"The staff at this resort hotel were very friendly and helpful. The entire site seemed especially cleanly, including the beach. The one complaint I had was rectified immediately.
There are plenty of amenities, including a coffee shop (the with Starbucks coffee), a couple restaurants, bars, gift shops, pools, easy beach access, and free breakfast buffet every morning.
The biggest issue I had with this location was the fact that there were only 3 elevators for the entire building, and staying on the 20th floor was a significant hassle to go up or down - especially since the staircase only led to the 3rd floor or outside. If you wanted to go to the lobby, you had to take elevator down from the 3rd floor.
There were a few minor issues like the toilet paper roll holder being very loose in the wall (which was annoying), and the very strange sound at night that sounded like a wood chipper chipping wood every 5 minutes for thirty seconds. All night. Every night. Also, the television only seemed to have a few channels and we couldn’t figure out how to find pay-per-view options. Smart phone TVs or fire sticks would be a nice option.
All around, though, it was a very lovely stay and we enjoyed it! "
