2022
Many thanks for your feedback

6/10 Okay

Tiwi

Stayed 1 night in Jun 2022
Response from Diane on 8 Jun 2022
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. Au plaisir de vous accueillir très prochainement au B&B Calais St Pierre.

10/10 Excellent

Mustafa

Stayed 1 night in Jun 2022
Response from Diane on 8 Jun 2022
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. Au plaisir de vous accueillir très prochainement au B&B Calais St Pierre.

10/10 Excellent

Helvijs

Stayed 1 night in May 2022
Response from Diane on 5 Jun 2022
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

8/10 Good

Peter

Stayed 1 night in Apr 2022
Response from Diane on 27 Apr 2022
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. Au plaisir de vous accueillir très prochainement au B&B Calais St Pierre.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here quite often and as always staff were good, great breakfast and comfortable rooms.
Stayed 1 night in Apr 2022
Response from Diane on 24 Apr 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stop after getting off a late ferry to start our journey in France the following morning. Rooms are basic, but thoughtfully designed with everything you need. There are vending machines and microwaves in the lobby. We've never had the continental breakfast but always thought it look good and was good value. We have stayed here many times and will continue to do so.
Stayed 1 night in Mar 2022
Response from Diane on 15 Mar 2022
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

8/10 Good

C M

Travelled with family
Liked: Staff & service, property conditions & facilities
It is ok for a night only stand in our way back to England ! Food on the morning was ok !
Stayed 1 night in Jan 2022
Response from Diane on 18 Jan 2022
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

6/10 Okay

John

OK for what it is
It is a standard Calais one night stay before crossing the channel 'hotel'. All in all, a bed, a toilet and a shower. As usual, no gel in the gel dispenser. However, no kettle or coffee things in the room.
Stayed 1 night in Dec 2021
Response from Diane on 21 Dec 2021
Many thanks for your feedback.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Useful stop before or after channel crossing. Very basic and rooms not soundproofed at all.
Stayed 1 night in Nov 2021
Response from Isis on 27 Nov 2021
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

6/10 Okay

Fin

Travelled with family
Stayed 1 night in Sep 2021
Response from Diane on 23 Sept 2021
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

8/10 Good

Vivien

Travelled with family
One night stay
Hi when we first arrived we were shown to a room that had been slept in the beds were as someone had left them that day. Then we was given a clean room which was comfortable but noisey next to a roundabout. Access to motorway was very good so location was excellent.
Stayed 1 night in Sep 2021
Response from Diane on 20 Sept 2021
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

2/10 Terrible

Moktar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom one first floor second 2 floor
Stayed 1 night in Sep 2021
Response from Isis on 20 Sept 2021
Vous n'avez pas dormi dans l'hôtel B&B de Calais St Pierre.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok for a short stay
The hotel itself was good. Although we had a bit of difficulty trying to check-in as it was our first time to do self check-in, we thought that it was safer like that. The room is ok although the space is quite small. We couldn’t properly slept because we hear noisy people outside, the walls are not thick enough. Another issue was the cloth cover of the shower, it was smelly. They should put at least a plastic one or a door to cover it. Overall, our stay was just ok.
Stayed 1 night in Sep 2021
Response from Diane on 16 Sept 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Diane on 7 Sept 2021
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B lors d'un prochain séjour

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a stopover
All you need for an overnight stop. Plenty of places to go out to eat. Clean & tidy. Only downside it can be noisy.
Stayed 1 night in Aug 2021
Response from Diane on 30 Aug 2021
We are delighted that you enjoyed your stay at the hotel. We look forward to welcoming you to B&B Calais St Pierre during your next stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and offered me flexibility when they didn't have to (I had booked the wrong dates) The hotel was clean and quiet, all we needed for a one night stay.
Stayed 1 night in Jun 2021
Response from Isis on 28 Jun 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iid Budget Hotel
The hotel is a budget hotel, so you get a basic deal. However, the staff are friendly and helpful. The room was spotlesdly clean with light switches and TV remote etc being sanitized. A tick list was left in the room. Easy parking.
Stayed 1 night in Oct 2020
Response from Isis on 26 Oct 2020
Many thanks for your feedback.

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy hotel for one night stay access ferry.
Hotel was a good location and easy to find. Pretty much as expected. Room was fairly small but comfortable just hot due to weather and no air conditioning. The gentleman managing breakfast was friendly and helpful.
Stayed 1 night in Aug 2020
Response from Isis on 18 Aug 2020
Many thanks for your feedback

10/10 Excellent

David, Congleton, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room comfortably accommodating 4 adults and bikes. Excellent shower, good quiet location. Helpful staff.
Stayed 1 night in Aug 2020
Response from Isis on 12 Aug 2020
Many thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Isis on 12 Aug 2020
Many thanks for your feedback.

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DONT THINK STAYING AT THIS BED SIT
Awful no towel no ac , no soap or shampoo noises outside really bad
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
We are sorry to find that you are unhappy. We do our best to resolve the problem you encountered. Thank you for letting us know.

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stopover
Great stopover after our crossing on the Eurotunnel. Family room well laid out and though small was ideal for one night. Fab burger restaurant over the road which was open late.
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
Many thanks for your feedback

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient and Courteous
As others have said, this hotel serves a specific purpose; a convenient stopover during a long trip. There is nothing fancy about the hotel just a clean and quiet room. The service was excellent, very polite and efficient check in and check out. I would definitely return
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
Many thanks for your feedback

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
Many thanks for your feedback

6/10 Okay

Evan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to Chunnel
They have a great after hours automated check in system. Unfortunately, the hotels.com reservation number isn’t the same as the number the hotel assigns and uses to check in. After three attempts to get someone on the after hours receptionist we got checked in without any further problems. I found the beds a bit too hard but my spouse though they were perfect. Place was clean and we would probably stay again since it’s a short 10 min drive to the Chunnel.
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
We are sorry to find that you are unhappy. We do our best to resolve the problem you encountered. Thank you for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Isis on 5 Aug 2020
We are sorry to find that you are unhappy. We do our best to resolve the problem you encountered. Thank you for letting us know.

8/10 Good

Rick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check-in was a breeze. Room was good but very small and nowhere to put anything.
Stayed 1 night in Apr 2020
Response from Isis on 6 May 2020
Many thabks for your feedback.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have stayed in in Calais, clean and welcoming and good value
Stayed 1 night in Dec 2019
Response from isis on 1 Jan 2020
Many thanks for your feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is 10 minutes from the ferry port. The guy at reception is very nice and helpful. Breakfast very nice.and the location is great. Has a boulangerie, Wine cave,restaurant,McDonald’s within couple of minuteswalking distance.
Stayed 1 night in Dec 2019
Response from isis on 26 Dec 2019
Many thanks for you feedback

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Isis on 8 Dec 2019
Many thanks for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from isis on 6 Nov 2019
Many thanks for your feedback

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from isis on 28 Oct 2019
Many thanks for your feedback

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel.
We’ve stayed here 4 or 5 times. Pleasant enough hotel. Clean, good condition. Plenty to eat nearby and within walking distance of many more restaurants. On our previous visit the room wasn’t ready for over 1 hour and on this visit we were stuck outside in the rain because the auto check in wasn’t working. That said, we would certainly stay again... inconvenient as it was, these things happen I suppose!
Stayed 1 night in Oct 2019
Response from isis on 24 Oct 2019
Many thanks for your feedback

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings about this...
It's priced like a 3/4 star hotel but when I turned up it looks more like a budget hotel. When we arrived at 3pm no staff was present except security guards. I tried the self check-in machine but it failed to recognise my hotel.com reservation number (it's own reservation code is only 6 digits), a quick intercom conversation solved this. I walked up to my family room and the door was wide open and it was very messy presumably waiting to be cleaned. It was fine after I returned a few hours later, not good if you wanted a break in your room after check-in. The family room was surprisingly clean and modern though it is definitely on the small side for 4 people. The beds were firm and supportive so we all had a good sleep but the TV didn't work, desk was too small, no bins, kettles, cups or any amenities, the living space and the toilet is not big enough for people to move about. The morning was briefly interrupted by noise from the back of the hotel, a quick glance saw 15 police cars and as many policemen gathering in the car park presumably to meet up, collect their vehicles and go to work together.
Stayed 1 night in Sep 2019
Response from isis on 17 Oct 2019
Many thanks for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem and the staff were superb in sorting it out for us.
Stayed 1 night in Sep 2019
Response from isis on 17 Oct 2019
Many thanks for your feedback

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Basic, clean room, easy check in via the machine.
Stayed 1 night in Sep 2019
Response from ELISA on 20 Sept 2019
Many thanks for your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mike - London
I always stay here when traveling across to France late. Good price , clean , nice breakfast . Staff always helpful Recommend
Stayed 1 night in Sep 2019
Response from Elisabeth on 20 Sept 2019
Many thanks for your feedback

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stopover
Ideal place for a one nigh trip. Excellent breakfast (including scrambled eggs and bacon) and lovely fresh bread. Friendly helpful staff. If reception is not manned you enter your own details at the checkin screen and the door opens for you so you do have to be tech savvie! It worked well for us and was in easy walking distance of Calais Town Centre. Plenty of places to eat round about.
Stayed 1 night in Sep 2019
Response from Elisabeth on 20 Sept 2019
Many thanks for your feedback

10/10 Excellent

Igor

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place , I will use again. Very clean , nice staff ,good ambient!
Stayed 1 night in Aug 2019
Response from Elisa on 2 Sept 2019
Thanks for staying with us. We appreciate your feedback !