Hotel Spa di Pulau Cagraray

"The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast,...

"I stayed at this hotel. It was my first time there, I really liked it, it was very clean, the people were friendly, the food in the restaurant was excellent, 5 stars."

"Staff was courteous and gave excellent customer service! Air conditioner remote did not work for the first day. There were ants in the room. But overall we enjoyed our stay."

"I’m not happy cause not organized and there policy not accurate"