The Jack Backpackers

2.0 star property

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Photo gallery for The Jack Backpackers

Front of property – evening/night
Exterior
Room
Interior entrance
Living area
The Jack Backpackers in central Cairns offers a vibrant social scene with three bars, happy hour specials at The Jack bistro, and a relaxing garden area. In-room WiFi keeps guests connected, and convenient laundry facilities help refresh their wardrobe.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

Bed in 8-bed Deluxe Dorm with Ensuite Bathroom

Highlights

Air conditioning
Fridge
Blackout curtains
Ceiling fan
Eco-friendly cleaning supplies
Shared/communal kitchen
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Shared Dormitory, Mixed Dorm, Ensuite

Highlights

Air conditioning
Fridge
Blackout curtains
Ceiling fan
Eco-friendly cleaning supplies
Shared/communal kitchen
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Shared Dormitory, Women only

Highlights

Air conditioning
Fridge
Blackout curtains
Ceiling fan
Eco-friendly cleaning supplies
Shared/communal kitchen
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room, Ensuite

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Electric kettle
Shared/communal kitchen
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Twin Room, Ensuite

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Electric kettle
Shared/communal kitchen
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Double Room

Highlights

Air conditioning
Fridge
Blackout curtains
Ceiling fan
Eco-friendly cleaning supplies
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Basic Twin Room

Highlights

Air conditioning
Fridge
Blackout curtains
Ceiling fan
Eco-friendly cleaning supplies
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Cnr Spence & Sheridan Sts, Cairns, QLD, 4870

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Secured parking on site (AUD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Jack

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Games
  • TV in common areas

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1926
  • Communal living room
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Special check-in instructions

This property's reception hours are 9 AM-7 PM on public holidays.
This property has a live venue on its site. Guests should expect a high level of noise until 2 AM.

Payment types at the property

Important information

Property is also known as

Jack Backpackers Hostel Cairns
Jack Backpackers Hostel
Jack Backpackers Cairns
Jack Backpackers
The Jack Backpackers Cairns
The Jack Backpackers Hostel/Backpacker accommodation
The Jack Backpackers Hostel/Backpacker accommodation Cairns

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Reviews

The Jack Backpackers Reviews

7.4

Good

7.8

Cleanliness

8.8

Location

8.2

Staff & service

7.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 82 reviews
Rating 8 - Good. 35 out of 82 reviews
Rating 6 - Okay. 18 out of 82 reviews
Rating 4 - Poor. 6 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

Reviews

6/10 Okay

Sarah

What noise?

The room was precisely what I needed for my stay in Cairns - fairly cheap, air conditioned, and private. The staff were helpful while checking in and helping me check out in time to catch my early flight home. The bathrooms were clean and well stocked. The noise from the bar underneath the rooms actually did not end up bothering me at all.

10/10 Excellent

Renee

Liked: Staff & service, amenities, property conditions & facilities
Comfortable stay in queen bed room. Kitchen facilities and close to shops and dining. Short stay was easy to check in/out. Thank you!
Stayed 1 night in May 2022

6/10 Okay

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Jan 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Stayed 1 night in Nov 2021

2/10 Terrible

Marjorie

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place to stay- don’t even think about it

Worst place I have stayed stand wouldn’t recommend to anyone.It was a 4 bed female dorm room and had shared bathroom for that room but no towel provided, luckily I had a beach towel with me. Bathroom had black marks on the mirror, no toilet roll holder on wall- broken and not repaired, so toilet roll had to stay on floor. The fridge in room was not working properly. I was booked for 4 nights but on the second day when I came back after my day out my bed had been stripped of sheets so had to go and get more- they got it mixed up with someone else. The kitchen was very untidy with things stacked on top of boxes on the floor and very little cutlery. At night the noise from the Jack hotel was loud and on Friday and Saturday nights was terrible with a loud band going very late. Even earplugs were no good.
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全然うるさくなかったよ
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

うるさくても寝れる人なら完璧

大体の日深夜2時までは隣で爆音でライブやってます それ以外は綺麗で美味しい晩御飯も付いていて安いので完璧です。
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Noisy, but cozy to sleep

as said in the description, the place is a bit noisy, but it is well placed and ok to spend a night.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Noisy but ok to sleep

Good place, a bit noisy (as said in the description).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at the Jack ( over many names ) for over 30 years and have mostly been happy. We were turned away a couple of years ago because we didn't have passports even though I had two other photo ID cards on me . I see no mention of that policy at this latest stay. The Passport policy was clearly turning away business . Apart from the odd minor thing we are generally happy with the Jack.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
곰팡이 냄새가 조금 나지만 시트 등은 깨끗합니다. 근데 헤어드라이기가 전체에 두개인건지 잘 모르겠지만 헤어드라이기가 부족했고 샤워실 화장실 및 전반적인 시설은 크고 좋았어요 다만 1층이 바라서 12시까지는 좀 시끄러워요
Stayed 3 nights in Jun 2019

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
loud music until late
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Sehr schmuddelig und einfach. Die Kakerlaken sind auf dem Fußboden unterwegs. Die Lage ist gut.
Stayed 1 night in Dec 2018

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour la catégorie d'hôtel!

Il y a beaucoup de commentaires négatifs sur cet établissement mais je crois que la plupart des gens s'attendent à demeurer au Ritz ou autre hôtel 5 étoiles tout en payant le prix d'un auberge de jeunesse. En tenant compte du type d'établissement que c'est, il est très bien. Oui, il est vieux. Oui il y a un nightclub/bar dans le même établissement, mais ce sont tous des choses à tenir en considération. J'avais une chambre privé avec lit double, petite mais correcte et surtout propre. Par contre j'entendais les livraisons du marché public juste à côté dès 3hres le matin. L'air climatisé fonctionnait très bien, essentielle dans ce coin de pays. Le personnel est très accueillant et disponible, ils sont habitués de faire affaire avec les backpackers. Mais la réception pour l'enregistrement ("Check In") est très mal indiqué (dans le bâtiment voisin). L'emplacement est génial, beaucoup de restos, pubs, etc autour. C'est vraiment situé dans le cœur de l'action et à 5-10mins de marche de la marina pour tous les tours (plongée, snorkeling, etc). J'y retournerai sans hésiter pour un court séjour!
Stayed 1 night in Apr 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time here. Nice staff, great facilities for the price tag.
Stayed 4 nights in Jan 2019

8/10 Good

S, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
ケアンズ市内の中心にあるし、値段が手頃だし、口コミ(ExpediaとTripAdviser)が高得点だという理由で選びました。 ツインベッドで専用風呂&トイレ付の部屋を予約。 すると「ダブルベッドルームはこちら」と言って、口コミで評判の良いホステルとは別棟のモーテルに案内されました。 ホステルには広々とした共有スペース(台所、リビング、ダイニング)があって、ゆったり過ごせます。 ですが、モーテルは離れたところにあり、それらの設備が使えず、不便でした。 また、ホステルの方が人の目が行き届くので安心、モーテルは誰のだかわからない車が止まってて逆に怖かったです。 専用風呂付のダブルベッドではなく、共有風呂の4ベッド、8ベッドの方を予約することを推奨します。 受付スタッフはとても親切で頼りになる素敵な人でした。
Stayed 4 nights in Dec 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

48 hours in Cairns

A comfortable, convienent and congenial two night stay
Stayed 2 nights in Oct 2018

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Cairns

Awesome place in an awesome location. Very helpful staff
Stayed 2 nights in Oct 2018

8/10 Good

Matthias, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities
Typisches Backpacker Hostel in günstiger Lage. Zimmer einfach eingerichtet aber geräumig. Angeboten wird ein kostenloses einfaches Abendessen.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Next to a noisy night club.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hostel in a live music venue

Nice location with live music. Dinner included is good! Can be noisy on busy nights but overall a nice place
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, good facilities.

Good motel, as expected there was a lot of noise in the evening due to the adjoining public house and on the last night of the stay noise until 2am. However the location is good and the room met our needs. Facilities were good and staff helpful and friendly.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2018